Got bounced into installing a router for my Father-in-Law over
Christmas.
Stumbling through the set up wizard (Netgear DG834) I entered his
(E-Mail Removed) and eventally it connected and worked, but took
ages to find each internet page. I put it down to the local exchange
being busy and got back to celebrating Christmas.
I got home and realised that on my connection there's a HGxx number.
So went back to FIL's house today (internet access seemed OK today
before I changed anything) and checked his ADSL modem connect login and
it's simply
(E-Mail Removed). I also now realise that the router
will work with anything before @ and doesn't need a password. I reset
these and it all works fine now.
My question is: Is the HGxx optional on the 'service' login, or should
he be using that, even though the service works fine without it?