Slightly OT - Think before buying an OCZ SSD (High Failure Rate)

As everyone here might consider a speedy SSD drive to go with their
"superfast" internet, I would suggest for the meantime avoiding OCZ like
the plague. Although their claims and marketing ooooze speed apeal the
chance of getting their latest incarnation of drives working may be very
limited.
As for their RMA and Refund policy... you have to get dirty and get a
story highlighted on on The Register before they actually pull their
finger out...
Todays follow up:
http://www.theregister.co.uk/2011/07...bsods_ongoing/
and my original reported story
http://www.theregister.co.uk/2011/06...ex_flash_bsod/
If the drive doesn't work first hit you'll have an extremely tough
battle getting a refund and repeated RMA's (to Taiwan or Netherlands at
your expense).
In fact I might suggest avoiding any manufacturer using the latest
Sandforce 3 controllers as this seems to be a major failing with all
drives using it (certainly in the OCZ range)

Hopefully it might save you endless hours of bullshirt attempted "fixes"
offered by the "excuse" team.

Pete
--
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En el artículo <iv6u7p$6s1$(E-Mail Removed)>, www.GymRatZ.co.uk
<(E-Mail Removed)> escribió:

>If the drive doesn't work first hit you'll have an extremely tough
>battle getting a refund and repeated RMA's (to Taiwan or Netherlands at
>your expense)

Not an SSD, but I had to fight tooth and nail to get some OCZ memory
replaced under their so-called "lifetime warranty" recently. Took an
email to their CEO to get any action.

Glad you got a Crucial C300 - I've been very happy with mine.

--
(\__/)
(='.'=)
(")_(")

On 09/07/2011 02:16, Mike Tomlinson wrote:
> En el artículo<iv6u7p$6s1$(E-Mail Removed)>, www.GymRatZ.co.uk
> <(E-Mail Removed)> escribió:
>
>> If the drive doesn't work first hit you'll have an extremely tough
>> battle getting a refund and repeated RMA's (to Taiwan or Netherlands at
>> your expense)
>
> Not an SSD, but I had to fight tooth and nail to get some OCZ memory
> replaced under their so-called "lifetime warranty" recently. Took an
> email to their CEO to get any action.
>
> Glad you got a Crucial C300 - I've been very happy with mine.
>

Beware of 'Lifetime Warranties'.

They can easily respond that the product is dead, the lifetime has
expired - and so has the warranty.

This has actually happened [though not for this product].

Flop

On Sat, 09 Jul 2011 16:30:07 +0100, just as I was about to take a
herb, Flop <(E-Mail Removed)> disturbed my reverie and wrote:

>Beware of 'Lifetime Warranties'.

They never tell you the lifetime of what. If it is the product, when
it fails it is out of warranty!
--

Cheers,

DrT

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

"DrTeeth" <no-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 09 Jul 2011 16:30:07 +0100, just as I was about to take a
> herb, Flop <(E-Mail Removed)> disturbed my reverie and wrote:
>
>>Beware of 'Lifetime Warranties'.
>
> They never tell you the lifetime of what. If it is the product, when
> it fails it is out of warranty!

My very elderly mother now asks "My lifetime, or the product's ...?"

--
Graham J

On Sat, 9 Jul 2011 02:16:42 +0100, Mike Tomlinson <(E-Mail Removed)>
wrote:

>En el artículo <iv6u7p$6s1$(E-Mail Removed)>, www.GymRatZ.co.uk
><(E-Mail Removed)> escribió:
>
>>If the drive doesn't work first hit you'll have an extremely tough
>>battle getting a refund and repeated RMA's (to Taiwan or Netherlands at
>>your expense)
>
>Not an SSD, but I had to fight tooth and nail to get some OCZ memory
>replaced under their so-called "lifetime warranty" recently. Took an
>email to their CEO to get any action.
>
>Glad you got a Crucial C300 - I've been very happy with mine.

The secret is not to claim under any warranty. Claim against the
retailer under the Sale of Goods Act.
--
(\__/) M.
(='.'=) Due to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking some articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.

On Mon, 11 Jul 2011 12:31:03 +0100, just as I was about to take a
herb, Mark <(E-Mail Removed)> disturbed my reverie
and wrote:

>The secret is not to claim under any warranty. Claim against the
>retailer under the Sale of Goods Act.

Very good point. I recall I did have quite a struggle with a
particular retailer. They initially did not want to deal with a £250
digital camera that developed a critical fault in its 13th month.
--

Cheers,

DrT

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

On Mon, 11 Jul 2011 13:49:07 +0100, DrTeeth <no-(E-Mail Removed)>
wrote:

>On Mon, 11 Jul 2011 12:31:03 +0100, just as I was about to take a
>herb, Mark <(E-Mail Removed)> disturbed my reverie
>and wrote:
>
>>The secret is not to claim under any warranty. Claim against the
>>retailer under the Sale of Goods Act.
>
>Very good point. I recall I did have quite a struggle with a
>particular retailer. They initially did not want to deal with a £250
>digital camera that developed a critical fault in its 13th month.

Most of them will try to fob you off with "it's out of warranty so
nothing can be done". It gets tiresome.


--
(\__/) M.
(='.'=) Due to the amount of spam posted via googlegroups and
(")_(") their inaction to the problem. I am blocking some articles
posted from there. If you wish your postings to be seen by
everyone you will need use a different method of posting.

In article <(E-Mail Removed)>, Mark <i@dontget

>The secret is not to claim under any warranty. Claim against the
>retailer under the Sale of Goods Act.

I would have done, but it was "complicated".

--
Mike Tomlinson