I would upgrade the firmware first. this link may help,
VPN error code Receiving VPN error 619 while connecting to a VPN via SBC .... VPN Error 628 - The port is disconnected · VPN Error 629 - The port was disconnected by the ...
www.chicagotech.net/vpnerrors.htm
hardware vpn Most hardware VPN issues can be fixed by upgrading/re-install the firmware. 2. Most hardware routers provide log for troubleshooting. 3. To setup IPSec VPN, ...
www.chicagotech.net/hardwarevpn.htm
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Diane" <(E-Mail Removed)> wrote in message news:854FEC27-3559-4B07-8D12-(E-Mail Removed)...
After reading through messages, I believe these are the steps I am missing -
how/where can I perform these steps?
Set all the workstations and the server itself to use this server as their
preferred (preferably only) DNS server.
Set the DNS server to forward to a public DNS (such as your ISP).