Slow Download Speeds

Hi all

My colleague has just bought a netgear wireless router to replace a failed
model supplied by our ISP Kingston Communications (Karoo broadband).
With the new router he is experiencing slow download speeds.
Is it possible that this is something he has done in the setup of the new
device?
Or put another way, can a router be installed such that it connects but is
slow due to a user setting. Or do they either work or not work, with any
speed issues being down to the ISP?
I have a wired Netgear router DG834 and have had no problems at all. But
this is my first device and therefore could not have any carry over of
settings from a previous device to confuse things IYSWIM.

TIA

Phil

"TheScullster" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). uk...
> Hi all
>
> My colleague has just bought a netgear wireless router to replace a failed
> model supplied by our ISP Kingston Communications (Karoo broadband).
> With the new router he is experiencing slow download speeds.
> Is it possible that this is something he has done in the setup of the new
> device?
> Or put another way, can a router be installed such that it connects but is
> slow due to a user setting. Or do they either work or not work, with any
> speed issues being down to the ISP?
> I have a wired Netgear router DG834 and have had no problems at all. But
> this is my first device and therefore could not have any carry over of
> settings from a previous device to confuse things IYSWIM.

Ah, the vagaries of broadband )

Could be the line, could be the router, could be this, could be that, yada,
yada, yada.

Seriously, I've used a Linksys WAG54GS wireless router for well over a year
now and my line synchs at 448/8096 with an IP Profile of 7000 and it's been
rock steady at that for all that time.

I'm on BT Broadband and was due to have BT Vision installed recently so a
couple of days before the engineer's visit I changed over to the BT
HomeHub - didn't want to risk a BT jobsworth saying he couldn't do it with
anything other than a BT Home Hub - and my speed immediately went down to
338/4196 with an IP Profile of 3500. Going back to the Linksys, my speed
immediately came back up again.

Dunno if it helps you but it's just my true-life experience.

John

On 17-Oct-2007, "John" <(E-Mail Removed)> wrote:

> Going back to the Linksys, my speed
> immediately came back up again.

ADSL modems can vary considerably in
how they cope with line conditions.
Which is why some choose to buy
quality modems, with long line support if
they should need it.
Others living next door to the exchange
go like a bat out of hell on a crap USB
modem.

(E-Mail Removed) wrote:

> "John" <(E-Mail Removed)> wrote:
>
> > Going back to the Linksys, my speed
> > immediately came back up again.
>
> ADSL modems can vary considerably in
> how they cope with line conditions.
> Which is why some choose to buy
> quality modems, with long line support if
> they should need it.
> Others living next door to the exchange
> go like a bat out of hell on a crap USB
> modem.

My own experience. An engineer at BT hinted that I've actually got 1.5km of wire
between me and the exchange. My Origo router syncs at 8128kbps (which is flat
out for a 'max' connection) but my old USB modem only syncs at ~ 5000 kbps.

OTOH, when I had an RF filter on the line I wasn't aware of that limited the
performance, the Origo would only manage about 2200kbps and the cheapy Binatone
USB modem could manage ~ 3000 kbps.

Graham

<(E-Mail Removed)> wrote

>
> ADSL modems can vary considerably in
> how they cope with line conditions.

In this case, the user exchanged one Netgear modem with another.
However, he has gone up-spec to the 108MBps enabled GT version of the DG834

Phil

TheScullster wrote:

> Hi all
>
> My colleague has just bought a netgear wireless router to replace a failed
> model supplied by our ISP Kingston Communications (Karoo broadband).
> With the new router he is experiencing slow download speeds.

Get them to run a speed test whilst plugged into the router with a cable,
and then try it wireless. That will eliminate the wireless as the source of
the speed issues.

--
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