Force password change

In my Win2k3 AD, when a force a user login to change his password in the
next logon, the user can't do the logon because the message 'The password
has expired.' appers in the screen. The client system is Win98.

Any one had this same problem?




Max André Bündchen

Hi Max,

Thanks for your posting here.

Do you mean that you cannot change the password on Windows 98 client when
the password is expired?

What is the detailed error message you got?

Now please try these steps.

Restart the client.
Start Winipcfg.exe and release the Dynamic Host Configuration Protocol
(DHCP) information and renew it.
Open the share in Network Neighborhood.
Click Start, click Run, and then type \\servername, where servername is the
name of your server.

In addition, let us check the binding protocol of the NIC:

1. In one problematic Windows 98, right click Network Neighborhood and
click Properties.
2. Double click the network card, and select the Bindings tab.
3. Check if there is only TCP/IP in the list. If there is IPX protocol,
please unbind it.
4. Click OK and restart the computer.
5. Then test if the issue still occurs.

The other possible reason is the wrong settings in the LMHOSTS file.
Please refer to the knowledge base article below to rename the LMHOSTS file:

Error Message Occurs When Attempting to Log on to a Remote Access Server
http://support.microsoft.com/?id=281705

Then restart the computer and test if the issue occurs.

If the issue still occurs, let us check the admin shares in the Windows
2003 DC. They are related to the Windows 98 logon:

1. In the Windows 2003 DC, run a DOS prompt.
2. Type the command below:

Net share

3. Then please check if IPC$ and Admin$ shares exist. If not, please refer
to the knowledge base article below to restore it:

318755 HOW TO: Restore Administrative Shares That Have Been Deleted
http://support.microsoft.com/?id=318755

Please also check if the "File and Printer sharing" is enabled in the
Windows 2003 DC.

Have a nice day!

Regards,
Bob Qin
Product Support Services
Microsoft Corporation

Get Secure! - www.microsoft.com/security

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Bob,

Thanks for your answer! I had try this steps ahead, but my problem is little
diferent.

When I create a new user in the AD and set the user to change his password
at first logon, I only need to do the logon with the primary password
defined on create process, and the Win98 will prompt for the new password.
Following the microsoft support, after that I restart the Win98 machine and
do logon with the new password (see
http://support.microsoft.com/?id=308178).

However, the passwords in the AD have a little life duration (42 days). When
the password expires the validade, the AD will 'change' the status of the
account to 'change password on the next logon'. But, when a user with
password checked for change in the next logon try to logon in a Win98
machine, the error 'The password has expired' appers in the screen, and the
logon on AD is not possible. No prompt for a new password is show.

I check manually a user account to change the password in the next logon.
So, I try to use this account to logon in a Win98 machine, and the error
'password expired' appers too. I understand that a prompt for a new password
should to be prompted, not?

Thanks for all!

Max

"Bob Qin [MSFT]" <(E-Mail Removed)> escreveu na mensagem
news:GQv%(E-Mail Removed)...
> Hi Max,
>
> Thanks for your posting here.
>
> Do you mean that you cannot change the password on Windows 98 client when
> the password is expired?
>
> What is the detailed error message you got?
>
> Now please try these steps.
>
> Restart the client.
> Start Winipcfg.exe and release the Dynamic Host Configuration Protocol
> (DHCP) information and renew it.
> Open the share in Network Neighborhood.
> Click Start, click Run, and then type \\servername, where servername is
the
> name of your server.
>
> In addition, let us check the binding protocol of the NIC:
>
> 1. In one problematic Windows 98, right click Network Neighborhood and
> click Properties.
> 2. Double click the network card, and select the Bindings tab.
> 3. Check if there is only TCP/IP in the list. If there is IPX protocol,
> please unbind it.
> 4. Click OK and restart the computer.
> 5. Then test if the issue still occurs.
>
> The other possible reason is the wrong settings in the LMHOSTS file.
> Please refer to the knowledge base article below to rename the LMHOSTS
file:
>
> Error Message Occurs When Attempting to Log on to a Remote Access Server
> http://support.microsoft.com/?id=281705
>
> Then restart the computer and test if the issue occurs.
>
> If the issue still occurs, let us check the admin shares in the Windows
> 2003 DC. They are related to the Windows 98 logon:
>
> 1. In the Windows 2003 DC, run a DOS prompt.
> 2. Type the command below:
>
> Net share
>
> 3. Then please check if IPC$ and Admin$ shares exist. If not, please
refer
> to the knowledge base article below to restore it:
>
> 318755 HOW TO: Restore Administrative Shares That Have Been Deleted
> http://support.microsoft.com/?id=318755
>
> Please also check if the "File and Printer sharing" is enabled in the
> Windows 2003 DC.
>
> Have a nice day!
>
> Regards,
> Bob Qin
> Product Support Services
> Microsoft Corporation
>
> Get Secure! - www.microsoft.com/security
>
> ================================================== ==
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> ================================================== ==
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>

Hi Max,

Thanks for your update.

If you manually check 'change password on the next logon', you still will
get the error 'password expired' when logon Windows 98 client.

But at this time, you may cannot change the password. Please press ESC key
to start Windows and reboot computer. Now you can change the password.

Regards,
Bob Qin
Product Support Services
Microsoft Corporation

Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and confers no rights.