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Side effects of Linux?

 
 
Digby
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      09-13-2007, 11:04 AM

PC World has denied a repair request on a physical case defect for an
Acer notebook only because it had Linux installed on it.

http://www.tgdaily.com/content/view/33819/118/
 
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Eeyore
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      09-13-2007, 11:40 AM


Digby wrote:

> PC World has denied a repair request on a physical case defect for an
> Acer notebook only because it had Linux installed on it.
>
> http://www.tgdaily.com/content/view/33819/118/


Bizarre.

Sounds like a case (boom-boom!) for Trading Standards.

Graham


 
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Eeyore
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      09-13-2007, 11:47 AM


Digby wrote:

> PC World has denied a repair request on a physical case defect for an
> Acer notebook only because it had Linux installed on it.
>
> http://www.tgdaily.com/content/view/33819/118/


And yet another reason not to touch PC World with a bargepole.

Graham


 
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Stephen Howard
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      09-13-2007, 12:00 PM
On Thu, 13 Sep 2007 12:04:29 +0100, Digby <a> wrote:

>
>PC World has denied a repair request on a physical case defect for an
>Acer notebook only because it had Linux installed on it.
>

Might have been where the owner thumped it in frustration at trying to
get a driver working

Regards,



--
Stephen Howard - Woodwind repairs & period restorations
www.shwoodwind.co.uk
Emails to: showard{whoisat}shwoodwind{dot}co{dot}uk
 
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ABC
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      09-13-2007, 12:39 PM

"Digby" <a> wrote in message
news:(E-Mail Removed)...
>
> PC World has denied a repair request on a physical case defect for an
> Acer notebook only because it had Linux installed on it.
>
> http://www.tgdaily.com/content/view/33819/118/


I hope that he sues PC World. Mind you, if they think the OS has anything to
do with hardware, then I dread to think what they try to sell in-store.


 
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Mike Roman
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      09-13-2007, 02:40 PM
"Digby" <a> wrote in message
news:(E-Mail Removed)...
>
> PC World has denied a repair request on a physical case defect for an
> Acer notebook only because it had Linux installed on it.
>
> http://www.tgdaily.com/content/view/33819/118/


I know it sounds "rediculous", but these things do happen.

I recently had a Chris de Burgh CD installed in my car stereo and it caused
my vehicle to crash into a tree. I told the investigating officer, but he
remained adamant that I was seventeen times over the limit and would have to
spend some time in jail.

Unbelieveable.


 
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Mike Roman
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      09-13-2007, 02:41 PM
"Eeyore" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Digby wrote:
>
>> PC World has denied a repair request on a physical case defect for an
>> Acer notebook only because it had Linux installed on it.
>>
>> http://www.tgdaily.com/content/view/33819/118/

>
> And yet another reason not to touch PC World with a bargepole.
>
> Graham


Would it be ok to hit them over their corporate heads with a barge pole?
With nails through it?


 
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JW
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      09-13-2007, 04:24 PM
ABC wrote:
> "Digby" <a> wrote in message
> news:(E-Mail Removed)...
>> PC World has denied a repair request on a physical case defect for an
>> Acer notebook only because it had Linux installed on it.
>>
>> http://www.tgdaily.com/content/view/33819/118/

>
> I hope that he sues PC World. Mind you, if they think the OS has anything to
> do with hardware, then I dread to think what they try to sell in-store.
>
>


Perhaps they reasoned they wouldn't be able to test the
machine. They may have to complete standard hardware
diagnostics before they can sign off on a repair. The owner
could have refused to accept the repair if Linux
subsequently failed to boot.
 
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Maurice Batey
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      09-13-2007, 05:14 PM
On Thu, 13 Sep 2007 12:04:29 +0100, Digby wrote:

> PC World has denied a repair request on a physical case defect for an
> Acer notebook only because it had Linux installed on it.


He should threaten to sue through the Small Claims Court.

They would not want to face ridicule in the SCC on this case.
(Need to get past the local PCW branch manager and up to HQ.)

--
Maurice
(Remove 'removethis.' to reply by email)

 
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Bob Eager
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      09-13-2007, 05:30 PM
On Thu, 13 Sep 2007 16:24:46 UTC, JW <(E-Mail Removed)> wrote:

> ABC wrote:
> > "Digby" <a> wrote in message
> > news:(E-Mail Removed)...
> >> PC World has denied a repair request on a physical case defect for an
> >> Acer notebook only because it had Linux installed on it.
> >>
> >> http://www.tgdaily.com/content/view/33819/118/

> >
> > I hope that he sues PC World. Mind you, if they think the OS has anything to
> > do with hardware, then I dread to think what they try to sell in-store.

>
> Perhaps they reasoned they wouldn't be able to test the
> machine. They may have to complete standard hardware
> diagnostics before they can sign off on a repair. The owner
> could have refused to accept the repair if Linux
> subsequently failed to boot.


There's nothing wrong with hardware diagnostics on a bootable CD. That's
what IBM provide with the machines I have here. The diagnostics actually
run under PC-DOS.

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]
 
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