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fitzy_bhoy
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      09-22-2004, 09:30 PM
My phone has been disconnected as of 10pm due to the fact that I am moving
house tomorrow. But I am still able to recieve internet through my ADSL
connection, how is this possible. All I get on the phone is a dull tone
which doesn't change whenever I press any buttons.

Thanks
John


 
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Clint Sharp
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      09-22-2004, 09:54 PM
In message <4151eef1$0$20244$(E-Mail Removed)>,
fitzy_bhoy <(E-Mail Removed)> writes
>My phone has been disconnected as of 10pm due to the fact that I am moving
>house tomorrow. But I am still able to recieve internet through my ADSL
>connection, how is this possible.

Because, contrary to popular belief, having the line disconnected
doesn't involve a BT engineer and a pair of wire cutters. I'd suggest
the Voice service and broadband are dealt with by two different
departments, so your voice service is suspended (electronically) but
the DSL hasn't yet been stopped.
> All I get on the phone is a dull tone
>which doesn't change whenever I press any buttons.
>
>Thanks
>John
>
>


--
Clint Sharp
 
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Tiscali Tim
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      09-23-2004, 09:15 AM
In an earlier contribution to this discussion,
Clint Sharp <(E-Mail Removed)> wrote:

> In message <4151eef1$0$20244$(E-Mail Removed)>,
> fitzy_bhoy <(E-Mail Removed)> writes
>> My phone has been disconnected as of 10pm due to the fact that I am
>> moving house tomorrow. But I am still able to recieve internet
>> through my ADSL connection, how is this possible.
>> All I get on the phone is a dull tone
>> which doesn't change whenever I press any buttons.
>>
>> Thanks
>> John


> Because, contrary to popular belief, having the line disconnected
> doesn't involve a BT engineer and a pair of wire cutters. I'd suggest
> the Voice service and broadband are dealt with by two different
> departments, so your voice service is suspended (electronically) but
> the DSL hasn't yet been stopped.


I would agree with that. My line was converted from Home Highway to ADSL -
so, in my case, it *did* have to be dis-connected at the exchange and
re-connected into a different rack. However, ADSL was then enabled *first* -
and it required a separate operation by the BT engineer to turn on the dial
tone before it could be used for voice calls.

In the OP's case, dial tone has been disabled but ADSL hasn't.
--
Cheers,
Tim
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