Slow opening of Word and Excel documents over network

I've been fighting with this issue for ages.

My setup

Windows SBS, plus about 10 PCs with XP Home in a workgroup. A single 'F
drive' shared and mapped to the client XP Home PCs. Guest account enabled
and permitted to the share, so that all clients can open files like in a
simple peer-peer network. Network all works perfectly, except that randomly
when opening a Word of Excel document, it will hang and go 'not responding'
for about 30 seconds before then waking up and continuing as before. Happens
about 30% if the time, on small and large documents.

(Word and Excel 2000 BTW).

Tried everything I could find - disabling Oplocks, NTCaching etc - and
nothing makes a difference.

Then, changed the network share so that it is mapped and signed on using the
server's Administrator username and password, rather than guest. All of a
sudden, problem is gone.

Question is.......why???????

Why should this solve the issue???????

Also, since this does, can I make XP Home remember the password between
boot-ups???? At the moment, we have to re-enter the Administrator password
every morning to reconnect the F drive.


--
Thanks,

Martin.

These search results may help,
Slow when accessing the file located on a server You experience slow performance when you open, save, close, delete, ... When you try to open a Microsoft Word file, you may receive the following error ...
http://www.chicagotech.net/troublesh...ndowsslow1.htm


Slow to open a file Slow to open a file or browse because of mapping to disconnected drive ... For example, when a user tries to browse his department shared folder from Word, ...
http://www.chicagotech.net/troublesh...slowissue2.htm



Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Martin Connolly" <(E-Mail Removed)> wrote in message news:451d725f$0$3626$(E-Mail Removed). ..
I've been fighting with this issue for ages.

My setup

Windows SBS, plus about 10 PCs with XP Home in a workgroup. A single 'F
drive' shared and mapped to the client XP Home PCs. Guest account enabled
and permitted to the share, so that all clients can open files like in a
simple peer-peer network. Network all works perfectly, except that randomly
when opening a Word of Excel document, it will hang and go 'not responding'
for about 30 seconds before then waking up and continuing as before. Happens
about 30% if the time, on small and large documents.

(Word and Excel 2000 BTW).

Tried everything I could find - disabling Oplocks, NTCaching etc - and
nothing makes a difference.

Then, changed the network share so that it is mapped and signed on using the
server's Administrator username and password, rather than guest. All of a
sudden, problem is gone.

Question is.......why???????

Why should this solve the issue???????

Also, since this does, can I make XP Home remember the password between
boot-ups???? At the moment, we have to re-enter the Administrator password
every morning to reconnect the F drive.


--
Thanks,

Martin.

This problem can be caused by ACT!8. The preload setting needs to be
changed from -stayrunning to -preload in:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

I had the same problem, and found that the HP digital imaging monitor was
causing the long startup time. Once I got rid of it from the startup and
rebooted, the problem went away for my office docs.

Chris

"Merg to the max" wrote:

> This problem can be caused by ACT!8. The preload setting needs to be
> changed from -stayrunning to -preload in:
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Run

Thanks for the answer. I had the same issue and removing the HP Digita
image center solved it

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Chris,

Thanks a lot for the answer. This seems to be working also for me.



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