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Router setup - HGxx for BT Broadband

 
 
Rory
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      01-03-2006, 09:27 PM
Got bounced into installing a router for my Father-in-Law over
Christmas.
Stumbling through the set up wizard (Netgear DG834) I entered his
(E-Mail Removed) and eventally it connected and worked, but took
ages to find each internet page. I put it down to the local exchange
being busy and got back to celebrating Christmas.
I got home and realised that on my connection there's a HGxx number.
So went back to FIL's house today (internet access seemed OK today
before I changed anything) and checked his ADSL modem connect login and
it's simply (E-Mail Removed). I also now realise that the router
will work with anything before @ and doesn't need a password. I reset
these and it all works fine now.

My question is: Is the HGxx optional on the 'service' login, or should
he be using that, even though the service works fine without it?

 
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Spin Dryer
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      01-03-2006, 10:14 PM
On 3 Jan 2006 14:27:32 -0800, [Rory] said :-

>Got bounced into installing a router for my Father-in-Law over
>Christmas.
>Stumbling through the set up wizard (Netgear DG834) I entered his
>(E-Mail Removed) and eventally it connected and worked, but took
>ages to find each internet page. I put it down to the local exchange
>being busy and got back to celebrating Christmas.
>I got home and realised that on my connection there's a HGxx number.
>So went back to FIL's house today (internet access seemed OK today
>before I changed anything) and checked his ADSL modem connect login and
>it's simply (E-Mail Removed). I also now realise that the router
>will work with anything before @ and doesn't need a password. I reset
>these and it all works fine now.
>
>My question is: Is the HGxx optional on the 'service' login,


It is optional.

> or should
>he be using that, even though the service works fine without it?


No need, since it works without.


You may like to set up your news reader to point at
news.btinternet.com and ask in the relevant BT support newsgroup
 
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kraftee
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      01-04-2006, 06:47 AM
Rory wrote:
> Got bounced into installing a router for my Father-in-Law over
> Christmas.
> Stumbling through the set up wizard (Netgear DG834) I entered his
> (E-Mail Removed) and eventally it connected and worked, but took
> ages to find each internet page. I put it down to the local
> exchange being busy and got back to celebrating Christmas.
> I got home and realised that on my connection there's a HGxx number.
> So went back to FIL's house today (internet access seemed OK today
> before I changed anything) and checked his ADSL modem connect login
> and it's simply (E-Mail Removed). I also now realise that the
> router will work with anything before @ and doesn't need a
> password. I reset these and it all works fine now.
>
> My question is: Is the HGxx optional on the 'service' login, or
> should he be using that, even though the service works fine without
> it?


BT Broadband doesn't use H(ome) G(ateway)s as such so it's not
included in the DSL login, as for passwords that would depend on which
flavour of BT Broadband he has subscribed to..


 
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Steve Pearce
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      01-04-2006, 09:27 AM
On Wed, 4 Jan 2006 07:47:48 -0000, "kraftee"
<(E-Mail Removed)> wrote:
>
>BT Broadband doesn't use H(ome) G(ateway)s as such so it's not
>included in the DSL login, as for passwords that would depend on which
>flavour of BT Broadband he has subscribed to..
>


BT (Business) Broadband still uses the "HG" nomenclature AFAIK.
 
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kraftee
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      01-04-2006, 03:21 PM
Steve Pearce wrote:
> On Wed, 4 Jan 2006 07:47:48 -0000, "kraftee"
> <(E-Mail Removed)> wrote:
>>
>> BT Broadband doesn't use H(ome) G(ateway)s as such so it's not
>> included in the DSL login, as for passwords that would depend on
>> which flavour of BT Broadband he has subscribed to..
>>

>
> BT (Business) Broadband still uses the "HG" nomenclature AFAIK.


Different kettle of fish, different services, different service levels
etc...


 
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Rory
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      01-04-2006, 04:38 PM
Seems the HGxx isn't used (or at least, is ignored) now - I changed my
own router today from nameAThgxx.btinternet.com to
anythingATbtbroadband.com (and took out the password) and it works fine.

 
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