RRAS - Dialin

Morning peeps,

I have a very strange problem. Out of 150+ user only one cannot get dialed
in (via modem). It connects and when it trys to verify her credentials it
fails with unknow username or password. I have verfied that she is using the
correct username and password by getting her to dial an ISP and then connect
via a VPN connection to the Head Office. I have checked her user account
dial in properties and that is fine and as far as I can see there isn't a
RRAS policy which would stop her. Please advise peeps.

Thanks,

David

I hate to say this but 9 out of 10 times when a user has this problem
they are typing something in incorrectly. Have you tested the persons
account from a pc yourself? If you have and it works then it is
definatley something the other person is doing.. cap locks or something
of that nature...

No they are typing in everything correctly. Like I said they can connect to
an isp's dialup and then use a VPN PPTP connection to get it, this uses the
same credentials as the Direct Dial Up Network conenction. I did initially
think the same thing.


<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com...
>I hate to say this but 9 out of 10 times when a user has this problem
> they are typing something in incorrectly. Have you tested the persons
> account from a pc yourself? If you have and it works then it is
> definatley something the other person is doing.. cap locks or something
> of that nature...
>