Resetting Router

A remote location has a router, switch, 5 machines - users cannot get out to
internet and devices cannot be pinged. Is it acceptable to restart the router
in attempt to resolve the issue?

Sure, but it may not solve the problem.

The machines should be able to ping each other even if the router is removed
and thrown out in the street. The Switch is where they all meet,...the
Switch could be bad,...the cables could be the wrong type,...the machine's
network config could be wrong.

Of course if they use automatic addressing,...and they get the addresses
from the "router",...then yes, the router might be the problem and resetting
it may get it going again.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


"kelly" <(E-Mail Removed)> wrote in message
news:7FD48295-AF26-4432-A8AF-(E-Mail Removed)...
> A remote location has a router, switch, 5 machines - users cannot get out
to
> internet and devices cannot be pinged. Is it acceptable to restart the
router
> in attempt to resolve the issue?

no firewall? you need to setup nat.
--
dave love
Director of IT


"kelly" wrote:

> A remote location has a router, switch, 5 machines - users cannot get out to
> internet and devices cannot be pinged. Is it acceptable to restart the router
> in attempt to resolve the issue?