SNMP problem

I have a third party product that does SNMP monitoring on about 80 Win 2000
and 2003 servers. Primarily it is for performance monitoring.
I am getting back virtual memory information on all the servers, but
physical memory is being reported on less than half.
I contacted the vendor who said:

We use the HOST-MIB hrStorage tree to get any storage interface like Discs,

Memory, Swap, etc.

For us, all of them are equal, so if its not showing there then your server
is

not returning it.

I don't know why, but its an Agent (SNMP server running on your Servers)
problem.





I have checked and the SNMP is setup the same on all the servers.

Is there a way to test to see if SNMP is failing to report back physical
memory?

Is there a way to correct it if it is not?



Thanks

(E-Mail Removed)

The problem is that the Host resources 'hooks' do NOT guarantee accurate data
on windows systems. The HR Mib is not your vendor's product, so he can't fix
it. SNMP on windows is a moving target and such a pain. My company sells a
server/network/app monitoring tool, and we long abandoned snmp for windows.
We use ipc shares to render reliable win perf data. For remotely connected
servers, this data is compressed and sent over a https connection.....doesn't
answer your question, but I am pretty sure you can't 'fix' it. good luck.

"Chris Coates" wrote:

> I have a third party product that does SNMP monitoring on about 80 Win 2000
> and 2003 servers. Primarily it is for performance monitoring.
> I am getting back virtual memory information on all the servers, but
> physical memory is being reported on less than half.
> I contacted the vendor who said:
>
> We use the HOST-MIB hrStorage tree to get any storage interface like Discs,
>
> Memory, Swap, etc.
>
> For us, all of them are equal, so if its not showing there then your server
> is
>
> not returning it.
>
> I don't know why, but its an Agent (SNMP server running on your Servers)
> problem.
>
>
>
>
>
> I have checked and the SNMP is setup the same on all the servers.
>
> Is there a way to test to see if SNMP is failing to report back physical
> memory?
>
> Is there a way to correct it if it is not?
>
>
>
> Thanks
>
> (E-Mail Removed)
>
>
>
>
>
>
>
>
>

One thing I have discovered is that this problem seems to be present on all
Win2000 servers, but not on Win 2003.

Are there significant differences in SNMP between W2K and W2K3?

Is there a way to enhance the SNMP on W2K?

Chris


"Chris Coates" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> I have a third party product that does SNMP monitoring on about 80 Win
2000
> and 2003 servers. Primarily it is for performance monitoring.
> I am getting back virtual memory information on all the servers, but
> physical memory is being reported on less than half.
> I contacted the vendor who said:
>
> We use the HOST-MIB hrStorage tree to get any storage interface like
Discs,
>
> Memory, Swap, etc.
>
> For us, all of them are equal, so if its not showing there then your
server
> is
>
> not returning it.
>
> I don't know why, but its an Agent (SNMP server running on your Servers)
> problem.
>
>
>
>
>
> I have checked and the SNMP is setup the same on all the servers.
>
> Is there a way to test to see if SNMP is failing to report back physical
> memory?
>
> Is there a way to correct it if it is not?
>
>
>
> Thanks
>
> (E-Mail Removed)
>
>
>
>
>
>
>
>