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Supanet- Any good? What do you all think of them?

 
 
Kolicha
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      10-29-2004, 07:32 PM
Hi, we're thinking about getting broadband and want a good quality service
for a good price with no monthly download/upload restrictions. Anyway from
my research I have found the ISP; Supanet, whom are offering an uncapped (no
monthly restrictions), 1 MBPS package for £22.96 per month, and I was
wondering what do you all think of them? Have you had any past experiences
with them? Do they provide a good service?

https://signup.supanet.com/cgi-bin/s...1007&_showbb=y

Thanks


 
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Paul Hutchings
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      10-30-2004, 09:58 AM
"Kolicha" <(E-Mail Removed)> wrote in
news:clu5sc$uci$(E-Mail Removed):

> Hi, we're thinking about getting broadband and want a good quality
> service for a good price with no monthly download/upload restrictions.
> Anyway from my research I have found the ISP; Supanet, whom are
> offering an uncapped (no monthly restrictions), 1 MBPS package for
> £22.96 per month, and I was wondering what do you all think of them?
> Have you had any past experiences with them? Do they provide a good
> service?


I think it's too early to tell, certainly over on adslguide a lot of people
are asking the same question.

I think people are choosing them solely because they are the cheapest
option, until the cheap 1mbps announcement I don't think most people would
have thought of them.

When a lot of people are signing up/migrating and you're signing a 12 month
contract it seems a little risky IMHO.

regards
Paul
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Bob Eager
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      10-30-2004, 10:38 AM
On Sat, 30 Oct 2004 09:58:19 UTC, Paul Hutchings <(E-Mail Removed)>
wrote:

> "Kolicha" <(E-Mail Removed)> wrote in
> news:clu5sc$uci$(E-Mail Removed):
>
> > Hi, we're thinking about getting broadband and want a good quality
> > service for a good price with no monthly download/upload restrictions.
> > Anyway from my research I have found the ISP; Supanet, whom are
> > offering an uncapped (no monthly restrictions), 1 MBPS package for
> > £22.96 per month


> I think it's too early to tell, certainly over on adslguide a lot of people
> are asking the same question.


I think what would put me off recommending them is that nasty little
tie-in they had with Tiny Computers...that left a bad taste for a lot of
people.

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Bob Eager
begin a new life...dump Windows!
 
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Peter M
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      10-30-2004, 12:39 PM
On 29 Oct 2004 in uk.telecom.broadband, "Kolicha" wrote:

>Have you had any past experiences with them?
>Do they provide a good service?


someone asked a question in alt.internet.providers.uk about Supanet
(specifically about problems using newsgroups, the poster on behalf
of a friend using Supanet, and the poster using some other ISP)

but I've seen no responses, and knowing there is a link with Time
Computers (a Time PC bought from Tesco was 'locked' to dialling Supanet,
and their 'anytime' dial-up account was unusual - had 12 month contract!)
it's one ISP I would recommend avoiding. Support was on a premium rate
number from memory, and unless you find some happy users, there's a
chance they are going to be primarily used by people 'locked' into
service. Not something I'd choose to do (with Supanet at least).



--
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Peter M
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      10-30-2004, 01:01 PM
On 29 Oct 2004 in uk.telecom.broadband, "Kolicha" wrote:

>Supanet, whom are offering an uncapped (no monthly restrictions),
>1 MBPS package for £22.96 per month,


That's a pretty amazing price. I thought 26.50 was cheap ! When you
compare with Metronet (28.75 for their 1000 kbps PAYG) and 29.99 for
Plus.Net, then it might be the bargain basement which is attractive,
but is it a bargain basement service, with premium rate to get any
help (although you may never need it).

(I just noticed the Supanet site has a 'speed check' link taking a
user to the ADSLguide speed tester - but it would be nice if they at
least acknowledged it was from www.ADSLguide.org as I first thought
it was their own tester! (even the link was to some Supanet page).

I see their comparison pages do let them 'blow away' the other ISPs
they've chosen to include (Tiscali, Wanadoo, AOL, BT, Virgin.net),
as they're offering an uncapped service at least a fiver below any
comparable service they show...

FWIW my last 1000 kbps monthly fee was 27.50 (from UKFSN.org) with
no monthly limits (but a text only news server before anyone gets
tempted! and a setup fee too). The service is Datastream using
the Tiscali UK network and works fine IMHO :-) Peter Morgan.

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Dave
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      10-30-2004, 01:16 PM

"Peter M" <us-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On 29 Oct 2004 in uk.telecom.broadband, "Kolicha" wrote:
>
> >Have you had any past experiences with them?
> >Do they provide a good service?

>
> someone asked a question in alt.internet.providers.uk about Supanet
> (specifically about problems using newsgroups, the poster on behalf
> of a friend using Supanet, and the poster using some other ISP)
>
> but I've seen no responses, and knowing there is a link with Time
> Computers (a Time PC bought from Tesco was 'locked' to dialling Supanet,
> and their 'anytime' dial-up account was unusual - had 12 month contract!)
> it's one ISP I would recommend avoiding. Support was on a premium rate
> number from memory, and unless you find some happy users, there's a
> chance they are going to be primarily used by people 'locked' into
> service. Not something I'd choose to do (with Supanet at least).


Supanet do NOT have a newsserver anymore, they use to but they dropped it
quite a while ago.



 
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Bob Eager
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      10-30-2004, 01:27 PM
On Sat, 30 Oct 2004 13:01:47 UTC, Peter M <us-(E-Mail Removed)>
wrote:

> >1 MBPS package for œ22.96 per month,

>
> That's a pretty amazing price. I thought 26.50 was cheap !


I'm about to move to 2Mb/s for 27.02 a month, with a cap of 3GB/month
during the day and unlimited at night/weekends...

--
Bob Eager
begin a new life...dump Windows!
 
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Paul Hutchings
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      10-30-2004, 02:33 PM
"Bob Eager" <(E-Mail Removed)> wrote in news:176uZD2KcidF-pn2-
(E-Mail Removed):

> I'm about to move to 2Mb/s for 27.02 a month, with a cap of 3GB/month
> during the day and unlimited at night/weekends...


Have to admit the new AAISP 2mb has caught my eye on price, but I still
think their prices per gb (£5 + VAT) over your chosen tarriff are too much.

I should be off from Nildram to Zen on Monday, 2mbps is tempting but I'd
sooner have 1mbps unlimited with a damned good ISP that 2mbps but be scared
of using it, or have to calculate on large downloads at what point I'll
spill over into metered/unmetered time etc.

By definition if you'd want 2mbps wouldn't it be because you plan on using
quite a bit of bandwidth?

regards
Paul
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Bob Eager
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      10-30-2004, 02:53 PM
On Sat, 30 Oct 2004 14:33:07 UTC, Paul Hutchings <(E-Mail Removed)>
wrote:

> By definition if you'd want 2mbps wouldn't it be because you plan on using
> quite a bit of bandwidth?


Yes, but mainly overnight and at weekends...where the cap doesn't apply.
My current usage (even allowing for the different margin times) doesn't
reach the cap.

And there's the general speed too...rest of the network notwithstanding
of course. And it's 94p cheaper per month!

--
Bob Eager
begin a new life...dump Windows!
 
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Peter M
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      10-30-2004, 06:20 PM
On 30 Oct 2004 in uk.telecom.broadband, "Bob Eager" wrote:

>Yes, but mainly overnight and at weekends...where the cap doesn't apply.
>I'm about to move to 2Mb/s for 27.02 a month, with a cap of 3GB/month
>during the day and unlimited at night/weekends...


Is that only available to existing customers ? I can see a 1 Mbps at
the price you indicate but not 2. For now at least, I'll stick with a
fee about 50 p higher with no cap at all (so day or night I'm not having
to check what traffic I'm using. Just checked the 1 GB capped usage stats
for one of my clients (had to use VNC on a couple of days) and see that my
usage bumped up the figures by about 0.2 GB to 0.43 GB - fortunately there
ae only 1/3 of his accounting month left so he might use another 150 MB or
so and still be well under the quota... if the Plus.Net figures are now a
bit more reliable :-)


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