Strange broadband problem

On 13/11/11 07:00, Phil W Lee wrote:
>> I agree that Zen are good but a recent ADSL2+ problem required me to
>> poke them daily with a sharp stick for over a week to resolve.
>> Thanks Usman.
>>
>> Still good but not brill.
>
> And in their turn, they were probably poking BT with their won, much
> bigger stick, which at least resulted in a fix, even if it took a
> little while, which they probably found as frustrating as you did.
>
> Some ISPs create their own problems as well, and few are as ready to
> deploy the BT stick. Some can take well over a week before they even
> start to prod BT, and a few don't bother at all, having decided that
> it's cheaper to lose the customer than spend time (which is money in a
> business) poking.

Thanks all. Some really good ideas here for me to try.

Hugh

On 12/11/2011 16:28, Hugh Newbury wrote:
> I've been with entanet for some years without problems. But for the last
> few months I have not been able to post to or download messages from
> news groups between 8am and 8pm Monday to Friday. I haven't bothered to
> investigate thoroughly, since I live in a tiny village which
> nevertheless has a BT exchange. They are, I think, trying to improve the
> network in the area, and I've assumed that the updating they're doing
> has mucked up the broadband.
>
> But I'm getting a bit fed up with the current regime. What do people
> suggest I do? I'm sure BT phones would deny all knowledge, entanet say
> their systems are working, so I don't know who else to ask. Can one
> contact the BT broadband people, or BT engineers?
>
> All ideas welcome.
>
> Hugh
>

I had the same problem with evening Usenet throttling when I was with
[spit] Tiscali.
I migrated my ADSL over to BE and never looked back

As you are with Individual.net there is a work-around that you can do
immediately, because they support SSL encryption over port 443

http://www.individual.net/faq.php#1.14

It worked well for me on Eternal September over a Tiscali connection.
Good luck.


--

Graham.

%Profound_observation%

On 22/11/2011 20:14, Graham. wrote:
> On 12/11/2011 16:28, Hugh Newbury wrote:
>> I've been with entanet for some years without problems. But for the last
>> few months I have not been able to post to or download messages from
>> news groups between 8am and 8pm Monday to Friday. I haven't bothered to
>> investigate thoroughly, since I live in a tiny village which
>> nevertheless has a BT exchange. They are, I think, trying to improve the
>> network in the area, and I've assumed that the updating they're doing
>> has mucked up the broadband.
>>
>> But I'm getting a bit fed up with the current regime. What do people
>> suggest I do? I'm sure BT phones would deny all knowledge, entanet say
>> their systems are working, so I don't know who else to ask. Can one
>> contact the BT broadband people, or BT engineers?
>>
>> All ideas welcome.
>>
>> Hugh
>>
>
> I had the same problem with evening Usenet throttling when I was with
> [spit] Tiscali.
> I migrated my ADSL over to BE and never looked back
>
> As you are with Individual.net there is a work-around that you can do
> immediately, because they support SSL encryption over port 443
>
> http://www.individual.net/faq.php#1.14

I see it's only port 563 that individual support so I suppose Entanet
could block it, You could get a free account from Eternal September as
they do support 443 SSL and that would be rather difficult block.


--

Graham.

%Profound_observation%