SKY activation

I signed up to sky a couple of weeks ago and was told my router would
arrive within 5 days. Today I ring sky only to be told that the router
wouldn't be dispatched until they received my mac code even though I
was told that this wasn't the case. On top of this I'm told that the
account will take up to 10 - 15 days to activate. So if I give sky my
mac code I could be without broadband for up to 15 days?? Does this
sound correct? What are other peoples experiences?

According to pipex - "Upon using this MAC code with a new provider you
will be deemed to have cancelled your Pipex Internet broadband
service." Does this mean when I actually give sky the mac code i.e.
today or when my BB is activated?

Anyone?

(E-Mail Removed) wrote:
> I signed up to sky a couple of weeks ago and was told my router would
> arrive within 5 days. Today I ring sky only to be told that the router
> wouldn't be dispatched until they received my mac code even though I
> was told that this wasn't the case. On top of this I'm told that the
> account will take up to 10 - 15 days to activate. So if I give sky my
> mac code I could be without broadband for up to 15 days?? Does this
> sound correct? What are other peoples experiences?
>
> According to pipex - "Upon using this MAC code with a new provider you
> will be deemed to have cancelled your Pipex Internet broadband
> service." Does this mean when I actually give sky the mac code i.e.
> today or when my BB is activated?
>
> Anyone?

You give your MAC code to Sky when you place the order.

--

WCZ

"WCZ" <(E-Mail Removed)> wrote in message
news:fsqru4$lqt$(E-Mail Removed)...
> (E-Mail Removed) wrote:
>> I signed up to sky a couple of weeks ago and was told my router would
>> arrive within 5 days. Today I ring sky only to be told that the router
>> wouldn't be dispatched until they received my mac code even though I
>> was told that this wasn't the case. On top of this I'm told that the
>> account will take up to 10 - 15 days to activate. So if I give sky my
>> mac code I could be without broadband for up to 15 days?? Does this
>> sound correct? What are other peoples experiences?
>>
>> According to pipex - "Upon using this MAC code with a new provider you
>> will be deemed to have cancelled your Pipex Internet broadband
>> service." Does this mean when I actually give sky the mac code i.e.
>> today or when my BB is activated?
>>
>> Anyone?
>

My experience, Pipex to Sky. I got my MAC code (within 5 days), rang Sky
that day, gave them my code and booked their bb. I was given an activation
date about 2 weeks hence, the router and equipment arrived within a week.
As soon as you give them your MAC, it should all go into action, they won't
do anything without it.

On the activation day, I got up in the morning to find my Pipex bb didn't
work, so I connected up the filters and router, switched everything on, ran
the CD, and it worked. Simple as that. I understand there may be a delay
of an hour or two between when one goes off and the other comes on, but that
didn't happen with me - or it happened overnight.

There is even an animated instruction on the CD to tell you how to plug
everything in, if you need that.

Very swift, efficient and idiot-proof (fortunately). Don't worry - just go
for it!

And .... oh yes .... it was fast and it worked .... unlike Poopex/Trashcali.

Barb

On 31 Mar, 18:17, "Barb" <black....@nothing.invalid> wrote:
> "WCZ" <Dav123...@willnotwork.com> wrote in message
>
> news:fsqru4$lqt$(E-Mail Removed)...
>
>
>
>
>
> > jim_b...@live.co.uk wrote:
> >> I signed up to sky a couple of weeks ago and was told my router would
> >> arrive within 5 days. Today I ring sky only to be told that the router
> >> wouldn't be dispatched until they received my mac code even though I
> >> was told that this wasn't the case. On top of this I'm told that the
> >> account will take up to 10 - 15 days to activate. So if I give sky my
> >> mac code I could be without broadband for up to 15 days?? Does this
> >> sound correct? What are other peoples experiences?
>
> >> According to pipex - "Upon using this MAC code with a new provider you
> >> will be deemed to have cancelled your Pipex Internet broadband
> >> service." Does this mean when I actually give sky the mac code i.e.
> >> today or when my BB is activated?
>
> >> Anyone?
>
> My experience, Pipex to Sky. *I got my MAC code (within 5 days), rang Sky
> that day, gave them my code and booked their bb. *I was given an activation
> date about 2 weeks hence, the router and equipment arrived within a week.
> As soon as you give them your MAC, it should all go into action, they won't
> do anything without it.
>
> On the activation day, I got up in the morning to find my Pipex bb didn't
> work, so I connected up the filters and router, switched everything on, ran
> the CD, and it worked. *Simple as that. *I understand there may be a delay
> of an hour or two between when one goes off and the other comes on, but that
> didn't happen with me - or it happened overnight.
>
> There is even an animated instruction on the CD to tell you how to plug
> everything in, if you need that.
>
> Very swift, efficient and idiot-proof (fortunately). *Don't worry - justgo
> for it!
>
> And .... oh yes .... it was fast and it worked .... unlike Poopex/Trashcali.
>
> Barb- Hide quoted text -
>
> - Show quoted text -

Thanks Barb! That's put my mind at rest.