slow or no printer access over a WAN

we started having printer issues last week. we have a single 2003 domain with
multiple sites. The other sites on the WAN can access Exchange, files, etc.
but printing seems to hang the PC and sometimes crash or hang explorer.

Its happening on multiple systems - could this be a network or router issue?

Thank you

Hi,



Can you give us a bit more information on this? Are the remote
workstations printing directly to the printer? Is the printer shared
through a server? Is it off of a workstation and just in the directory?



This could be a router or contention problem, but we don't have enough
information to even start investigating.



Thanks,





Ryan Hanisco -- Chicago

MCSE, MCTS:SQL 2005





"TheITDude" <(E-Mail Removed)> wrote in message
news:E7E9BA88-FF4A-4D1F-9D1B-(E-Mail Removed):

> we started having printer issues last week. we have a single 2003 domain with
> multiple sites. The other sites on the WAN can access Exchange, files, etc.
> but printing seems to hang the PC and sometimes crash or hang explorer.
>
> Its happening on multiple systems - could this be a network or router issue?
>
> Thank you

sorry - here's more detail:

The XP workstations are in Kansas. They print to our 2003 print server in
PA over a VPN connection. It's REALLY slow and other symptom are opening the
printers folder on the local PC, the printers say 'opening....' .

After a few minutes they say ready, but printing takes either very long, or
hangs the PC.

They said it printed last night, after all but 2 users went home. I just
don't get why Outlook and file access (both servers in PA) is not that bad.

Thanks Again,
Joe

"Ryan Hanisco" wrote:

> Hi,
>
>
>
> Can you give us a bit more information on this? Are the remote
> workstations printing directly to the printer? Is the printer shared
> through a server? Is it off of a workstation and just in the directory?
>
>
>
> This could be a router or contention problem, but we don't have enough
> information to even start investigating.
>
>
>
> Thanks,
>
>
>
>
>
> Ryan Hanisco -- Chicago
>
> MCSE, MCTS:SQL 2005
>
>
>
>
>
> "TheITDude" <(E-Mail Removed)> wrote in message
> news:E7E9BA88-FF4A-4D1F-9D1B-(E-Mail Removed):
>
> > we started having printer issues last week. we have a single 2003 domain with
> > multiple sites. The other sites on the WAN can access Exchange, files, etc.
> > but printing seems to hang the PC and sometimes crash or hang explorer.
> >
> > Its happening on multiple systems - could this be a network or router issue?
> >
> > Thank you
>
>

Print Jobs are HUGE.
It is uncompressed data. That is why printers before USB came out had to have
certain higher quality printer cables with a certain IEEE rating, and why
printer cables are so thick and shielded. Even with USB it wasn't worth a crap
until they came out with the faster USB2.
You have a slow link, that may be having more traffic on it than it used to
have,...or some user is eating up the bandwidth screwing around with something
they shouldn't, and then you are having "thick" print jobs trying to go over it
on top of that.

That is my guess anyway.

--
Phillip Windell
www.wandtv.com

The views expressed, are my own and not those of my employer, or Microsoft, or
anyone else associated with me, including my cats.
-----------------------------------------------------

"TheITDude" <(E-Mail Removed)> wrote in message
news:7A8D4B66-3C8F-4364-959A-(E-Mail Removed)...
> sorry - here's more detail:
>
> The XP workstations are in Kansas. They print to our 2003 print server in
> PA over a VPN connection. It's REALLY slow and other symptom are opening the
> printers folder on the local PC, the printers say 'opening....' .
>
> After a few minutes they say ready, but printing takes either very long, or
> hangs the PC.
>
> They said it printed last night, after all but 2 users went home. I just
> don't get why Outlook and file access (both servers in PA) is not that bad.
>
> Thanks Again,
> Joe
>
> "Ryan Hanisco" wrote:
>
>> Hi,
>>
>>
>>
>> Can you give us a bit more information on this? Are the remote
>> workstations printing directly to the printer? Is the printer shared
>> through a server? Is it off of a workstation and just in the directory?
>>
>>
>>
>> This could be a router or contention problem, but we don't have enough
>> information to even start investigating.
>>
>>
>>
>> Thanks,
>>
>>
>>
>>
>>
>> Ryan Hanisco -- Chicago
>>
>> MCSE, MCTS:SQL 2005
>>
>>
>>
>>
>>
>> "TheITDude" <(E-Mail Removed)> wrote in message
>> news:E7E9BA88-FF4A-4D1F-9D1B-(E-Mail Removed):
>>
>> > we started having printer issues last week. we have a single 2003 domain
>> > with
>> > multiple sites. The other sites on the WAN can access Exchange, files, etc.
>> > but printing seems to hang the PC and sometimes crash or hang explorer.
>> >
>> > Its happening on multiple systems - could this be a network or router
>> > issue?
>> >
>> > Thank you
>>
>>