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Routing and Remote Access stops responding

 
 
Shorty
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      04-04-2007, 12:30 AM
We have a Windows 2003 VPN server which is also a Terminal server as well. At
least once per week we can not connect to the VPN and the only fix seems to
be to restart the Routing and Remote Access service. I have switched all
logging on that I can find under the Routing and Remote Access MMC, but there
are no errors either in the logfile or in the Event viewer for the Remote
Access filter.
The rest of the time the service runs ok and we can access all resources
correctly.
We recently installed Win 2003 SP2 but this behaviour has carried on
happening.
Does anyone know how I can debug this further or fix thi sissue?
Thanks

 
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Aanand Ramachandran
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      05-21-2007, 08:35 AM
Hi Shorty
Saw this post just now. Are you still experiencing this problem? Can
you send us the following logs when it occurs

Execute the following from the command prompt

- netsh ras set tr * en <this enables logging>
- reproduce the issue
- netsh ras set tr * di <this disables logging>

This will generate logs in the %WINDIR%\tracing directory. Please zip the
log files and send them to me at (E-Mail Removed). Please generate logs
on both the client and server machines using the above procedure.

Also please let me know what kind of error u see on the client when you
setup the connection. Are you using a Windows client?

thanks
Aanand


"Shorty" <(E-Mail Removed)> wrote in message
news:C5D1BE07-948A-46EB-AC71-(E-Mail Removed)...
> We have a Windows 2003 VPN server which is also a Terminal server as well.
> At
> least once per week we can not connect to the VPN and the only fix seems
> to
> be to restart the Routing and Remote Access service. I have switched all
> logging on that I can find under the Routing and Remote Access MMC, but
> there
> are no errors either in the logfile or in the Event viewer for the Remote
> Access filter.
> The rest of the time the service runs ok and we can access all resources
> correctly.
> We recently installed Win 2003 SP2 but this behaviour has carried on
> happening.
> Does anyone know how I can debug this further or fix thi sissue?
> Thanks
>


 
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