Hi
Your Wireless Router's wireless setting, and the laptop wireless setting
must match in order to work together.
You need to log to the Wireless Router through a wire connect computer,
check the settings, and set the laptop accordingly.
The content of the following links + the manual of your specific hardware
might help you to resolve the issue.
My New Wireless does not work -
http://www.ezlan.net/wireless.html
Wireless, Basic Configuration -
http://www.ezlan.net/Wireless_Config.html
Wireless Security -
http://www.ezlan.net/Wireless_Security.html
Jack (MVP-Networking).
"Cyndi Ortega" <(E-Mail Removed)> wrote in message
news:8768E890-5C7C-48D5-B847-(E-Mail Removed)...
> purchased new laptop and trying to connect for the first time to our
wireless
> router. laptops does notice the wireless router but then it ask me for a
> network key name?? WPA Key..
> Where would that info be?? Is the info on my pc in the control panel????
>
> Thank you
> Cyndi
> Texas