Setup Wizard won't run

Has anybody ever contacted Product Support Services to
replace a defective wireless-G setup CD?

My wireless base station (MN-700) refuses to install on my
HP Pavilion desktop computer. Everytime I start (either
manually or autostart) the Setup Wizard or Configuration
wizard, nothing happens.

According to MS support, I should: "Verify that your
computer conforms to the minimum system requirements." Yep.

"Make sure that you have enough free hard disk space." Yep.

"Verify that your CD drive is functioning correctly." Yep.

"If the other CD works correctly, you may have a bad CD."

So according to them, I got a bad CD that MS will replace
(if I ever find out how to contact Product Support
Services at MS).

Any other solutions?

Hi,
Take a look at this MS Knowledge Base Article:

Microsoft Broadband Networking Setup Wizard does not start
http://support.microsoft.com/default...b;en-us;833768


--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"David Kries" <(E-Mail Removed)> wrote in message
news:855c01c4320f$d77ba780$(E-Mail Removed)...
> Has anybody ever contacted Product Support Services to
> replace a defective wireless-G setup CD?
>
> My wireless base station (MN-700) refuses to install on my
> HP Pavilion desktop computer. Everytime I start (either
> manually or autostart) the Setup Wizard or Configuration
> wizard, nothing happens.
>
> According to MS support, I should: "Verify that your
> computer conforms to the minimum system requirements." Yep.
>
> "Make sure that you have enough free hard disk space." Yep.
>
> "Verify that your CD drive is functioning correctly." Yep.
>
> "If the other CD works correctly, you may have a bad CD."
>
> So according to them, I got a bad CD that MS will replace
> (if I ever find out how to contact Product Support
> Services at MS).
>
> Any other solutions?

Did you try to set it up through your browser instead? I did when I
couldn't use the cd.


On Tue, 4 May 2004 12:41:49 -0700, "David Kries"
<(E-Mail Removed)> wrote:

>Has anybody ever contacted Product Support Services to
>replace a defective wireless-G setup CD?
>
>My wireless base station (MN-700) refuses to install on my
>HP Pavilion desktop computer. Everytime I start (either
>manually or autostart) the Setup Wizard or Configuration
>wizard, nothing happens.
>
>According to MS support, I should: "Verify that your
>computer conforms to the minimum system requirements." Yep.
>
>"Make sure that you have enough free hard disk space." Yep.
>
>"Verify that your CD drive is functioning correctly." Yep.
>
>"If the other CD works correctly, you may have a bad CD."
>
>So according to them, I got a bad CD that MS will replace
>(if I ever find out how to contact Product Support
>Services at MS).
>
>Any other solutions?

I'll give the manual configuration a shot.

Muchas gracias.

DK

>-----Original Message-----
>
>Did you try to set it up through your browser instead? I
did when I
>couldn't use the cd.
>
>
>On Tue, 4 May 2004 12:41:49 -0700, "David Kries"
><(E-Mail Removed)> wrote:
>
>>Has anybody ever contacted Product Support Services to
>>replace a defective wireless-G setup CD?
>>
>>My wireless base station (MN-700) refuses to install on
my
>>HP Pavilion desktop computer. Everytime I start (either
>>manually or autostart) the Setup Wizard or Configuration
>>wizard, nothing happens.
>>
>>According to MS support, I should: "Verify that your
>>computer conforms to the minimum system requirements."
Yep.
>>
>>"Make sure that you have enough free hard disk space."
Yep.
>>
>>"Verify that your CD drive is functioning correctly."
Yep.
>>
>>"If the other CD works correctly, you may have a bad CD."
>>
>>So according to them, I got a bad CD that MS will
replace
>>(if I ever find out how to contact Product Support
>>Services at MS).
>>
>>Any other solutions?
>
>.
>

Thanks for the link but I had looked at this one already.
It doesn't apply to me: I have Windows ME with no
workgroup name assigned.

It looks like I'll be attempting the manual setup this
weekend...

Thanks, DK

>-----Original Message-----
>Hi,
>Take a look at this MS Knowledge Base Article:
>
>Microsoft Broadband Networking Setup Wizard does not start
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;833768
>
>
>--
>Gary Tsang
>Microsoft MVP - Windows XP Shell/User
>http://www.microsoft.com/mvp
>
>
>"David Kries" <(E-Mail Removed)> wrote
in message
>news:855c01c4320f$d77ba780$(E-Mail Removed)...
>> Has anybody ever contacted Product Support Services to
>> replace a defective wireless-G setup CD?
>>
>> My wireless base station (MN-700) refuses to install on
my
>> HP Pavilion desktop computer. Everytime I start (either
>> manually or autostart) the Setup Wizard or Configuration
>> wizard, nothing happens.
>>
>> According to MS support, I should: "Verify that your
>> computer conforms to the minimum system requirements."
Yep.
>>
>> "Make sure that you have enough free hard disk space."
Yep.
>>
>> "Verify that your CD drive is functioning correctly."
Yep.
>>
>> "If the other CD works correctly, you may have a bad
CD."
>>
>> So according to them, I got a bad CD that MS will
replace
>> (if I ever find out how to contact Product Support
>> Services at MS).
>>
>> Any other solutions?
>
>
>.
>

Thanks much.

Once I finally find my workgroup name, it turned out to
have an illegal character in it.

After I removed it, the setup wizard worked.


>-----Original Message-----
>Hi,
>Take a look at this MS Knowledge Base Article:
>
>Microsoft Broadband Networking Setup Wizard does not start
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;833768
>
>
>--
>Gary Tsang
>Microsoft MVP - Windows XP Shell/User
>http://www.microsoft.com/mvp
>
>
>"David Kries" <(E-Mail Removed)> wrote
in message
>news:855c01c4320f$d77ba780$(E-Mail Removed)...
>> Has anybody ever contacted Product Support Services to
>> replace a defective wireless-G setup CD?
>>
>> My wireless base station (MN-700) refuses to install on
my
>> HP Pavilion desktop computer. Everytime I start (either
>> manually or autostart) the Setup Wizard or Configuration
>> wizard, nothing happens.
>>
>> According to MS support, I should: "Verify that your
>> computer conforms to the minimum system requirements."
Yep.
>>
>> "Make sure that you have enough free hard disk space."
Yep.
>>
>> "Verify that your CD drive is functioning correctly."
Yep.
>>
>> "If the other CD works correctly, you may have a bad
CD."
>>
>> So according to them, I got a bad CD that MS will
replace
>> (if I ever find out how to contact Product Support
>> Services at MS).
>>
>> Any other solutions?
>
>
>.
>