Router

Hi all I posted here last week about not being able to connect to the
router config pages. I was advised to connect my box with cable which I
have done and still no joy.

I am running 2 XPHomeSP2 + WinME on my network and all can connect and do
the usual thing plus I have sharing between the 2 XP's no problems there
but when trying to connect to the router configuration pages to set up
security it can't connect.

When the cable was installed the wireless card was taken out from my
machine and it's running from an internal NIC the other machines are
connecting through wireless.

I run ZAPro and the network is in the trusted zone and after my tech guy
couldn't get it to work it was suggested that I switch off the router
overnight and see what happens, I usually switch off all computers
overnight but leave the router switched on.

Well next morning I could connect get to the pages OK and I thought
everything was OK but this morning when switching the computers on, I left
the router on overnight, I can no longer connect to the config pages
everything else is running though.

They are offering to swap the router for another one but I wondered if
there was anything else I could try before that happens or do you think I
will have to always switch the router off at night.
Joan

Inline.


DanR wrote:
>
> When you connected directly could you see the Internet?

There has never been any problem surfing with any of the machines from the
beginning.

> When trying to browse to the router config page do you get to the
> sign on page?
>
No it will not bring the pages in at all, nothing happens.

>
> Were you EVER able to connect to the router config page? If so did
> you set up any security measures at that time? Did you at least
> change your password?

At first I was able to connect while all three were connecting through
wireless set up security but was then unable to log onto the router.

>
> "Cable was installed". Do you mean when you first subscribed to cable
> broadband?
>
No I mean when I connected my computer directly to the router with an
Ethernet cable.

>
> Are you saying you could get to the router config page OK that next
> morning? If so did you make any changes at that time. Like password
> change etc.?
>
No I made no changes until I knew the network was running OK and I could
log on to the router, which I could.

>
> Did you try a hard reset of the router. Read the documentation on how
> to perform a hard reset. That in theory should take you back to the
> way the router was when brand new. You then start over with the
> setup. And the first thing you do is change the password and click
> SAVE.

I did a hard reset when the problem first started before having my box
wired to the router, that worked for then but then lost it so had the
Ethernet cable fitted.

> What is your neighborhood like? Are you in a subdivision or an
> apartment building? You could possibly have someone using your
> broadband and making changes to your config page so you can not log
> on yourself. On some routers the IP address can be changed and you

My neighborhood is a very quiet rural village and my nearest neighbors who
are elderly and have computers are on dial up and this area has only just
been enabled for broadband.

Joan

Inline.

DanR wrote:
>I will ask for a few more clarifications but don't have any immediate
> ideas except to recommend that you start completely over again with a
> router hard reset.
>
This is something I will probably do later while I have the house to
myself. <g>

>
> You say nothing happens. Do you mean that literally? Do you get a
> page not found error of some kind? Are you absolutely sure you are
> typing the address correctly. Like http://192.168.1.1/
>
>
Yes nothing happens, no errors and I stop it before having to wait for
ages, because it would normally be instant and I am putting the address in
correctly
>
> Clear this up. Did you say "at first I was able to connect while all
> three were connecting through wireless". (end of sentence) Then did
> you say that you "set up security but was then unable to log onto
> router." So, are you saying that once you setup security you could no
> longer log onto the router?

That's correct.

>
> By leaving your router turned OFF overnight are you consistently able
> to connect to the router setup page the next day?

I haven't tried it again yet, only did it that once.

Joan

DanR wrote:
On your WinME machine look at the wireless utility
> program and note what the "default gateway" address is.
> By the way Joan... what browser are you using? What is the make and
> model of your router? I'm assuming that you have tried to access the
> router setup page from ALL your computers and it fails on all of
> them. Correct?

All the machines have the correct gateway set and you are correct that the
setup page cannot be accessed from any of the computers.
I have an Addon ADSL Wireless Router - 4 Port. My browser is the Maxthon
running on IE.

>
> So you DID set up some security measures. I'm thinking then that this
> is where the problem is. Which "security" settings did you change?
> Did you attempt to turn on encryption?

The security was set up at first and that is when the problems started so
security was taken off all machines and the router set to default and
still problems.

>
> If you start over by resetting the router... take things slowly. You
> say you're in a safe environment so don't change anything in the
> router setup at first. Just make sure you can log into that page...
> browse the internet and turn everything off and back on and still log
> into the router setup page. Set up your security one item at a time.
> First change your password. Make sure things continue to work. Then
> change your SSID. Make sure things continue to work. If you want to
> use encryption... do that last.
> And it is a good that one of your computers is hard wired to the
> router. If you do any firmware updates you want to use the wired
> computer to xfer the new firmware to the router or modem.
> If you ever have ISP issues often their tech support will insist that
> you are connected via wire directly to their modem.
> Good luck.

I shall be trying different things over the weekend I'm in constant touch
with the guys who set up my wireless system and if no joy over the weekend
they are going to swap routers for me.
I'll come back here and let you all know when everything is sorted out.
Thanks for your help.
Joan