Sign in home page

My correct sign in page is http://www.yahoo.com. My ISP is
swbell.net and I was on the phone with their support for
45 minutes earlier today with the following problem and
they referred me to an 800 number for Microsoft.

When I open Microsoft Internet Explorer instead of taking
me to yahoo.com it opens a page called
http:/www.bigwebportal.com and the web page shows
HOTWEBSEARCH. Also a status bar now appears for
bigwebsearch and several items that I never added to
favorites appear. The added items in bigwebsearch toolbar
& favorites sites are: DATING; ENHANCE LIFE; GAMES; HOW TO
MAKE MONEY; SEARCH & SOFTWARE.

I need to remove bigwebportal and all of the associated
items under Toolbars & Favorites, since some items are
inappropriate. I don't want are need any of these sites
and definitely don't want my grand children accessing
them.

try to uninstall it from add/ remove program


>-----Original Message-----
>My correct sign in page is http://www.yahoo.com. My ISP
is
>swbell.net and I was on the phone with their support for
>45 minutes earlier today with the following problem and
>they referred me to an 800 number for Microsoft.
>
>When I open Microsoft Internet Explorer instead of
taking
>me to yahoo.com it opens a page called
>http:/www.bigwebportal.com and the web page shows
>HOTWEBSEARCH. Also a status bar now appears for
>bigwebsearch and several items that I never added to
>favorites appear. The added items in bigwebsearch
toolbar
>& favorites sites are: DATING; ENHANCE LIFE; GAMES; HOW
TO
>MAKE MONEY; SEARCH & SOFTWARE.
>
>I need to remove bigwebportal and all of the associated
>items under Toolbars & Favorites, since some items are
>inappropriate. I don't want are need any of these sites
>and definitely don't want my grand children accessing
>them.
>.
>

Sounds like this should be posted to the Internet Explorer newsgroup.

"Charlie" <(E-Mail Removed)> wrote in message
news:50cc01c473f8$4dbea580$(E-Mail Removed)...
> My correct sign in page is http://www.yahoo.com. My ISP is
> swbell.net and I was on the phone with their support for
> 45 minutes earlier today with the following problem and
> they referred me to an 800 number for Microsoft.
>
> When I open Microsoft Internet Explorer instead of taking
> me to yahoo.com it opens a page called
> http:/www.bigwebportal.com and the web page shows
> HOTWEBSEARCH. Also a status bar now appears for
> bigwebsearch and several items that I never added to
> favorites appear. The added items in bigwebsearch toolbar
> & favorites sites are: DATING; ENHANCE LIFE; GAMES; HOW TO
> MAKE MONEY; SEARCH & SOFTWARE.
>
> I need to remove bigwebportal and all of the associated
> items under Toolbars & Favorites, since some items are
> inappropriate. I don't want are need any of these sites
> and definitely don't want my grand children accessing
> them.

This is spyware/adware. This newsgroup is only for the Microsoft
Broadband networking hardware, NOT the Internet in general.

I'd recommend downloading both ad-aware from http://www.lavasoftusa.com
and Spybot Search & Destroy. You can find the second one on a google
search.

Once again this is an Internet explorer issue & it should have been
posted over there because that is where the people who know IE hang out.

You just got lucky that I answered and know something.

Charlie wrote:

> My correct sign in page is http://www.yahoo.com. My ISP is
> swbell.net and I was on the phone with their support for
> 45 minutes earlier today with the following problem and
> they referred me to an 800 number for Microsoft.
>
> When I open Microsoft Internet Explorer instead of taking
> me to yahoo.com it opens a page called
> http:/www.bigwebportal.com and the web page shows
> HOTWEBSEARCH. Also a status bar now appears for
> bigwebsearch and several items that I never added to
> favorites appear. The added items in bigwebsearch toolbar
> & favorites sites are: DATING; ENHANCE LIFE; GAMES; HOW TO
> MAKE MONEY; SEARCH & SOFTWARE.
>
> I need to remove bigwebportal and all of the associated
> items under Toolbars & Favorites, since some items are
> inappropriate. I don't want are need any of these sites
> and definitely don't want my grand children accessing
> them.

I am having the same problem as "charlie",but on 2 other computers in
our home. On mine, I have spyware. On the others I don't. I've read
some other posts but they are not helpful.
I hope someone replies to "CHARLIE" of 8/24/04 soon!!!
FYI- I went into Tools, INternet Options and changed home page. That
DID NOT work.
FYI -I went into Tools, INternet options - Security and put
bigwebportal on a restricted site. That DIDN't HELP either.

go here
http://www.aumha.org/a/quickfix.htm

follow all the steps

On 24 Aug 2004 18:31:14 -0700, (E-Mail Removed) (Leela) wrote:

>I am having the same problem as "charlie",but on 2 other computers in
>our home. On mine, I have spyware. On the others I don't. I've read
>some other posts but they are not helpful.
>I hope someone replies to "CHARLIE" of 8/24/04 soon!!!
>FYI- I went into Tools, INternet Options and changed home page. That
>DID NOT work.
>FYI -I went into Tools, INternet options - Security and put
>bigwebportal on a restricted site. That DIDN't HELP either.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)