SSB (Removal) Question

Now here is something I've not had to deal with before and I'm hoping
someone on here can help me out, or at least point me in the correct
direction.

How can you get BT to remove SSB from a line ? (Selective Service Baring)
Having waded through SIN's there seem to be a process/procedure in having it
removed, or at least expanded to allow access to upto 4 realms.

Has anyone ever had this done (Not by accident) and can they advise the best
way of getting to done.

The example is - I have a 'public' broadband service from any well know ISP
which is used as my personal connection, and a 'private' connection that
terminates on a central in my head office. I need to be able to change
between both realms on demand.

Any ideas?

Thanks in advance folks.


(This is a copy of my post from adslguide)

Q wrote:
> Now here is something I've not had to deal with before and I'm hoping
> someone on here can help me out, or at least point me in the correct
> direction.
>
> How can you get BT to remove SSB from a line ?

You cannot. You can have multiple realms from the same provider, but you
cannot have multiple providers on the same circuit.

"Paul Cupis" <(E-Mail Removed)> wrote in message
news:fbkb9o$b3$(E-Mail Removed)...
<cut>
>> How can you get BT to remove SSB from a line ?
>
> You cannot. You can have multiple realms from the same provider, but you
> cannot have multiple providers on the same circuit.


Hmm... But I have seen lines that *can* access 2 realms on 2 *different*
ISP's.

Granted, this was only a 1 off, and I didn't think much about it at the
time.

If what you say is correct is there any documentation to show/state this? Or
do you comment with some sort of authority on the matter? (BT, an ISP etc.)

Sorry if that sounds rude, I am not doubting what you say but I need to be
able to take a concrete answer back to some people in the next couple weeks
that's all.

Cheers.

Q wrote:
> "Paul Cupis" <(E-Mail Removed)> wrote in message
> news:fbkb9o$b3$(E-Mail Removed)...
> <cut>
>>> How can you get BT to remove SSB from a line ?
>> You cannot. You can have multiple realms from the same provider, but you
>> cannot have multiple providers on the same circuit.
>
> Hmm... But I have seen lines that *can* access 2 realms on 2 *different*
> ISP's.

Perhaps a BT test line or both ISPs actually use the same wholesaler
(i.e. the same BTwholesale account, so they see two realms on the same
account even though it looks like more to you).

The only alternative I can think of LSS where a line can set to use
multiple realms with one ISP (as above) but one of the realms might in
fact direct traffic/the user to another ISPs BT Centrals. See SIN329 for
details.

> Granted, this was only a 1 off, and I didn't think much about it at the
> time.
>
> If what you say is correct is there any documentation to show/state this? Or
> do you comment with some sort of authority on the matter? (BT, an ISP etc.)

I work for an ISP. I don't have anything authoritative to hand,

"Paul Cupis" <(E-Mail Removed)> wrote in message
news:fbke10$59r$(E-Mail Removed)...
>Q wrote:
>> "Paul Cupis" <(E-Mail Removed)> wrote in message
>> news:fbkb9o$b3$(E-Mail Removed)...
>> <cut>
>>>> How can you get BT to remove SSB from a line ?
>>> You cannot. You can have multiple realms from the same provider, but you
>>> cannot have multiple providers on the same circuit.
>>
>> Hmm... But I have seen lines that *can* access 2 realms on 2 *different*
>> ISP's.
>
> Perhaps a BT test line or both ISPs actually use the same wholesaler (i.e.
> the same BTwholesale account, so they see two realms on the same account
> even though it looks like more to you).
>
> The only alternative I can think of LSS where a line can set to use
> multiple realms with one ISP (as above) but one of the realms might in
> fact direct traffic/the user to another ISPs BT Centrals. See SIN329 for
> details.
>
>> Granted, this was only a 1 off, and I didn't think much about it at the
>> time.
>>
>> If what you say is correct is there any documentation to show/state this?
>> Or do you comment with some sort of authority on the matter? (BT, an ISP
>> etc.)
>
> I work for an ISP. I don't have anything authoritative to hand,


Ahh..

Thanks for that, I'll have a look through that SIN later, and try and find
the original one I was looking at when I raised the question.

Thanks.!

On Tue, 4 Sep 2007 20:14:06 +0100, "Q" <..@..> wrote:

>Now here is something I've not had to deal with before and I'm hoping
>someone on here can help me out, or at least point me in the correct
>direction.
>
>How can you get BT to remove SSB from a line ? (Selective Service Baring)
>Having waded through SIN's there seem to be a process/procedure in having it
>removed, or at least expanded to allow access to upto 4 realms.
>
>Has anyone ever had this done (Not by accident) and can they advise the best
>way of getting to done.
>
>The example is - I have a 'public' broadband service from any well know ISP
>which is used as my personal connection, and a 'private' connection that
>terminates on a central in my head office. I need to be able to change
>between both realms on demand.
>
>Any ideas?
>
>Thanks in advance folks.
>
>
>(This is a copy of my post from adslguide)
>

One Service Provider can request a maximum of five realms to be
available on your line. However, your line cannot support realms from
multiple SPs.

BT Wholesale refer to your connection as an "asset", the asset
"belongs" to a partcular SP and only that SP is able to request
modifications to your service, which includes adding or changing
realms (the realms must be registered to that SP).

In some special cases, by agreement between two or more SPs and BTW,
one SP may provide you with access to multiple realms but each realm
has been mapped to another SP's Central(s). This arrangement is
specific to an entire realm and can't be offered on a per-connection
basis.

Hope this helps
(I'll search for your AG post and repeat the above as it may be of
interest to other readers).

Jake
--
Address munged but valid - remove mungbeans.

Q wrote:
> Now here is something I've not had to deal with before and I'm hoping
> someone on here can help me out, or at least point me in the correct
> direction.
>
> How can you get BT to remove SSB from a line ? (Selective Service Baring)
> Having waded through SIN's there seem to be a process/procedure in having it
> removed, or at least expanded to allow access to upto 4 realms.

You can get up to 5 realms on a line AFAIK

> Has anyone ever had this done (Not by accident) and can they advise the best
> way of getting to done.

Like has been mentioned by others, you could probably get this done if
all the realms were owned by the same ISP, but different ISPs (although
technically possible I guess) is something that I'd be surprised if you
could get done easily.

Rgds,

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! ------

Hi,

What you are asking for is technically possible but not something which BT
currently offers as a facility on it's lines.

Any such installation is likely to be treated as a faulty and "repaired"
without notice.

I have come across a similar "feature" where users have migrated from AOL
(which can use PPPoE) rather than PPPoA.

It's possible in some cases to connect the new ISP using PPPoE even though
they don't support it and it's not supposed to be a feature of their
service.

I can only assume that the PPPoE "feature" is something which has not be
removed from the line following the cease from AOL.

Kind Regards

Simon

"Simon Zerafa" <(E-Mail Removed)*no-spam*.uk> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> What you are asking for is technically possible but not something which BT
> currently offers as a facility on it's lines.
>
> Any such installation is likely to be treated as a faulty and "repaired"
> without notice.
>
> I have come across a similar "feature" where users have migrated from AOL
> (which can use PPPoE) rather than PPPoA.
>
> It's possible in some cases to connect the new ISP using PPPoE even though
> they don't support it and it's not supposed to be a feature of their
> service.
>
> I can only assume that the PPPoE "feature" is something which has not be
> removed from the line following the cease from AOL.
>
> Kind Regards
>
> Simon

Cheers folks thanks for the help!

This of course raised the question of why we can't have an 'open' xDSL
platform but hey.

Simon Zerafa wrote:
> I have come across a similar "feature" where users have migrated from AOL
> (which can use PPPoE) rather than PPPoA.
>
> It's possible in some cases to connect the new ISP using PPPoE even though
> they don't support it and it's not supposed to be a feature of their
> service.
>
> I can only assume that the PPPoE "feature" is something which has not be
> removed from the line following the cease from AOL.

BTwholesale support PPPoA and PPPoE on their part of the network, last
time I checked.