Simple question about access network shared folder

Hi,

Our client came to our office with his win2k pro laptop, while logon on to
the laptop's domain account(using his cache domain account credential), they
try to access our domain shared folders with \\ipaddress\shared, however
receive error "there is currently no logon server available to service your
logon request" (instead of seeing the user id and password prompt).

This does not happen if he logon to his win2k pro using local account.

It is not possible to join client's win2k machine to our domain. Is there a
way to work around this, allowing him our network access while loggon on his
win2k domain account.


Thanks
Frank

create the same user name and password for the client on both local computer
and domain.

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"Frank" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi,
>
> Our client came to our office with his win2k pro laptop, while logon on to
> the laptop's domain account(using his cache domain account credential),
they
> try to access our domain shared folders with \\ipaddress\shared, however
> receive error "there is currently no logon server available to service
your
> logon request" (instead of seeing the user id and password prompt).
>
> This does not happen if he logon to his win2k pro using local account.
>
> It is not possible to join client's win2k machine to our domain. Is there
a
> way to work around this, allowing him our network access while loggon on
his
> win2k domain account.
>
>
> Thanks
> Frank
>
>