still waiting for MAC code

applied for my MAC code and TalkTalk told me 7 to 14 days, well it's
been 21 days and I still haven't had it !!

phoned them today, for the 3rd time, and was told it's BT's fault and
TalkTalk can't do anything until BT give them the MAC code

is this correct or are they just stringing me along ??

thanks

SoWeezy wrote:
>
> applied for my MAC code and TalkTalk told me 7 to 14 days, well it's
> been 21 days and I still haven't had it !!
>
> phoned them today, for the 3rd time, and was told it's BT's fault and
> TalkTalk can't do anything until BT give them the MAC code
>
> is this correct or are they just stringing me along ??


Well as a point of comparison I asked for my MAC code from Pipex and got
it e-mailed to me within 2 hours.
Go figure.

TygerTyger2010.

On Tue, 28 Mar 2006, SoWeezy wrote:

> applied for my MAC code and TalkTalk told me 7 to 14 days, well it's
> been 21 days and I still haven't had it !!
>
> phoned them today, for the 3rd time, and was told it's BT's fault and
> TalkTalk can't do anything until BT give them the MAC code
>
> is this correct or are they just stringing me along ??

BT usually issue MACs in a very short period of time - minutes or hours.

Perhaps they don't deal directly with BT. If they have to go through
another provider it can cause delays as not every company responds in a
timely fashion to MAC requests.

Jason
--
UKFSN.ORG Finance Free Software while you surf the 'net
http://www.ukfsn.org/ up to 8Mb ADSL Broadband from just £14.98
** FREE ADSL MIGRATION **
http://www.linuxadsl.co.uk/ ADSL Routers from just £21.98

"Jason Clifford" <(E-Mail Removed)> wrote in message
news:Pine.LNX.4.44.0603281626180.28377-(E-Mail Removed)...
: On Tue, 28 Mar 2006, SoWeezy wrote:
:
: > applied for my MAC code and TalkTalk told me 7 to 14 days, well
it's
: > been 21 days and I still haven't had it !!
: >
: > phoned them today, for the 3rd time, and was told it's BT's fault
and
: > TalkTalk can't do anything until BT give them the MAC code
: >
: > is this correct or are they just stringing me along ??
:
: BT usually issue MACs in a very short period of time - minutes or
hours.
:
: Perhaps they don't deal directly with BT. If they have to go through
: another provider it can cause delays as not every company responds
in a
: timely fashion to MAC requests.
:
: Jason
: --
: UKFSN.ORG Finance Free Software while you surf the 'net
: http://www.ukfsn.org/ up to 8Mb ADSL Broadband from just
£14.98
: ** FREE ADSL MIGRATION **
: http://www.linuxadsl.co.uk/ ADSL Routers from just £21.98

AFAIK the 'MAC' code already exisits when you start the broadband
service from BT and does not need much 'generation'.
BT assign a CBUK and BBIP number to the account and one of these is
basically the MAC code. Spotted it with f9 last year.
I just can't remember which it was!

It's not going to be BT here, it is going to be your ISP trying to
screw you down.

"SoWeezy" <(E-Mail Removed)> wrote in message
news:AIaWf.115$(E-Mail Removed)...
> applied for my MAC code and TalkTalk told me 7 to 14 days, well it's been
> 21 days and I still haven't had it !!
>
> phoned them today, for the 3rd time, and was told it's BT's fault and
> TalkTalk can't do anything until BT give them the MAC code
>
> is this correct or are they just stringing me along ??
>
> thanks
>
Speak to the companies. If you want anyone here to take up the case we will
need the following from you -

name
address
phone number
account details
passwords

People from companies will never resond in newsgroups, they never read them.
So you're wasting your time.

Sucuba Dude wrote:
> "Jason Clifford" <(E-Mail Removed)> wrote in message
> news:Pine.LNX.4.44.0603281626180.28377-(E-Mail Removed)...
> : On Tue, 28 Mar 2006, SoWeezy wrote:
> :
> : > applied for my MAC code and TalkTalk told me 7 to 14 days, well
> it's
> : > been 21 days and I still haven't had it !!
> : >
> : > phoned them today, for the 3rd time, and was told it's BT's fault
> and
> : > TalkTalk can't do anything until BT give them the MAC code
> : >
> : > is this correct or are they just stringing me along ??
> :
> : BT usually issue MACs in a very short period of time - minutes or
> hours.
> :
> : Perhaps they don't deal directly with BT. If they have to go through
> : another provider it can cause delays as not every company responds
> in a
> : timely fashion to MAC requests.
> :
> : Jason
> : --
> : UKFSN.ORG Finance Free Software while you surf the 'net
> : http://www.ukfsn.org/ up to 8Mb ADSL Broadband from just
> £14.98
> : ** FREE ADSL MIGRATION **
> : http://www.linuxadsl.co.uk/ ADSL Routers from just £21.98
>
> AFAIK the 'MAC' code already exisits when you start the broadband
> service from BT and does not need much 'generation'.
> BT assign a CBUK and BBIP number to the account and one of these is
> basically the MAC code. Spotted it with f9 last year.
> I just can't remember which it was!
>
> It's not going to be BT here, it is going to be your ISP trying to
> screw you down.
>
>
It took me 2 or 3 letters to the CEO to get clear of Tiscali.
Unfortunately trying to communicate with the CEO of Carphone Warehouse/
Talk Talk/ Fresh seems to get you nowhere.
Best of luck. I have now got mobile phone and landline contracts
elsewhere but it's not so easy for you. They really seem to be in one
huge mess.

> People from companies will never resond in newsgroups, they never read
> them.
> So you're wasting your time.
>

wasting my time... did you read my post ?

I only wanted to know if what the TalkTalk drone told me was true