Switching from Home Highway to Broadband

Thanks to everyone who posted in response to my previous thread. The
situation has changed slightly now:

I have HH setup as follows:

HH analogue line 1 has call sign plus a call-divert bypass number

HH analogue line 2 has call sign


When Broadband comes to our neck of the woods I want to change the
above to:

PSTN1 using the line 1 number with its related call sign and bypass
numbers


PSTN2 with broadband using the line 2 number plus its related call
sign number


For historical reasons I have 3 BT wires comming into the house (only
one
of which is currently used)

Can I simply ask BT to convert HH to two PSTN lines and install
broadband all in one go and will the conversion then be free, or is
asking BT to do too much in one go asking for trouble?

In an earlier contribution to this discussion,
John Antell <(E-Mail Removed)> wrote:

> Thanks to everyone who posted in response to my previous thread. The
> situation has changed slightly now:
>
> I have HH setup as follows:
>
> HH analogue line 1 has call sign plus a call-divert bypass number
>
> HH analogue line 2 has call sign
>
>
> When Broadband comes to our neck of the woods I want to change the
> above to:
>
> PSTN1 using the line 1 number with its related call sign and bypass
> numbers
>
>
> PSTN2 with broadband using the line 2 number plus its related call
> sign number
>
>
> For historical reasons I have 3 BT wires comming into the house (only
> one
> of which is currently used)
>
> Can I simply ask BT to convert HH to two PSTN lines and install
> broadband all in one go and will the conversion then be free, or is
> asking BT to do too much in one go asking for trouble?

You cannot achieve what you want without having one of the currently unused
lines re-installed.

Taking HH off your current line will only yield *one* PSTN line [unless they
install a DACS to split it into 2, in which case it won't then support
ADSL!]

Unless (God forbid!) you're intending to have BT Broadband, you *will* have
to pay for the conversion (50 quid). Unless you go with an ISP who offers a
"managed" conversion, you will also have to pay to have HH re-installed (75
quid, I think) if the line fails the ADSL test.

You might get the other PSTN line re-installed on the same day, if you're
lucky - and then get redundant numbers from HH transferred to it. *Ideally*
you need to make the re-installation of this line conditional upon your
other line passing the ADSL test. I doubt whether BT's system can cope with
this!

As I see it, there's an element of risk in this - whatever you do.

Good luck!
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is invalid.

I was thinking of using BT broadband at least initially because:

1. If anything goes wrong with e.g. transferring line numbers it is
easier to get it sorted out if only BT is involved - not that it is
easy with BT but I expect it even more difficult if there is more than
one company involved.

2. I was hoping that BT would not charge for the initial setup costs.

Am I correct and what are the disadvantages of using BT broadband?

If there are disadvantages with BT broadband, can I start off with BT
broadband and then when everythng is working switch to another
supplier?

John Antell




John Antell
(E-Mail Removed)

On Sat, 30 Oct 2004 08:52:30 UTC, "(E-Mail Removed)" <(E-Mail Removed)>
wrote:

> I was thinking of using BT broadband at least initially because:
>
> 1. If anything goes wrong with e.g. transferring line numbers it is
> easier to get it sorted out if only BT is involved

There are still two separate companies involved, so it makes little or
no difference. They may both have 'BT' in their name, but that counts
for nothing.

> what are the disadvantages of using BT broadband?

They have a reputation for being expensive, with indifferent or bad
customer service. I will not attempt to say more (and will probably be
shouted down by BT adherents; just take a look at the Google archives of
this group. Free setup may cost more in the long run if the recurrent
cost is higher.


>
> If there are disadvantages with BT broadband, can I start off with BT
> broadband and then when everythng is working switch to another
> supplier?
>
> John Antell
>
>
>
>
> John Antell
> (E-Mail Removed)
>


--
Bob Eager
begin a new life...dump Windows!