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SP2 - Connect to Wireless Network fails

 
 
Kevin
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      10-04-2004, 10:05 PM
Installed SP2 on a brand new computer and lost my wireless connection. I
rolled back to SP1 to achieve functionality, but would like to run SP2
successfully.

Here are the full details:
1. Purchased brand new Dell Dimension 8400 with Windows XP Home Edition.
2. Installed Linksys Wireless A+G PCI Adapter (WMP55AG).
3. Able to connect to my wireless network and internet without any problem.
4. Installed WinXP Pro Upgrade from shrink-wrap.
5. Able to connect to wireless network and internet with no problem.
6. Installed WinXP Service Pack 2
a. System blue-screen early in installation process: Msg:
“DRIVER_IRQL_NOT_LESS_OR_EQUAL”
b. Continued SP2 installation until successful.
7. After reboot, unable to connect to wireless network.
8. Able to “see” wireless network, but attempts to connect to network
result in failure both with and without error messages.
a. Error message occasionally appears: “Unable to connect to network.
Network may no longer be in range. Refresh available networks list and try
again.”
9. Spent 1.5 hours on telephone with Linksys tech support attempting to
resolve issues. Unresolved.
10. Used System Restore to take computer back to WinXP Service Pack 1.
11. Able to connect to wireless network and internet with no problem.
12. Submitted help request via Microsoft online tech support.
a. Tech support sent link to hotfix (KB 884020).
b. Saved hotfix to hard drive.
14. Re-installed XP Service Pack 2.
a. Once again, system blue-screen early in installation process.
i. Msg: “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
ii. Continued SP2 installation until successful.
15. After reboot, still unable to connect to wireless network or internet.
16. Installed hotfix. Rebooted.
17. Still unable to connect to wireless network or internet.
a. Same as above: can “see” but not connect to wireless network.
b. Attempt to connect to network eventually fails with no error message.
i. Connection dialog box eventually just disappears. No network
connection made.

Other diagnostic notes:
• Router is Linksys WRT54G 802.11g.
• System is located approximately 30-40 feet from wireless router:
- 15-25 feet horizontal, 15 feet vertical (router is upstairs, PC is
downstairs).
• Distance from router is not likely the problem based on:
- Able to connect PC to network under XP/SP1.
- Able to connect ThinkPad with Linksys Wireless PCMCIA card and
XP/SP1 to network from same location.
- Able to connect HP iPaq 4450 Pocket PC with integrated wireless to
network from same location.
- Unable to connect Toshiba M200 Tablet PC with integrated wireless
and WinXP/SP2 to wireless network.
- Behavior of attempted connection is the same as for the Dell
PC – able to “see” the wireless network but not connect.
- Have not attempted to install hotfix on Toshiba Tablet PC.
- Had been able to connect Tablet PC to my wireless network in
the past when running XP/SP1.

Suggestions?

- Kevin
 
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Morfius
Guest
Posts: n/a

 
      10-04-2004, 10:53 PM
What are using to connect the linksys config tool or the windows wireless
network tool.

Microsoft recommends that if your adapter comes with config tool to use that
instead of windows. here is what you must do Right click my computer select
manage, then select services and applications, and select services scroll
down and double click wireless zero configuration and hit the stop button.
Restart the machine. Uninstall your network card and reinstall the card
including the configuration utitlity. Once you entered all the info. check
to see if you can connect.

If not try this one remove and uninstall the adapter. Go back and restart
the wireless zero configuratation utility. This time only install the
drivers for the card and the linksys configuration utility. Then run windows
wireless network wizard.

Good Luck!

"Kevin" wrote:

> Installed SP2 on a brand new computer and lost my wireless connection. I
> rolled back to SP1 to achieve functionality, but would like to run SP2
> successfully.
>
> Here are the full details:
> 1. Purchased brand new Dell Dimension 8400 with Windows XP Home Edition.
> 2. Installed Linksys Wireless A+G PCI Adapter (WMP55AG).
> 3. Able to connect to my wireless network and internet without any problem.
> 4. Installed WinXP Pro Upgrade from shrink-wrap.
> 5. Able to connect to wireless network and internet with no problem.
> 6. Installed WinXP Service Pack 2
> a. System blue-screen early in installation process: Msg:
> “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> b. Continued SP2 installation until successful.
> 7. After reboot, unable to connect to wireless network.
> 8. Able to “see” wireless network, but attempts to connect to network
> result in failure both with and without error messages.
> a. Error message occasionally appears: “Unable to connect to network.
> Network may no longer be in range. Refresh available networks list and try
> again.”
> 9. Spent 1.5 hours on telephone with Linksys tech support attempting to
> resolve issues. Unresolved.
> 10. Used System Restore to take computer back to WinXP Service Pack 1.
> 11. Able to connect to wireless network and internet with no problem.
> 12. Submitted help request via Microsoft online tech support.
> a. Tech support sent link to hotfix (KB 884020).
> b. Saved hotfix to hard drive.
> 14. Re-installed XP Service Pack 2.
> a. Once again, system blue-screen early in installation process.
> i. Msg: “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> ii. Continued SP2 installation until successful.
> 15. After reboot, still unable to connect to wireless network or internet.
> 16. Installed hotfix. Rebooted.
> 17. Still unable to connect to wireless network or internet.
> a. Same as above: can “see” but not connect to wireless network.
> b. Attempt to connect to network eventually fails with no error message.
> i. Connection dialog box eventually just disappears. No network
> connection made.
>
> Other diagnostic notes:
> • Router is Linksys WRT54G 802.11g.
> • System is located approximately 30-40 feet from wireless router:
> - 15-25 feet horizontal, 15 feet vertical (router is upstairs, PC is
> downstairs).
> • Distance from router is not likely the problem based on:
> - Able to connect PC to network under XP/SP1.
> - Able to connect ThinkPad with Linksys Wireless PCMCIA card and
> XP/SP1 to network from same location.
> - Able to connect HP iPaq 4450 Pocket PC with integrated wireless to
> network from same location.
> - Unable to connect Toshiba M200 Tablet PC with integrated wireless
> and WinXP/SP2 to wireless network.
> - Behavior of attempted connection is the same as for the Dell
> PC – able to “see” the wireless network but not connect.
> - Have not attempted to install hotfix on Toshiba Tablet PC.
> - Had been able to connect Tablet PC to my wireless network in
> the past when running XP/SP1.
>
> Suggestions?
>
> - Kevin

 
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Millie
Guest
Posts: n/a

 
      10-05-2004, 02:19 AM
I had similiar problems after installing SP2 then today decided to shut down
the router and the computer for 2 -3 minutes. Then plugged the router back
in and turned PC on and it now works. Don't know if this will work but seems
to have worked for me.

"Kevin" wrote:

> Installed SP2 on a brand new computer and lost my wireless connection. I
> rolled back to SP1 to achieve functionality, but would like to run SP2
> successfully.
>
> Here are the full details:
> 1. Purchased brand new Dell Dimension 8400 with Windows XP Home Edition.
> 2. Installed Linksys Wireless A+G PCI Adapter (WMP55AG).
> 3. Able to connect to my wireless network and internet without any problem.
> 4. Installed WinXP Pro Upgrade from shrink-wrap.
> 5. Able to connect to wireless network and internet with no problem.
> 6. Installed WinXP Service Pack 2
> a. System blue-screen early in installation process: Msg:
> “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> b. Continued SP2 installation until successful.
> 7. After reboot, unable to connect to wireless network.
> 8. Able to “see” wireless network, but attempts to connect to network
> result in failure both with and without error messages.
> a. Error message occasionally appears: “Unable to connect to network.
> Network may no longer be in range. Refresh available networks list and try
> again.”
> 9. Spent 1.5 hours on telephone with Linksys tech support attempting to
> resolve issues. Unresolved.
> 10. Used System Restore to take computer back to WinXP Service Pack 1.
> 11. Able to connect to wireless network and internet with no problem.
> 12. Submitted help request via Microsoft online tech support.
> a. Tech support sent link to hotfix (KB 884020).
> b. Saved hotfix to hard drive.
> 14. Re-installed XP Service Pack 2.
> a. Once again, system blue-screen early in installation process.
> i. Msg: “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> ii. Continued SP2 installation until successful.
> 15. After reboot, still unable to connect to wireless network or internet.
> 16. Installed hotfix. Rebooted.
> 17. Still unable to connect to wireless network or internet.
> a. Same as above: can “see” but not connect to wireless network.
> b. Attempt to connect to network eventually fails with no error message.
> i. Connection dialog box eventually just disappears. No network
> connection made.
>
> Other diagnostic notes:
> • Router is Linksys WRT54G 802.11g.
> • System is located approximately 30-40 feet from wireless router:
> - 15-25 feet horizontal, 15 feet vertical (router is upstairs, PC is
> downstairs).
> • Distance from router is not likely the problem based on:
> - Able to connect PC to network under XP/SP1.
> - Able to connect ThinkPad with Linksys Wireless PCMCIA card and
> XP/SP1 to network from same location.
> - Able to connect HP iPaq 4450 Pocket PC with integrated wireless to
> network from same location.
> - Unable to connect Toshiba M200 Tablet PC with integrated wireless
> and WinXP/SP2 to wireless network.
> - Behavior of attempted connection is the same as for the Dell
> PC – able to “see” the wireless network but not connect.
> - Have not attempted to install hotfix on Toshiba Tablet PC.
> - Had been able to connect Tablet PC to my wireless network in
> the past when running XP/SP1.
>
> Suggestions?
>
> - Kevin

 
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HubSwitch
Guest
Posts: n/a

 
      10-05-2004, 01:10 PM
I would uninstall wifi device and remove the device physicaly from the
system, THEN upgrade to SP2.. Then install software drivers for your device,
( or making sure you can access/have device drivers upon hardware
installation) then install physical device, see how that goes...

Thats what I would do myself

HubSwitch


"Kevin" <(E-Mail Removed)> wrote in message
news657DA52-0B3F-4B37-AE84-(E-Mail Removed)...
> Installed SP2 on a brand new computer and lost my wireless connection. I
> rolled back to SP1 to achieve functionality, but would like to run SP2
> successfully.
>
> Here are the full details:
> 1. Purchased brand new Dell Dimension 8400 with Windows XP Home Edition.
> 2. Installed Linksys Wireless A+G PCI Adapter (WMP55AG).
> 3. Able to connect to my wireless network and internet without any
> problem.
> 4. Installed WinXP Pro Upgrade from shrink-wrap.
> 5. Able to connect to wireless network and internet with no problem.
> 6. Installed WinXP Service Pack 2
> a. System blue-screen early in installation process: Msg:
> "DRIVER_IRQL_NOT_LESS_OR_EQUAL"
> b. Continued SP2 installation until successful.
> 7. After reboot, unable to connect to wireless network.
> 8. Able to "see" wireless network, but attempts to connect to network
> result in failure both with and without error messages.
> a. Error message occasionally appears: "Unable to connect to network.
> Network may no longer be in range. Refresh available networks list and
> try
> again."
> 9. Spent 1.5 hours on telephone with Linksys tech support attempting to
> resolve issues. Unresolved.
> 10. Used System Restore to take computer back to WinXP Service Pack 1.
> 11. Able to connect to wireless network and internet with no problem.
> 12. Submitted help request via Microsoft online tech support.
> a. Tech support sent link to hotfix (KB 884020).
> b. Saved hotfix to hard drive.
> 14. Re-installed XP Service Pack 2.
> a. Once again, system blue-screen early in installation process.
> i. Msg: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"
> ii. Continued SP2 installation until successful.
> 15. After reboot, still unable to connect to wireless network or
> internet.
> 16. Installed hotfix. Rebooted.
> 17. Still unable to connect to wireless network or internet.
> a. Same as above: can "see" but not connect to wireless network.
> b. Attempt to connect to network eventually fails with no error
> message.
> i. Connection dialog box eventually just disappears. No network
> connection made.
>
> Other diagnostic notes:
> . Router is Linksys WRT54G 802.11g.
> . System is located approximately 30-40 feet from wireless router:
> - 15-25 feet horizontal, 15 feet vertical (router is upstairs, PC is
> downstairs).
> . Distance from router is not likely the problem based on:
> - Able to connect PC to network under XP/SP1.
> - Able to connect ThinkPad with Linksys Wireless PCMCIA card and
> XP/SP1 to network from same location.
> - Able to connect HP iPaq 4450 Pocket PC with integrated wireless to
> network from same location.
> - Unable to connect Toshiba M200 Tablet PC with integrated wireless
> and WinXP/SP2 to wireless network.
> - Behavior of attempted connection is the same as for the Dell
> PC - able to "see" the wireless network but not connect.
> - Have not attempted to install hotfix on Toshiba Tablet PC.
> - Had been able to connect Tablet PC to my wireless network in
> the past when running XP/SP1.
>
> Suggestions?
>
> - Kevin



 
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treehugger
Guest
Posts: n/a

 
      10-06-2004, 10:03 PM

"Kevin" <(E-Mail Removed)> wrote in message news657DA52-0B3F-4B37-AE84-(E-Mail Removed)...
> Installed SP2 on a brand new computer and lost my wireless connection. I
> rolled back to SP1 to achieve functionality, but would like to run SP2
> successfully.
>
> Here are the full details:
> 1. Purchased brand new Dell Dimension 8400 with Windows XP Home Edition.
> 2. Installed Linksys Wireless A+G PCI Adapter (WMP55AG).
> 3. Able to connect to my wireless network and internet without any problem.
> 4. Installed WinXP Pro Upgrade from shrink-wrap.
> 5. Able to connect to wireless network and internet with no problem.
> 6. Installed WinXP Service Pack 2
> a. System blue-screen early in installation process: Msg:
> “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> b. Continued SP2 installation until successful.
> 7. After reboot, unable to connect to wireless network.
> 8. Able to “see” wireless network, but attempts to connect to network
> result in failure both with and without error messages.
> a. Error message occasionally appears: “Unable to connect to network.
> Network may no longer be in range. Refresh available networks list and try
> again.”
> 9. Spent 1.5 hours on telephone with Linksys tech support attempting to
> resolve issues. Unresolved.
> 10. Used System Restore to take computer back to WinXP Service Pack 1.
> 11. Able to connect to wireless network and internet with no problem.
> 12. Submitted help request via Microsoft online tech support.
> a. Tech support sent link to hotfix (KB 884020).
> b. Saved hotfix to hard drive.
> 14. Re-installed XP Service Pack 2.
> a. Once again, system blue-screen early in installation process.
> i. Msg: “DRIVER_IRQL_NOT_LESS_OR_EQUAL”
> ii. Continued SP2 installation until successful.
> 15. After reboot, still unable to connect to wireless network or internet.
> 16. Installed hotfix. Rebooted.
> 17. Still unable to connect to wireless network or internet.
> a. Same as above: can “see” but not connect to wireless network.
> b. Attempt to connect to network eventually fails with no error message.
> i. Connection dialog box eventually just disappears. No network
> connection made.
>
> Other diagnostic notes:
> • Router is Linksys WRT54G 802.11g.
> • System is located approximately 30-40 feet from wireless router:
> - 15-25 feet horizontal, 15 feet vertical (router is upstairs, PC is
> downstairs).
> • Distance from router is not likely the problem based on:
> - Able to connect PC to network under XP/SP1.
> - Able to connect ThinkPad with Linksys Wireless PCMCIA card and
> XP/SP1 to network from same location.
> - Able to connect HP iPaq 4450 Pocket PC with integrated wireless to
> network from same location.
> - Unable to connect Toshiba M200 Tablet PC with integrated wireless
> and WinXP/SP2 to wireless network.
> - Behavior of attempted connection is the same as for the Dell
> PC – able to “see” the wireless network but not connect.
> - Have not attempted to install hotfix on Toshiba Tablet PC.
> - Had been able to connect Tablet PC to my wireless network in
> the past when running XP/SP1.
>
> Suggestions?
>
> - Kevin


I've just done this having had the same problem after installing SP2. Start, Run, type services.msc. Scroll down to wireless zero configuration. Right-click it and select properties. Set to automatic and then 'Start' the service. Now go into "Network Connections", "View network connections" then "Change Windows Firewall Settings" Exceptions tab tick "UPnP framework". Reboot
HTH

treehugger
 
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