Skys "capped" rates

In case anyone's interested, I spoke to Sky and they "claim" that if you are
capped and you go over you will not be charged instantly, instead they
contact you when they feel that an upgrade to unlimited will be suitable,
not only that but the guy said you would have to be consistently going quite
high above your cap.

I know it's all talk at the moment, was wondering if anyones experience is
different from the above?

Kev

Mantorok wrote:
> In case anyone's interested, I spoke to Sky and they "claim" that
> if you are capped and you go over you will not be charged
> instantly, instead they contact you when they feel that an upgrade
> to unlimited will be suitable, not only that but the guy said you
> would have to be consistently going quite high above your cap.
>
> I know it's all talk at the moment, was wondering if anyones
> experience is different from the above?
>
> Kev

It would be nice to get the chance, what with the reboots everyday now
so all the connections have to be renegotiated every time, that's if
the blasted thing logs in automatically. Sometimes it doesn't so the
link will can go down at say 01:35 & as I go straight out to work in
the morning I won't notice until 16:50, so that most of day wasted
because the darn thing needs a reboot to force a reconnection.

If it falls over in the morning & reconnects (yaaaah) it will stop
working in the afternoon as the SNR drops, requiring a reboot etc etc
etc..

Sky are the only company I know who have little if any regard for
their circuits stability, their circuits will always reconnect/resync
at the fastest possible speed for that moment in time it resyncs & if
you want it to be stable you have to experiment to find at which time
your SNR is worse & then resync at that moment, like I've just had to
do because the SNR had dipped to nearly 5 & all traffic had stopped, I
recon 1 more time tonight, in an hours or so time, should get me down
to something fairly stable, that's if it doesn't drop out tomorrow for
any other reason..

On Thu, 21 Jun 2007 20:57:59 +0100, "Kraftee"
<kraftee@b&e-cottee.me.uk> wrote:

>Sky are the only company I know who have little if any regard for
>their circuits stability, their circuits will always reconnect/resync
>at the fastest possible speed for that moment in time it resyncs & if
>you want it to be stable you have to experiment to find at which time
>your SNR is worse & then resync at that moment, like I've just had to
>do because the SNR had dipped to nearly 5 & all traffic had stopped, I
>recon 1 more time tonight, in an hours or so time, should get me down
>to something fairly stable, that's if it doesn't drop out tomorrow for
>any other reason..
>

I didn't pay too much attention at the time because I'm still on the
connect package but I did flick through some stuff on skyuser about
this. Isn't mognuts' utility applicable?
http://www.mognuts.com/NetgearRouterUtility.html


Jim.

Kraftee wrote:
> Mantorok wrote:
>> In case anyone's interested, I spoke to Sky and they "claim" that
>> if you are capped and you go over you will not be charged
>> instantly, instead they contact you when they feel that an upgrade
>> to unlimited will be suitable, not only that but the guy said you
>> would have to be consistently going quite high above your cap.
>>
>> I know it's all talk at the moment, was wondering if anyones
>> experience is different from the above?
>>
>> Kev
>
> It would be nice to get the chance, what with the reboots everyday now
> so all the connections have to be renegotiated every time, that's if
> the blasted thing logs in automatically. Sometimes it doesn't so the
> link will can go down at say 01:35 & as I go straight out to work in
> the morning I won't notice until 16:50, so that most of day wasted
> because the darn thing needs a reboot to force a reconnection.
>
> If it falls over in the morning & reconnects (yaaaah) it will stop
> working in the afternoon as the SNR drops, requiring a reboot etc etc
> etc..
>

Increase the SNR threshold on the router - I put mine to 9db and it's
much better. A bit slower but stable, which is what I wanted.

"Gary" <postmaster@127.0.0.1> wrote in message
news:332tk4-(E-Mail Removed)...
> Kraftee wrote:
>> Mantorok wrote:
>>> In case anyone's interested, I spoke to Sky and they "claim" that
>>> if you are capped and you go over you will not be charged
>>> instantly, instead they contact you when they feel that an upgrade
>>> to unlimited will be suitable, not only that but the guy said you
>>> would have to be consistently going quite high above your cap.
>>>
>>> I know it's all talk at the moment, was wondering if anyones
>>> experience is different from the above?
>>>
>>> Kev
>>
>> It would be nice to get the chance, what with the reboots everyday now so
>> all the connections have to be renegotiated every time, that's if the
>> blasted thing logs in automatically. Sometimes it doesn't so the link
>> will can go down at say 01:35 & as I go straight out to work in the
>> morning I won't notice until 16:50, so that most of day wasted because
>> the darn thing needs a reboot to force a reconnection.
>>
>> If it falls over in the morning & reconnects (yaaaah) it will stop
>> working in the afternoon as the SNR drops, requiring a reboot etc etc
>> etc..
>>
>
> Increase the SNR threshold on the router - I put mine to 9db and it's much
> better. A bit slower but stable, which is what I wanted.

How do you increase the SNR threshold on the Router?

Kraftee wrote:
> Mantorok wrote:
>> In case anyone's interested, I spoke to Sky and they "claim" that
>> if you are capped and you go over you will not be charged
>> instantly, instead they contact you when they feel that an upgrade
>> to unlimited will be suitable, not only that but the guy said you
>> would have to be consistently going quite high above your cap.
>>
>> I know it's all talk at the moment, was wondering if anyones
>> experience is different from the above?
>>
>> Kev
>
> It would be nice to get the chance, what with the reboots everyday now
> so all the connections have to be renegotiated every time, that's if
> the blasted thing logs in automatically. Sometimes it doesn't so the
> link will can go down at say 01:35 & as I go straight out to work in
> the morning I won't notice until 16:50, so that most of day wasted
> because the darn thing needs a reboot to force a reconnection.

Install this fantastic little app, it monitors your connection and if it
fails the utility will automatically reboot your router. You can also
set your SNR for the re-boot to be higher so you get a more stable
connection. I couldn't be without it now, give it a shot:

<http://www.skyuser.co.uk/forum/technical-discussion/6402-new-monitor-tool-reboot-router-automatically.html>


--
regards, James Luff
Gamertag: Lufferov
"There are 10 types of people in the world:
Those that understand binary, and those that don't."

James Egan wrote:
> On Thu, 21 Jun 2007 20:57:59 +0100, "Kraftee"
> <kraftee@b&e-cottee.me.uk> wrote:
>
>> Sky are the only company I know who have little if any regard for
>> their circuits stability, their circuits will always
>> reconnect/resync at the fastest possible speed for that moment in
>> time it resyncs & if you want it to be stable you have to
>> experiment to find at which time your SNR is worse & then resync
>> at that moment, like I've just had to do because the SNR had
>> dipped to nearly 5 & all traffic had stopped, I recon 1 more time
>> tonight, in an hours or so time, should get me down to something
>> fairly stable, that's if it doesn't drop out tomorrow for any
>> other reason..
>>
>
> I didn't pay too much attention at the time because I'm still on the
> connect package but I did flick through some stuff on skyuser about
> this. Isn't mognuts' utility applicable?
> http://www.mognuts.com/NetgearRouterUtility.html
>
>
> Jim.

Thanks for that little nugget, pity I hadn't found about it months ago