Assume the printer connects to your desktop, can she ping your computer by
IP? If yes, can she ping it by name? If not, check firewall settings.
--
Bob Lin, Microsoft-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Sanford Aranoff" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> XP SP3, desktop connected to a printer and the Internet via
> a router with a cable. Everything is fine.
>
> My wife has a laptop. Gets Internet wireless fine.
>
> I set up a network for the printer, and she was able to
> print from her computer. My computer is on, and she is
> wireless. Everything is fine.
>
> Suddenly she cannot print, although I can. She thinks that
> she plugged her computer into the router with the cable and
> this may have caused the problem. This does not seem logical
> to me.
>
> I am trying to reset things, but am not sure what to do. In
> my Printers and Faxes I have two printers: hp deskjet 940c
> and hp deskjet 940c Color. Properties: Share this printer.
> Each has a different shared name. Port LPT1, Printer Port. I
> understand this is all I have to do. Is there anything else?
>
> In the laptop Printers and Faxes the printer hp deskjet
> 940c. Printer properties cannot be displayed. What do we
> have to do with the laptop? Delete printer and add printer?
> If so, what parameters do we have to add?
>
> Thanks.