simultaneous move code: question

I'm told it's possible to move an ADSL service from one location to another
having a different phone number, but one has to ask BT for a "simultaneous
move code" to give to the ISP.

Has anybody any experience of this? Who did you call in BT to get this
code?

--
Graham

Graham wrote:
> I'm told it's possible to move an ADSL service from one location to another
> having a different phone number, but one has to ask BT for a "simultaneous
> move code" to give to the ISP.
>
> Has anybody any experience of this? Who did you call in BT to get this
> code?
>
> --
> Graham
>
>
>

Hi Graham,

BT Retail (150) should be able to give you this code. Word of warning
though, the process is not ideal and the success rate isn't great.
Should such an order fail, you are likely to be left without ADSL for a
longer period of time than if you opted for the standard cease/reprovide
process.

Kind Rgds,

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! -----

"PlusNet Support Team" <(E-Mail Removed)> wrote in message
news:452a76c5$0$8725$(E-Mail Removed)...
> Graham wrote:
>> I'm told it's possible to move an ADSL service from one location to
>> another
>> having a different phone number, but one has to ask BT for a
>> "simultaneous
>> move code" to give to the ISP.
>>
>> Has anybody any experience of this? Who did you call in BT to get this
>> code?
>>
>> --
>> Graham
>>
>>
>>
>
> Hi Graham,
>
> BT Retail (150) should be able to give you this code. Word of warning
> though, the process is not ideal and the success rate isn't great. Should
> such an order fail, you are likely to be left without ADSL for a longer
> period of time than if you opted for the standard cease/reprovide process.
>

Current position is that the code has been provided. ISP has tried it -
didn't work. BT admit: "yes it's not working at the moment".

Watch this space ....

--
Graham