Reverting to XP from Vista problem

A friend has just bought a new Dell PC and ordered it with XP and not Vista.
When the PC arrived it was fitted with Vista so he phoned the help line who
said they would supply CDs to install XP.
They duly arrived but not being very OK with computers he phoned the help
line for assistance in loading XP.
The assistance was given by an Indian Gentleman who he could not understand
both from a language and technical point of view so he gave up
Is there a clear set of written instructions available that he could follow?
Blair

"bm" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>A friend has just bought a new Dell PC and ordered it with XP and not
>Vista.
> When the PC arrived it was fitted with Vista so he phoned the help line
> who said they would supply CDs to install XP.
> They duly arrived but not being very OK with computers he phoned the help
> line for assistance in loading XP.
> The assistance was given by an Indian Gentleman who he could not
> understand both from a language and technical point of view so he gave up
> Is there a clear set of written instructions available that he could
> follow?
> Blair
>
Please ignore the above. I intended to send it to the XP general group
Blair

the answer is simple... boot from xp cd, choose options to format drive and
install clean from there.

"bm" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>
> "bm" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>>A friend has just bought a new Dell PC and ordered it with XP and not
>>Vista.
>> When the PC arrived it was fitted with Vista so he phoned the help line
>> who said they would supply CDs to install XP.
>> They duly arrived but not being very OK with computers he phoned the help
>> line for assistance in loading XP.
>> The assistance was given by an Indian Gentleman who he could not
>> understand both from a language and technical point of view so he gave up
>> Is there a clear set of written instructions available that he could
>> follow?
>> Blair
>>
> Please ignore the above. I intended to send it to the XP general group
> Blair
>