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SpeedTouch ADSL troubleshooting

 
 
Tom Anderson
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      10-19-2004, 03:13 PM
Hi all,

I'm trying to get my broadband up and running on my newly linuxed box.
I've got bog-standard ADSL (Pipex, if it matters), and a SpeedTouch 330
modem. I got this all going under Win2k, minutes before it burst into
flames (metaphorically) and started bitching about ntoskrnl32.exe being
missing and other unlikely-sounding junk, so i know it works. I'm running
Slackware 10.0 (kernel is 2.4.26), and the machine is an oldish IBM
Thinkpad.

I've downloaded the excitingly-named Speedbundle from
<http://linux-usb.sourceforge.net/SpeedTouch/>, built linux-atm, then
rebuilt my kernel with ATM support (and various other likely-sounding
features like synchronous PPP) turned on, then installed the rest of the
bundle. However, i'm not connected - everything's fine up to the last line
of the instructions, which says something like "Plug your modem in. You
will now be connected." - plugging i can handle, but the connection
doesn't turn up.

I've done a bit of digging, and i've got a theory as to what's wrong; a
few observations should serve to outline it.

Firstly, /proc/atm/speedtch:0:

Speed Touch 330 (usb-00:07.2-2)
MAC: 000e501ac2cd
AAL5: tx 0, rx 0
Line state unknown, no firmware

I'm paraphrasing a bit here, since this stuff is all coming via a sheet of
paper (i don't have a network connection or any portable digital storage,
so it's the best i can do!), but what this tells me is that everything's
okay on the USB side - my machine can detect, communicate with and
identify the modem.

However, the modem doesn't seem to have been fed its firmware properly. If
i run the modem_run script that comes with the speedbundle, which is
supposed to do the feeding, i get told "/proc/bus/usb: no such file or
directory". This is fair enough, since i don't have that. In M.
Papillaut's howto, included in the speedbundle, he talks about getting the
/proc/bus/usb filesystem set up, indicating that "modprobe usbcore" is the
way to go, but my system has never heard of such a module.

I'm guessing that's the problem. Do i just need to add /proc/bus/usb? Is
that somewhere in the kernel config? Is there something else going on
here?

If it matters, here's what dmesg says (oh, if only the kernel ring
buffer had timestamps ...):

hub.c: new USB device 00:07.2-2, assigned address 2
usb.c: USB device 2 (vend/prod 0x6b9/0x4061) is not claimed by any active driver
usb.c: registered new driver speedtch
CSLIP: code copyright 1989 etc blah
PPP generic driver version 2.4.2
usb.c: deregistering driver speedtch
usb.c: registered new driver speedtch
usb.c: deregistering driver speedtch
CSLIP: code copyright 1989 etc blah
PPP generic driver version 2.4.2
usb.c: registered new driver speedtch

The speedtch driver clearly isn't happy - it's up and down like a tart's
knickers. syslog says similar things, with "insmod speedtch failed" and
complaints about the atm module already being loaded; however, there's
also a weird bit:

pppd[11213]: receive serial line is not 8-bit clean
pppd[11213]: problem: all had bit 7 set to 0

I suspect that what this is is that all the bytes read from the device are
zero, since it's not working, and of course zero has bit 7 set to 0. After
that, there's a lot of "connect(0.38): no such device" and "connect(0.38):
resource temporarily unavailable".

Any suggestions or pointers would be gratefully received.

Thanks,
tom

--
On Question Time last night, Tony Benn was saying that the way to solve
the low turnout at elections was to make voting compulsory. I think the
solution is for someone to start a political party that doesn't contain
wall-to-wall bastards. -- John Rowland

 
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Scott G
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      10-21-2004, 12:16 PM
> Any suggestions or pointers would be gratefully received.

It sounds very much like you're missing the firmware for the modem. All the
software you need to get your Linux box working with your Speedtouch modem
is open source, but the actual firmware for operating the modem is
proprietry.

If you go to the Alcatel website you should be able to download the 'mgmt.o'
file from the support part of the site which is what your modem needs to
run. If you then put it in the correct place (where escapes me but you
should find it in a howto) then it should get loaded as part of the
connection procedure.

Good luck!

Scott.


 
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