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router or desktop problem?

 
 
Soenda
Guest
Posts: n/a

 
      03-28-2005, 12:47 AM
I have an internet connection problem, and must tell you that I know
very little about this technology. In other words, anyone kind enough
to help me out, please keep it simple.

Setup:
DSL connection.
Router: D-Link DI-713P
Desktop and the laptops all run Windows XP.
The laptops have DWL-650+ wireless cards. There is no problem with
them.
The problem is with the desktop Dell Dimension 4700. It is connected
directly to the router.

The Windows device manager shows under network adapters: Intel Pro
/100 network connection. It tells me that it is working correctly.

This is the problem:
Everything worked fine for months. Then, I noticed there was no
internet connection after I booted the machine. After a while, there
would be an intermittent and very slow connection. Now, there is
nothing.
When I ping 192.168.0.1 I get the message that the host is
unreachable.

When I do an ipconfig /release, there is nothing in the
connection-specific DNS field. The IP address and subnet mask are both
blank.

When I do ipconfig /renew I get the message that an error occurred
while renewing local interface connection: unable to contact your DHCP
server.

Ipconfig /all shows:
node type: unknown
IP routing enabled: no
WINS proxy enabled: no
Connection-specific DNS suffix: blank
Description: Intel Pro /100 VE Network Connection
Physical address: 00-11-11-9E-7B-06
Dhcp enabled: yes
Autoconfiguration enabled: yes
Autoconfiguration IP address: 169.254.70.245
Subnet mask: 255.255.0.0
Default gateway: blank

Questions:
Is there a way I can tell if the problem is with the router or the
integrated network card?
If there is a problem with the router, is there anything I can do
short of replacing it?
If not, can you recommend a DSL router that is compatible with the
DWL-650+ wireless cards?

Let me know if you need any other info.
Thank you anyone who can help me with this.

 
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BruceM
Guest
Posts: n/a

 
      03-28-2005, 04:19 AM
I assume it is similar to Linksys?
What do you get with 192.168.1.1 ?
To me it looks like it has been reset or something?
The first thing you need to do is to connect either a laptop or the desktop
directly to the router & go through the setup on that first. If you can't
get into the setup page then you must have a problem with either the Cat5
cable or the network card. (or it's driver).


"Soenda" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I have an internet connection problem, and must tell you that I know
> very little about this technology. In other words, anyone kind enough
> to help me out, please keep it simple.
>
> Setup:
> DSL connection.
> Router: D-Link DI-713P
> Desktop and the laptops all run Windows XP.
> The laptops have DWL-650+ wireless cards. There is no problem with
> them.
> The problem is with the desktop Dell Dimension 4700. It is connected
> directly to the router.
>
> The Windows device manager shows under network adapters: Intel Pro
> /100 network connection. It tells me that it is working correctly.
>
> This is the problem:
> Everything worked fine for months. Then, I noticed there was no
> internet connection after I booted the machine. After a while, there
> would be an intermittent and very slow connection. Now, there is
> nothing.
> When I ping 192.168.0.1 I get the message that the host is
> unreachable.
>
> When I do an ipconfig /release, there is nothing in the
> connection-specific DNS field. The IP address and subnet mask are both
> blank.
>
> When I do ipconfig /renew I get the message that an error occurred
> while renewing local interface connection: unable to contact your DHCP
> server.
>
> Ipconfig /all shows:
> node type: unknown
> IP routing enabled: no
> WINS proxy enabled: no
> Connection-specific DNS suffix: blank
> Description: Intel Pro /100 VE Network Connection
> Physical address: 00-11-11-9E-7B-06
> Dhcp enabled: yes
> Autoconfiguration enabled: yes
> Autoconfiguration IP address: 169.254.70.245
> Subnet mask: 255.255.0.0
> Default gateway: blank
>
> Questions:
> Is there a way I can tell if the problem is with the router or the
> integrated network card?
> If there is a problem with the router, is there anything I can do
> short of replacing it?
> If not, can you recommend a DSL router that is compatible with the
> DWL-650+ wireless cards?
>
> Let me know if you need any other info.
> Thank you anyone who can help me with this.
>



 
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DLink Guru
Guest
Posts: n/a

 
      03-28-2005, 04:29 AM
When you double click on your wireless conection in the system tray and goto
the support tab, what is the addres of your default gateway?


Robert...

"Soenda" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have an internet connection problem, and must tell you that I know
> very little about this technology. In other words, anyone kind enough
> to help me out, please keep it simple.
>
> Setup:
> DSL connection.
> Router: D-Link DI-713P
> Desktop and the laptops all run Windows XP.
> The laptops have DWL-650+ wireless cards. There is no problem with
> them.
> The problem is with the desktop Dell Dimension 4700. It is connected
> directly to the router.
>
> The Windows device manager shows under network adapters: Intel Pro
> /100 network connection. It tells me that it is working correctly.
>
> This is the problem:
> Everything worked fine for months. Then, I noticed there was no
> internet connection after I booted the machine. After a while, there
> would be an intermittent and very slow connection. Now, there is
> nothing.
> When I ping 192.168.0.1 I get the message that the host is
> unreachable.
>
> When I do an ipconfig /release, there is nothing in the
> connection-specific DNS field. The IP address and subnet mask are both
> blank.
>
> When I do ipconfig /renew I get the message that an error occurred
> while renewing local interface connection: unable to contact your DHCP
> server.
>
> Ipconfig /all shows:
> node type: unknown
> IP routing enabled: no
> WINS proxy enabled: no
> Connection-specific DNS suffix: blank
> Description: Intel Pro /100 VE Network Connection
> Physical address: 00-11-11-9E-7B-06
> Dhcp enabled: yes
> Autoconfiguration enabled: yes
> Autoconfiguration IP address: 169.254.70.245
> Subnet mask: 255.255.0.0
> Default gateway: blank
>
> Questions:
> Is there a way I can tell if the problem is with the router or the
> integrated network card?
> If there is a problem with the router, is there anything I can do
> short of replacing it?
> If not, can you recommend a DSL router that is compatible with the
> DWL-650+ wireless cards?
>
> Let me know if you need any other info.
> Thank you anyone who can help me with this.
>



 
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Soenda
Guest
Posts: n/a

 
      03-28-2005, 04:41 AM
Robert,

It shows 192.168.0.1

On Mon, 28 Mar 2005 04:29:13 GMT, "DLink Guru"
<(E-Mail Removed)> wrote:

>When you double click on your wireless conection in the system tray and goto
>the support tab, what is the addres of your default gateway?
>
>
>Robert...
>
>"Soenda" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>>I have an internet connection problem, and must tell you that I know
>> very little about this technology. In other words, anyone kind enough
>> to help me out, please keep it simple.
>>
>> Setup:
>> DSL connection.
>> Router: D-Link DI-713P
>> Desktop and the laptops all run Windows XP.
>> The laptops have DWL-650+ wireless cards. There is no problem with
>> them.
>> The problem is with the desktop Dell Dimension 4700. It is connected
>> directly to the router.
>>
>> The Windows device manager shows under network adapters: Intel Pro
>> /100 network connection. It tells me that it is working correctly.
>>
>> This is the problem:
>> Everything worked fine for months. Then, I noticed there was no
>> internet connection after I booted the machine. After a while, there
>> would be an intermittent and very slow connection. Now, there is
>> nothing.
>> When I ping 192.168.0.1 I get the message that the host is
>> unreachable.
>>
>> When I do an ipconfig /release, there is nothing in the
>> connection-specific DNS field. The IP address and subnet mask are both
>> blank.
>>
>> When I do ipconfig /renew I get the message that an error occurred
>> while renewing local interface connection: unable to contact your DHCP
>> server.
>>
>> Ipconfig /all shows:
>> node type: unknown
>> IP routing enabled: no
>> WINS proxy enabled: no
>> Connection-specific DNS suffix: blank
>> Description: Intel Pro /100 VE Network Connection
>> Physical address: 00-11-11-9E-7B-06
>> Dhcp enabled: yes
>> Autoconfiguration enabled: yes
>> Autoconfiguration IP address: 169.254.70.245
>> Subnet mask: 255.255.0.0
>> Default gateway: blank
>>
>> Questions:
>> Is there a way I can tell if the problem is with the router or the
>> integrated network card?
>> If there is a problem with the router, is there anything I can do
>> short of replacing it?
>> If not, can you recommend a DSL router that is compatible with the
>> DWL-650+ wireless cards?
>>
>> Let me know if you need any other info.
>> Thank you anyone who can help me with this.
>>

>


 
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Soenda
Guest
Posts: n/a

 
      03-28-2005, 04:44 AM
192.168.1.1 gets me the same result: unreachable.

I cannot get to the setup page on my desktop.
I can only do it on my laptop that has the wireless card.

On Mon, 28 Mar 2005 13:49:21 +0930, "BruceM" <bruce@@hotmail.com>
wrote:

>I assume it is similar to Linksys?
>What do you get with 192.168.1.1 ?
>To me it looks like it has been reset or something?
>The first thing you need to do is to connect either a laptop or the desktop
>directly to the router & go through the setup on that first. If you can't
>get into the setup page then you must have a problem with either the Cat5
>cable or the network card. (or it's driver).
>
>
>"Soenda" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed).. .
>> I have an internet connection problem, and must tell you that I know
>> very little about this technology. In other words, anyone kind enough
>> to help me out, please keep it simple.
>>
>> Setup:
>> DSL connection.
>> Router: D-Link DI-713P
>> Desktop and the laptops all run Windows XP.
>> The laptops have DWL-650+ wireless cards. There is no problem with
>> them.
>> The problem is with the desktop Dell Dimension 4700. It is connected
>> directly to the router.
>>
>> The Windows device manager shows under network adapters: Intel Pro
>> /100 network connection. It tells me that it is working correctly.
>>
>> This is the problem:
>> Everything worked fine for months. Then, I noticed there was no
>> internet connection after I booted the machine. After a while, there
>> would be an intermittent and very slow connection. Now, there is
>> nothing.
>> When I ping 192.168.0.1 I get the message that the host is
>> unreachable.
>>
>> When I do an ipconfig /release, there is nothing in the
>> connection-specific DNS field. The IP address and subnet mask are both
>> blank.
>>
>> When I do ipconfig /renew I get the message that an error occurred
>> while renewing local interface connection: unable to contact your DHCP
>> server.
>>
>> Ipconfig /all shows:
>> node type: unknown
>> IP routing enabled: no
>> WINS proxy enabled: no
>> Connection-specific DNS suffix: blank
>> Description: Intel Pro /100 VE Network Connection
>> Physical address: 00-11-11-9E-7B-06
>> Dhcp enabled: yes
>> Autoconfiguration enabled: yes
>> Autoconfiguration IP address: 169.254.70.245
>> Subnet mask: 255.255.0.0
>> Default gateway: blank
>>
>> Questions:
>> Is there a way I can tell if the problem is with the router or the
>> integrated network card?
>> If there is a problem with the router, is there anything I can do
>> short of replacing it?
>> If not, can you recommend a DSL router that is compatible with the
>> DWL-650+ wireless cards?
>>
>> Let me know if you need any other info.
>> Thank you anyone who can help me with this.
>>

>


 
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DLink Guru
Guest
Posts: n/a

 
      03-28-2005, 05:22 AM
Looking over your origional post it shows when you did a ipconfig /all that
you have a ip address of 169.254.70.245 and a subnet of 255.255.0.0... This
is not being given by your router. Manuall change your ip address to
something like 192.168.0.100 with a subnet of 255.255.255.0 and tell me if
that gets your connection back.

Robert....

"Soenda" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Robert,
>
> It shows 192.168.0.1
>
> On Mon, 28 Mar 2005 04:29:13 GMT, "DLink Guru"
> <(E-Mail Removed)> wrote:
>
>>When you double click on your wireless conection in the system tray and
>>goto
>>the support tab, what is the addres of your default gateway?
>>
>>
>>Robert...
>>
>>"Soenda" <(E-Mail Removed)> wrote in message
>>news:(E-Mail Removed). ..
>>>I have an internet connection problem, and must tell you that I know
>>> very little about this technology. In other words, anyone kind enough
>>> to help me out, please keep it simple.
>>>
>>> Setup:
>>> DSL connection.
>>> Router: D-Link DI-713P
>>> Desktop and the laptops all run Windows XP.
>>> The laptops have DWL-650+ wireless cards. There is no problem with
>>> them.
>>> The problem is with the desktop Dell Dimension 4700. It is connected
>>> directly to the router.
>>>
>>> The Windows device manager shows under network adapters: Intel Pro
>>> /100 network connection. It tells me that it is working correctly.
>>>
>>> This is the problem:
>>> Everything worked fine for months. Then, I noticed there was no
>>> internet connection after I booted the machine. After a while, there
>>> would be an intermittent and very slow connection. Now, there is
>>> nothing.
>>> When I ping 192.168.0.1 I get the message that the host is
>>> unreachable.
>>>
>>> When I do an ipconfig /release, there is nothing in the
>>> connection-specific DNS field. The IP address and subnet mask are both
>>> blank.
>>>
>>> When I do ipconfig /renew I get the message that an error occurred
>>> while renewing local interface connection: unable to contact your DHCP
>>> server.
>>>
>>> Ipconfig /all shows:
>>> node type: unknown
>>> IP routing enabled: no
>>> WINS proxy enabled: no
>>> Connection-specific DNS suffix: blank
>>> Description: Intel Pro /100 VE Network Connection
>>> Physical address: 00-11-11-9E-7B-06
>>> Dhcp enabled: yes
>>> Autoconfiguration enabled: yes
>>> Autoconfiguration IP address: 169.254.70.245
>>> Subnet mask: 255.255.0.0
>>> Default gateway: blank
>>>
>>> Questions:
>>> Is there a way I can tell if the problem is with the router or the
>>> integrated network card?
>>> If there is a problem with the router, is there anything I can do
>>> short of replacing it?
>>> If not, can you recommend a DSL router that is compatible with the
>>> DWL-650+ wireless cards?
>>>
>>> Let me know if you need any other info.
>>> Thank you anyone who can help me with this.
>>>

>>

>



 
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Neill Massello
Guest
Posts: n/a

 
      03-28-2005, 06:35 AM
Soenda <(E-Mail Removed)> wrote:

> The problem is with the desktop Dell Dimension 4700. It is connected
> directly to the router.


Start with the simple and the cheap:
(1) power-cycle the router;
(2) try different Ethernet ports on the router;
(3) replace the Ethernet cable.

 
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Brian K
Guest
Posts: n/a

 
      03-28-2005, 07:14 AM
Try pinging 192.168.1.1



"Soenda" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I have an internet connection problem, and must tell you that I know
> very little about this technology. In other words, anyone kind enough
> to help me out, please keep it simple.
>
> Setup:
> DSL connection.
> Router: D-Link DI-713P
> Desktop and the laptops all run Windows XP.
> The laptops have DWL-650+ wireless cards. There is no problem with
> them.
> The problem is with the desktop Dell Dimension 4700. It is connected
> directly to the router.
>
> The Windows device manager shows under network adapters: Intel Pro
> /100 network connection. It tells me that it is working correctly.
>
> This is the problem:
> Everything worked fine for months. Then, I noticed there was no
> internet connection after I booted the machine. After a while, there
> would be an intermittent and very slow connection. Now, there is
> nothing.
> When I ping 192.168.0.1 I get the message that the host is
> unreachable.
>
> When I do an ipconfig /release, there is nothing in the
> connection-specific DNS field. The IP address and subnet mask are both
> blank.
>
> When I do ipconfig /renew I get the message that an error occurred
> while renewing local interface connection: unable to contact your DHCP
> server.
>
> Ipconfig /all shows:
> node type: unknown
> IP routing enabled: no
> WINS proxy enabled: no
> Connection-specific DNS suffix: blank
> Description: Intel Pro /100 VE Network Connection
> Physical address: 00-11-11-9E-7B-06
> Dhcp enabled: yes
> Autoconfiguration enabled: yes
> Autoconfiguration IP address: 169.254.70.245
> Subnet mask: 255.255.0.0
> Default gateway: blank
>
> Questions:
> Is there a way I can tell if the problem is with the router or the
> integrated network card?
> If there is a problem with the router, is there anything I can do
> short of replacing it?
> If not, can you recommend a DSL router that is compatible with the
> DWL-650+ wireless cards?
>
> Let me know if you need any other info.
> Thank you anyone who can help me with this.
>



 
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Bob Smith
Guest
Posts: n/a

 
      03-28-2005, 07:43 AM
your problem is that the internal network card on the DELL is not
getting an IP from the router. the 169.xxx.xxx.xxx is the microsoft
fallback IP ... this is the best indication that it doesn't have an
ip.


do this, do a disable and enable on the network card on the DELL
(right click on the lan connection, the disable. the enable.)
see if this does it. If not put an ip into the fixed section fo the
TCP-ip connection within the subnet of the router. Then reboot the
computer and see if you can connect.

If you can , then go back to the DHCP assigned IP an see if it will
assign an ip to the card

IF it won't , then do a 'un-install' of the card from the device
manager, reboot and then let XP find the card and reinstall the
drivers. If this works you problably had a corrupted TCP=IP stack and
it will be rebuilt by doing the above.


hope this works, I see this all the time with dells,,

Bob Smith
Robert Smith Consulting
Fort Bragg, California

On Mon, 28 Mar 2005 00:47:02 GMT, Soenda <(E-Mail Removed)>
wrote:

>I have an internet connection problem, and must tell you that I know
>very little about this technology. In other words, anyone kind enough
>to help me out, please keep it simple.
>
>Setup:
>DSL connection.
>Router: D-Link DI-713P
>Desktop and the laptops all run Windows XP.
>The laptops have DWL-650+ wireless cards. There is no problem with
>them.
>The problem is with the desktop Dell Dimension 4700. It is connected
>directly to the router.
>
>The Windows device manager shows under network adapters: Intel Pro
>/100 network connection. It tells me that it is working correctly.
>
>This is the problem:
>Everything worked fine for months. Then, I noticed there was no
>internet connection after I booted the machine. After a while, there
>would be an intermittent and very slow connection. Now, there is
>nothing.
>When I ping 192.168.0.1 I get the message that the host is
>unreachable.
>
>When I do an ipconfig /release, there is nothing in the
>connection-specific DNS field. The IP address and subnet mask are both
>blank.
>
>When I do ipconfig /renew I get the message that an error occurred
>while renewing local interface connection: unable to contact your DHCP
>server.
>
>Ipconfig /all shows:
>node type: unknown
>IP routing enabled: no
>WINS proxy enabled: no
>Connection-specific DNS suffix: blank
>Description: Intel Pro /100 VE Network Connection
>Physical address: 00-11-11-9E-7B-06
>Dhcp enabled: yes
>Autoconfiguration enabled: yes
>Autoconfiguration IP address: 169.254.70.245
>Subnet mask: 255.255.0.0
>Default gateway: blank
>
>Questions:
>Is there a way I can tell if the problem is with the router or the
>integrated network card?
>If there is a problem with the router, is there anything I can do
>short of replacing it?
>If not, can you recommend a DSL router that is compatible with the
>DWL-650+ wireless cards?
>
>Let me know if you need any other info.
>Thank you anyone who can help me with this.


 
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Soenda
Guest
Posts: n/a

 
      03-28-2005, 04:27 PM
I may have made a little bit of progress.
I did disable/enable. That did not do anything. Windows told me it was
"acquiring a network address, Firewalled." A while later I go the
message: Limited or no connectivity, Firewalled.

Next, I did a repair. Windows told me it was renewing the IP address.
Then I got the message that it was unable to do so.

I followed your suggestion and manually typed in IP address:
192.168.0.1. It provided the subnet address 255.255.255.0.
I rebooted and was still unable to get anywhere in my browser.

However, now when I ping, I can send and receive packets without
losing any. I guess that is progress.
When I do an ipconfig /all I see that dhcp is not enabled. That
probably makes sense to you. It does not to me, because I do not
really understand what I am doing.

I am not sure how you would like me to proceed from here. I know you
mentioned going back to the DHCP assigned IP. I am not sure I
understand this. I do know how to do an uninstall of the card from the
device manager.

Thanks for your help.

On Sun, 27 Mar 2005 23:43:39 -0800, Bob Smith <(E-Mail Removed)> wrote:

>your problem is that the internal network card on the DELL is not
>getting an IP from the router. the 169.xxx.xxx.xxx is the microsoft
>fallback IP ... this is the best indication that it doesn't have an
>ip.
>
>
>do this, do a disable and enable on the network card on the DELL
>(right click on the lan connection, the disable. the enable.)
>see if this does it. If not put an ip into the fixed section fo the
>TCP-ip connection within the subnet of the router. Then reboot the
>computer and see if you can connect.
>
>If you can , then go back to the DHCP assigned IP an see if it will
>assign an ip to the card
>
>IF it won't , then do a 'un-install' of the card from the device
>manager, reboot and then let XP find the card and reinstall the
>drivers. If this works you problably had a corrupted TCP=IP stack and
>it will be rebuilt by doing the above.
>
>
>hope this works, I see this all the time with dells,,
>
>Bob Smith
>Robert Smith Consulting
>Fort Bragg, California
>
>On Mon, 28 Mar 2005 00:47:02 GMT, Soenda <(E-Mail Removed)>
>wrote:
>
>>I have an internet connection problem, and must tell you that I know
>>very little about this technology. In other words, anyone kind enough
>>to help me out, please keep it simple.
>>
>>Setup:
>>DSL connection.
>>Router: D-Link DI-713P
>>Desktop and the laptops all run Windows XP.
>>The laptops have DWL-650+ wireless cards. There is no problem with
>>them.
>>The problem is with the desktop Dell Dimension 4700. It is connected
>>directly to the router.
>>
>>The Windows device manager shows under network adapters: Intel Pro
>>/100 network connection. It tells me that it is working correctly.
>>
>>This is the problem:
>>Everything worked fine for months. Then, I noticed there was no
>>internet connection after I booted the machine. After a while, there
>>would be an intermittent and very slow connection. Now, there is
>>nothing.
>>When I ping 192.168.0.1 I get the message that the host is
>>unreachable.
>>
>>When I do an ipconfig /release, there is nothing in the
>>connection-specific DNS field. The IP address and subnet mask are both
>>blank.
>>
>>When I do ipconfig /renew I get the message that an error occurred
>>while renewing local interface connection: unable to contact your DHCP
>>server.
>>
>>Ipconfig /all shows:
>>node type: unknown
>>IP routing enabled: no
>>WINS proxy enabled: no
>>Connection-specific DNS suffix: blank
>>Description: Intel Pro /100 VE Network Connection
>>Physical address: 00-11-11-9E-7B-06
>>Dhcp enabled: yes
>>Autoconfiguration enabled: yes
>>Autoconfiguration IP address: 169.254.70.245
>>Subnet mask: 255.255.0.0
>>Default gateway: blank
>>
>>Questions:
>>Is there a way I can tell if the problem is with the router or the
>>integrated network card?
>>If there is a problem with the router, is there anything I can do
>>short of replacing it?
>>If not, can you recommend a DSL router that is compatible with the
>>DWL-650+ wireless cards?
>>
>>Let me know if you need any other info.
>>Thank you anyone who can help me with this.


 
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