sky broadband website down?

Is the Sky Broadband portal down? www.skybroadband.com

Today I finally received what I think is a working password from them, but
the page just sits there loading and doesn't get anywhere.

IE7 on vista - just sits there trying to load
Firefox 2 on Vista - loads an error page saying the redirect is the wrong
address
IE6 on XP - just sits there trying to load

"Beck" <(E-Mail Removed)> wrote in message
news:et3ec3$due$(E-Mail Removed)...
> Is the Sky Broadband portal down? www.skybroadband.com
>
> Today I finally received what I think is a working password from them, but
> the page just sits there loading and doesn't get anywhere.
>
> IE7 on vista - just sits there trying to load
> Firefox 2 on Vista - loads an error page saying the redirect is the wrong
> address
> IE6 on XP - just sits there trying to load


Works fine with my, Sky BB Max, XP Home, I.E 7

"cokeman.uk" <(E-Mail Removed)> wrote in message
news:et3fqu$vvn$(E-Mail Removed)...
> "Beck" <(E-Mail Removed)> wrote in message
> news:et3ec3$due$(E-Mail Removed)...
>> Is the Sky Broadband portal down? www.skybroadband.com
>>
>> Today I finally received what I think is a working password from them,
>> but
>> the page just sits there loading and doesn't get anywhere.
>>
>> IE7 on vista - just sits there trying to load
>> Firefox 2 on Vista - loads an error page saying the redirect is the wrong
>> address
>> IE6 on XP - just sits there trying to load
>
>
> Works fine with my, Sky BB Max, XP Home, I.E 7

Damn.
Well I am certain it is a working password because it is no longer giving me
a login error. But it just won't load on both computers. I have tried
rebooting the router but to no avail.
Any ideas?

"Beck" <(E-Mail Removed)> wrote in message
news:et3gul$it0$(E-Mail Removed)...
>
> "cokeman.uk" <(E-Mail Removed)> wrote in message
> news:et3fqu$vvn$(E-Mail Removed)...
>> "Beck" <(E-Mail Removed)> wrote in message
>> news:et3ec3$due$(E-Mail Removed)...
>>> Is the Sky Broadband portal down? www.skybroadband.com
>>>
>>> Today I finally received what I think is a working password from them,
>>> but
>>> the page just sits there loading and doesn't get anywhere.
>>>
>>> IE7 on vista - just sits there trying to load
>>> Firefox 2 on Vista - loads an error page saying the redirect is the
>>> wrong
>>> address
>>> IE6 on XP - just sits there trying to load
>>
>> Works fine with my, Sky BB Max, XP Home, I.E 7
>
> Damn.
> Well I am certain it is a working password because it is no longer giving
> me a login error. But it just won't load on both computers. I have tried
> rebooting the router but to no avail.
> Any ideas?

Clear your temp folder, browser history and temp Internet files. See if that
works.

"cokeman.uk" <(E-Mail Removed)> wrote in message
news:et3h2k$32q$(E-Mail Removed)...
> "Beck" <(E-Mail Removed)> wrote in message
> news:et3gul$it0$(E-Mail Removed)...
>>
>> "cokeman.uk" <(E-Mail Removed)> wrote in message
>> news:et3fqu$vvn$(E-Mail Removed)...
>>> "Beck" <(E-Mail Removed)> wrote in message
>>> news:et3ec3$due$(E-Mail Removed)...
>>>> Is the Sky Broadband portal down? www.skybroadband.com
>>>>
>>>> Today I finally received what I think is a working password from them,
>>>> but
>>>> the page just sits there loading and doesn't get anywhere.
>>>>
>>>> IE7 on vista - just sits there trying to load
>>>> Firefox 2 on Vista - loads an error page saying the redirect is the
>>>> wrong
>>>> address
>>>> IE6 on XP - just sits there trying to load
>>>
>>> Works fine with my, Sky BB Max, XP Home, I.E 7
>>
>> Damn.
>> Well I am certain it is a working password because it is no longer giving
>> me a login error. But it just won't load on both computers. I have
>> tried rebooting the router but to no avail.
>> Any ideas?
>
> Clear your temp folder, browser history and temp Internet files. See if
> that works.

Tried all that. Problem is on 2 different computers and two browsers. Very
odd.

"cokeman.uk" <(E-Mail Removed)> wrote in message
news:et3h2k$32q$(E-Mail Removed)...
>
> Clear your temp folder, browser history and temp Internet files. See if
> that works.

Just tried Opera browser and the following is the url it is trying to
redirect to (but failing)

https://bband.sky.com/portal/site/sk...6ts%3DUserInit

"cokeman.uk" <(E-Mail Removed)> wrote in message
news:et3h2k$32q$(E-Mail Removed)...

>
> Clear your temp folder, browser history and temp Internet files. See if
> that works.

All sorted hopefully by the end of the week.
I just called Sky support and they said for some reason the account had been
locked. I think its because they sent me out so many password resets due to
not receiving them that maybe the system closed itself.
They are going to reset my account and it should take 48 hours. Need to
login on the main sky.com page after 48 hours and change the password.

Beck wrote:
> "cokeman.uk" <(E-Mail Removed)> wrote in message
> news:et3fqu$vvn$(E-Mail Removed)...
>> "Beck" <(E-Mail Removed)> wrote in message
>> news:et3ec3$due$(E-Mail Removed)...
>>> Is the Sky Broadband portal down? www.skybroadband.com
>>>
>>> Today I finally received what I think is a working password from them,
>>> but
>>> the page just sits there loading and doesn't get anywhere.
>>>
>>> IE7 on vista - just sits there trying to load
>>> Firefox 2 on Vista - loads an error page saying the redirect is the
>>> wrong
>>> address
>>> IE6 on XP - just sits there trying to load
>>
>>
>> Works fine with my, Sky BB Max, XP Home, I.E 7
>
> Damn.
> Well I am certain it is a working password because it is no longer giving
> me
> a login error. But it just won't load on both computers. I have tried
> rebooting the router but to no avail.
> Any ideas?

What is that sky have on their website that you want??? It has been
repeatedly posted that their email is unreliable. Its a free service, get
over it and sign up for a yahoo or gmail email.

Gaz

"Gaz" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

> What is that sky have on their website that you want??? It has been
> repeatedly posted that their email is unreliable. Its a free service, get
> over it and sign up for a yahoo or gmail email.

Well no its not free, I pay for it.
I know their email is unreliable, I am not even using it. I want to be able
to get into the portal so I can manage my account. I cannot even access the
help section without logging in.
Just because something may be cheap or free, does not mean it has to have
broken sections.

"Beck" <(E-Mail Removed)> wrote in message
news:et3ljh$s90$(E-Mail Removed)...
>
> "Gaz" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>
>> What is that sky have on their website that you want??? It has been
>> repeatedly posted that their email is unreliable. Its a free service, get
>> over it and sign up for a yahoo or gmail email.
>
> Well no its not free, I pay for it.
> I know their email is unreliable, I am not even using it. I want to be
> able to get into the portal so I can manage my account. I cannot even
> access the help section without logging in.
> Just because something may be cheap or free, does not mean it has to have
> broken sections.
Beck, how is your Sky BB? I have had it for just over a week and the
connection is far from stable. Keeps dropping out, keep getting error code
300. Looks as though the router loses it's ip address (ip address under
router status is "--"). Rang tier 3 support who turned down the speed to
10.5mb. That seemed to help for a day then it started happening again.

Bloody thing is driving me nuts!