slow broadband when phone connected

Having just connected to broadband recently I was disappointed with
the speed that I could access the Internet. Sometimes it was not much
quicker than a 56k modem. Not really sure what the problem was until I
unconnected my phone from the mircofilter and for some reason the
access speeds to the Internet were greatly improved.
Problem being now that I have to disconnect my phone if I want
reasonable speeds. Could the reason for this be a faulty micro filter
or some problem with the phone line itself?

Cheers
Andy

"A.Black" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) om...
> Having just connected to broadband recently I was disappointed with
> the speed that I could access the Internet. Sometimes it was not much
> quicker than a 56k modem. Not really sure what the problem was until I
> unconnected my phone from the mircofilter and for some reason the
> access speeds to the Internet were greatly improved.
> Problem being now that I have to disconnect my phone if I want
> reasonable speeds. Could the reason for this be a faulty micro filter
> or some problem with the phone line itself?
>

you've answered your own question - try both, one after the other

"JD" <(E-Mail Removed)> wrote in message
news:4071b779$0$3309$(E-Mail Removed)...
>
> "A.Black" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) om...
> > Having just connected to broadband recently I was disappointed with
> > the speed that I could access the Internet. Sometimes it was not much
> > quicker than a 56k modem. Not really sure what the problem was until I
> > unconnected my phone from the mircofilter and for some reason the
> > access speeds to the Internet were greatly improved.
> > Problem being now that I have to disconnect my phone if I want
> > reasonable speeds. Could the reason for this be a faulty micro filter
> > or some problem with the phone line itself?
> >
>
> you've answered your own question - try both, one after the other



Or do you have any other telephones connected to the line, ie in another
room? This also could affect the speed.

HTH

In article <(E-Mail Removed) >,
(E-Mail Removed) says...
> Having just connected to broadband recently I was disappointed with
> the speed that I could access the Internet. Sometimes it was not much
> quicker than a 56k modem. Not really sure what the problem was until I
> unconnected my phone from the mircofilter and for some reason the
> access speeds to the Internet were greatly improved.
> Problem being now that I have to disconnect my phone if I want
> reasonable speeds. Could the reason for this be a faulty micro filter
> or some problem with the phone line itself?
>
> Cheers
> Andy
>
Hi Andy,

That's a clear sign that a Microfilter is not BT approved or faulty or
you have a device in the property that has not been filtered....SKY box,
another telephone ext etc

I hope this helps

Martin Pitt
Vispa Internet Limited
http://www.vispa.net