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Slow writes to 2003 Server Std

 
 
TheSingingCat
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      06-14-2004, 04:35 PM
Hi gents,

I've got a very perplexing problem here that's been nagging me for the last
two weeks. We have recently deployed a new sever in our domain and promoted
it to a PDC (it was NT4.0) From that point, we did an inplace upgrade to
2003 Server Standard running in Interim Mode. Our remaining 4 servers are
still NT4.0 and two of those are BDCs.

My problem is that when data is written to the 2003 Server (HP Proliant
ML370 G3) it takes an incredible amount of time even for the smallest of
folders. I'll give you an example.. from an XP workstation, we copy a 300kb
folder with about 30 files (pretty small yes?) it takes about 90seconds.
The folder is being copied from the ML370 to a different directory on the
same server. If from the same client, I copy the same folder from the 2003
server to one of our NT4.0 BDCs, the copy process is *very* fast (maybe
3seconds), I have through other tests ruled out network infrastructure.

If we copy the same folder from the client workstation (xp) to the ML370
server, it takes about the same amount of time (90seconds). Copying it off
the server to the client is FAST (3seconds).

Now the strange part: We had a few NT4.0 and 98 machines kicking around
still, when we copy the folder from those guys, it is FAST.

Local drive access on the server is also extremely quick. It seems so far
that only writes from 2000 and XP clients are affected. We had an even
older machine running 95 with the AD support pack installed, it is slow.

I've tried updating the SmartArray 532 firmware, network drivers, new
network card, smartstart v7.0 and same problem persists. Server reports no
errors or configuration problems either within the event log or the hp diag
tools. This server is our primary DNS server, we have a Secondary DNS
server that is NT4.0, all lookups etc. seem to be fine.

I've literally spent 2 weeks isolating the problem and am now convinced it
is only 2000 / XP workstation Write speeds to the 2003 server that is being
affected, I just can't figure out why or how to resolve. Clients report no
screwball messages except for Autoenrollment errors since presumably my DNS
isn't fully AD integrated yet. For humor sake, I've disabled
autoenrollment on a few clients to test but that didn't help...

Any ideas?

Thank you.



 
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TheSingingCat
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Posts: n/a

 
      06-15-2004, 01:33 PM

http://support.microsoft.com/default...uct=winsvr2003

Which talks about a dword parameter called TcpAckFrequency in Win 2003
server. This default is '2', I had to add the value in to my registry and
change the value to '1' then reboot the server. Once I did this,
performance increase was so extreme, it actually ran like a server should.

Yesterday with that flag set to 2 (default), it took 2 minutes and 10
seconds to copy a 1.1mb folder of 121 files from the server to another
directory on the same server. With the value at 1, it did the same folder
in under 5 seconds. This is why I've been pulling my hair out so much since
performance over the network was so shitty.

Highlights of the Q article:
------------------------------
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.
Subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\Tcpip\Parameters\Interf
aces\<Interface GUID>
Entry: TcpAckFrequency
Value Type: REG_DWORD, number
Valid Range: 0-255
Default: 2
Description: Specifies the number of ACKs that will be outstanding before
the delayed ACK timer is ignored. Microsoft does not recommend changing the
default value without careful study of the environment. For more
information, visit the following Microsoft Web page:

http://www.microsoft.com/technet/pro...on129121120120


If you set the value to 1, every packet is acknowledged immediately because
there is only one outstanding TCP ACK as a segment is just received. The
value of 0 (zero) is not valid and is treated as the default, 2. The only
time the ACK number is 0 is when a segment is not received and the host is
not going to acknowledge the data.
------------------------------

Now one interesting point is that there is another Q article
(http://support.microsoft.com/default...0&Product=wins
vr2003) that says if you add the value and change it to 1, you still may
not notice a difference. It talks of a hotfix first required before 2003
will recognize the change (the file tcpip.sys is in this hotfix). I read a
few other messages about this change and some people did not have to first
call MS PSS to get the fix, the server did recognize the change. In our
case, I thought what the hell, I have nothing to lose if it doesn't work,
then I'll call PSS. Fortunately, it did work without this hotfix.

This is such an exciting day for me!!!




"TheSingingCat" <(E-Mail Removed)> wrote in message
news:40cdd25a$1_1@news....
> Hi gents,
>
> I've got a very perplexing problem here that's been nagging me for the

last
> two weeks. We have recently deployed a new sever in our domain and

promoted
> it to a PDC (it was NT4.0) From that point, we did an inplace upgrade to
> 2003 Server Standard running in Interim Mode. Our remaining 4 servers are
> still NT4.0 and two of those are BDCs.
>
> My problem is that when data is written to the 2003 Server (HP Proliant
> ML370 G3) it takes an incredible amount of time even for the smallest of
> folders. I'll give you an example.. from an XP workstation, we copy a

300kb
> folder with about 30 files (pretty small yes?) it takes about 90seconds.
> The folder is being copied from the ML370 to a different directory on the
> same server. If from the same client, I copy the same folder from the

2003
> server to one of our NT4.0 BDCs, the copy process is *very* fast (maybe
> 3seconds), I have through other tests ruled out network infrastructure.
>
> If we copy the same folder from the client workstation (xp) to the ML370
> server, it takes about the same amount of time (90seconds). Copying it

off
> the server to the client is FAST (3seconds).
>
> Now the strange part: We had a few NT4.0 and 98 machines kicking around
> still, when we copy the folder from those guys, it is FAST.
>
> Local drive access on the server is also extremely quick. It seems so far
> that only writes from 2000 and XP clients are affected. We had an even
> older machine running 95 with the AD support pack installed, it is slow.
>
> I've tried updating the SmartArray 532 firmware, network drivers, new
> network card, smartstart v7.0 and same problem persists. Server reports

no
> errors or configuration problems either within the event log or the hp

diag
> tools. This server is our primary DNS server, we have a Secondary DNS
> server that is NT4.0, all lookups etc. seem to be fine.
>
> I've literally spent 2 weeks isolating the problem and am now convinced it
> is only 2000 / XP workstation Write speeds to the 2003 server that is

being
> affected, I just can't figure out why or how to resolve. Clients report

no
> screwball messages except for Autoenrollment errors since presumably my

DNS
> isn't fully AD integrated yet. For humor sake, I've disabled
> autoenrollment on a few clients to test but that didn't help...
>
> Any ideas?
>
> Thank you.
>
>
>



 
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Bill Grant
Guest
Posts: n/a

 
      06-16-2004, 12:52 AM
Did you read the reply to "slow file copying and deleting" posted by
CarlC a couple of day ago? Looks pretty similar to your problem.

"TheSingingCat" <(E-Mail Removed)> wrote in message
news:40cdd25a$1_1@news....
> Hi gents,
>
> I've got a very perplexing problem here that's been nagging me for the

last
> two weeks. We have recently deployed a new sever in our domain and

promoted
> it to a PDC (it was NT4.0) From that point, we did an inplace upgrade to
> 2003 Server Standard running in Interim Mode. Our remaining 4 servers are
> still NT4.0 and two of those are BDCs.
>
> My problem is that when data is written to the 2003 Server (HP Proliant
> ML370 G3) it takes an incredible amount of time even for the smallest of
> folders. I'll give you an example.. from an XP workstation, we copy a

300kb
> folder with about 30 files (pretty small yes?) it takes about 90seconds.
> The folder is being copied from the ML370 to a different directory on the
> same server. If from the same client, I copy the same folder from the

2003
> server to one of our NT4.0 BDCs, the copy process is *very* fast (maybe
> 3seconds), I have through other tests ruled out network infrastructure.
>
> If we copy the same folder from the client workstation (xp) to the ML370
> server, it takes about the same amount of time (90seconds). Copying it

off
> the server to the client is FAST (3seconds).
>
> Now the strange part: We had a few NT4.0 and 98 machines kicking around
> still, when we copy the folder from those guys, it is FAST.
>
> Local drive access on the server is also extremely quick. It seems so far
> that only writes from 2000 and XP clients are affected. We had an even
> older machine running 95 with the AD support pack installed, it is slow.
>
> I've tried updating the SmartArray 532 firmware, network drivers, new
> network card, smartstart v7.0 and same problem persists. Server reports

no
> errors or configuration problems either within the event log or the hp

diag
> tools. This server is our primary DNS server, we have a Secondary DNS
> server that is NT4.0, all lookups etc. seem to be fine.
>
> I've literally spent 2 weeks isolating the problem and am now convinced it
> is only 2000 / XP workstation Write speeds to the 2003 server that is

being
> affected, I just can't figure out why or how to resolve. Clients report

no
> screwball messages except for Autoenrollment errors since presumably my

DNS
> isn't fully AD integrated yet. For humor sake, I've disabled
> autoenrollment on a few clients to test but that didn't help...
>
> Any ideas?
>
> Thank you.
>
>
>



 
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