Remote desktop stopped working

Remote desktop used to work to a 2003 server, but stopped working a while
ago.
When connecting, I get the log-in screen, log in, it proceeds normally and
for a moment it seems like it works, but then immediately it logs off
automatically, giving the "logging off" and "saving your settings", and then
it is gone.

Thanks.

Chris Botha wrote:
> Remote desktop used to work to a 2003 server, but stopped working a
> while ago.
> When connecting, I get the log-in screen, log in, it proceeds
> normally and for a moment it seems like it works, but then
> immediately it logs off automatically, giving the "logging off" and
> "saving your settings", and then it is gone.
>
> Thanks.

Do you're talking about RDP or TS?. Connect to 2003 or from 2003
to......what?
--
---
Giuseppe Nacci
Microsoft Certified System Engineer
Security Manager

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Hi Giuseppe, thanks for the response.

> Do you're talking about RDP or TS?
RDP = Remote Desktop Protocol, I'm using the Remote Desktop Connection
client
(Start->Programs->Accessories->Communications->RemoteDesktopConnection), so
my guess would be RDP.

> Connect to 2003 or from 2003 to......what?
Connect to 2003, the Remote Desktop client can be on 2003, XP Pro, XP Home,
I've tried them all.

Remote Desktop is enabled on the server (Control Panel->System->Remote), and
it used to work.
As mentioned, when logging in from the client, it proceeds normally and
seems OK for a second, but then immediately logs off automatically, giving
the "logging off" and "saving your settings" windows, and then it closes, as
if I logged off from the client program.


"Giuseppe Nacci" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Chris Botha wrote:
> > Remote desktop used to work to a 2003 server, but stopped working a
> > while ago.
> > When connecting, I get the log-in screen, log in, it proceeds
> > normally and for a moment it seems like it works, but then
> > immediately it logs off automatically, giving the "logging off" and
> > "saving your settings", and then it is gone.
> >
> > Thanks.
>
> Do you're talking about RDP or TS?. Connect to 2003 or from 2003
> to......what?
> --
> ---
> Giuseppe Nacci
> Microsoft Certified System Engineer
> Security Manager
>
> --------------------------------------------------------------------
> CONFIDENTIALITY NOTICE
> This message and its attachments are addressed solely to the persons
> above and may contain confidential information. If you have received
> the message in error, be informed that any use of the content hereof
> is prohibited. Please return it immediately to the sender and delete
> the message. Should you have any questions, please contact us by
> replying to (E-Mail Removed)
> Thank you
> --------------------------------------------------------------------
>
>
>

Chris Botha wrote:
> Hi Giuseppe, thanks for the response.
>
>> Do you're talking about RDP or TS?
> RDP = Remote Desktop Protocol, I'm using the Remote Desktop Connection
> client
> (Start->Programs->Accessories->Communications->RemoteDesktopConnection),
> so my guess would be RDP.
>
>> Connect to 2003 or from 2003 to......what?
> Connect to 2003, the Remote Desktop client can be on 2003, XP Pro, XP
> Home, I've tried them all.
>
> Remote Desktop is enabled on the server (Control
> Panel->System->Remote), and it used to work.
> As mentioned, when logging in from the client, it proceeds normally
> and seems OK for a second, but then immediately logs off
> automatically, giving the "logging off" and "saving your settings"
> windows, and then it closes, as if I logged off from the client
> program.
>
>
> "Giuseppe Nacci" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Chris Botha wrote:
>>> Remote desktop used to work to a 2003 server, but stopped working a
>>> while ago.
>>> When connecting, I get the log-in screen, log in, it proceeds
>>> normally and for a moment it seems like it works, but then
>>> immediately it logs off automatically, giving the "logging off" and
>>> "saving your settings", and then it is gone.
>>>
>>> Thanks.
>>
>> Do you're talking about RDP or TS?. Connect to 2003 or from 2003
>> to......what?
>> --
>> ---
>> Giuseppe Nacci
>> Microsoft Certified System Engineer
>> Security Manager
>>
>> --------------------------------------------------------------------
>> CONFIDENTIALITY NOTICE
>> This message and its attachments are addressed solely to the persons
>> above and may contain confidential information. If you have received
>> the message in error, be informed that any use of the content hereof
>> is prohibited. Please return it immediately to the sender and delete
>> the message. Should you have any questions, please contact us by
>> replying to (E-Mail Removed)
>> Thank you
>> --------------------------------------------------------------------

Sorry, another question:
You connect to server 2003 from another pc, ok, but from where, from same
subnet or from internet/vpn, other remote type connection?
--
---
Giuseppe Nacci
Microsoft Certified System Engineer
Security Manager

--------------------------------------------------------------------
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This message and its attachments are addressed solely to the persons
above and may contain confidential information. If you have received
the message in error, be informed that any use of the content hereof
is prohibited. Please return it immediately to the sender and delete
the message. Should you have any questions, please contact us by
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Thank you
--------------------------------------------------------------------

Hey Chris, I can't say I have ever seen that, but I have seen stranger things!

I would check a few things out:

First, can you connect to other 2000 or 2003 servers remotely? Second, is
there a group policy defining remote access or (with XP workstations, SP2)
firewall settings? How about any local policy changes? (2003 does everything
with Group Policy, it can be applied locally though.)

I do not really have a clue what this could be, but looking at these things
may get us pointed in the right direction.

I would also scan the event viewer and look for an error code either in the
application or system event log.

You also mentioned that this used to work, did anything change with your
network, servers, or workstation? New software, update virus engine, anything?

"Chris Botha" wrote:

> Hi Giuseppe, thanks for the response.
>
> > Do you're talking about RDP or TS?
> RDP = Remote Desktop Protocol, I'm using the Remote Desktop Connection
> client
> (Start->Programs->Accessories->Communications->RemoteDesktopConnection), so
> my guess would be RDP.
>
> > Connect to 2003 or from 2003 to......what?
> Connect to 2003, the Remote Desktop client can be on 2003, XP Pro, XP Home,
> I've tried them all.
>
> Remote Desktop is enabled on the server (Control Panel->System->Remote), and
> it used to work.
> As mentioned, when logging in from the client, it proceeds normally and
> seems OK for a second, but then immediately logs off automatically, giving
> the "logging off" and "saving your settings" windows, and then it closes, as
> if I logged off from the client program.
>
>
> "Giuseppe Nacci" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Chris Botha wrote:
> > > Remote desktop used to work to a 2003 server, but stopped working a
> > > while ago.
> > > When connecting, I get the log-in screen, log in, it proceeds
> > > normally and for a moment it seems like it works, but then
> > > immediately it logs off automatically, giving the "logging off" and
> > > "saving your settings", and then it is gone.
> > >
> > > Thanks.
> >
> > Do you're talking about RDP or TS?. Connect to 2003 or from 2003
> > to......what?
> > --
> > ---
> > Giuseppe Nacci
> > Microsoft Certified System Engineer
> > Security Manager
> >
> > --------------------------------------------------------------------
> > CONFIDENTIALITY NOTICE
> > This message and its attachments are addressed solely to the persons
> > above and may contain confidential information. If you have received
> > the message in error, be informed that any use of the content hereof
> > is prohibited. Please return it immediately to the sender and delete
> > the message. Should you have any questions, please contact us by
> > replying to (E-Mail Removed)
> > Thank you
> > --------------------------------------------------------------------
> >
> >
> >
>
>
>

Hi Giuseppe, thanks again. It goes through the Internet, so port 3389 I
think? Not the same sub-net and not VPN.
Actually I don't think it is a network problem, just thought this may be a
relevant group, that people on the group may be using Remote Desktop and
came upon the problem.


"Giuseppe Nacci" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Chris Botha wrote:
>> Hi Giuseppe, thanks for the response.
>>
>>> Do you're talking about RDP or TS?
>> RDP = Remote Desktop Protocol, I'm using the Remote Desktop Connection
>> client
>> (Start->Programs->Accessories->Communications->RemoteDesktopConnection),
>> so my guess would be RDP.
>>
>>> Connect to 2003 or from 2003 to......what?
>> Connect to 2003, the Remote Desktop client can be on 2003, XP Pro, XP
>> Home, I've tried them all.
>>
>> Remote Desktop is enabled on the server (Control
>> Panel->System->Remote), and it used to work.
>> As mentioned, when logging in from the client, it proceeds normally
>> and seems OK for a second, but then immediately logs off
>> automatically, giving the "logging off" and "saving your settings"
>> windows, and then it closes, as if I logged off from the client
>> program.
>>
>>
>> "Giuseppe Nacci" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Chris Botha wrote:
>>>> Remote desktop used to work to a 2003 server, but stopped working a
>>>> while ago.
>>>> When connecting, I get the log-in screen, log in, it proceeds
>>>> normally and for a moment it seems like it works, but then
>>>> immediately it logs off automatically, giving the "logging off" and
>>>> "saving your settings", and then it is gone.
>>>>
>>>> Thanks.
>>>
>>> Do you're talking about RDP or TS?. Connect to 2003 or from 2003
>>> to......what?
>>> --
>>> ---
>>> Giuseppe Nacci
>>> Microsoft Certified System Engineer
>>> Security Manager
>>>
>>> --------------------------------------------------------------------
>>> CONFIDENTIALITY NOTICE
>>> This message and its attachments are addressed solely to the persons
>>> above and may contain confidential information. If you have received
>>> the message in error, be informed that any use of the content hereof
>>> is prohibited. Please return it immediately to the sender and delete
>>> the message. Should you have any questions, please contact us by
>>> replying to (E-Mail Removed)
>>> Thank you
>>> --------------------------------------------------------------------
>
> Sorry, another question:
> You connect to server 2003 from another pc, ok, but from where, from same
> subnet or from internet/vpn, other remote type connection?
> --
> ---
> Giuseppe Nacci
> Microsoft Certified System Engineer
> Security Manager
>
> --------------------------------------------------------------------
> CONFIDENTIALITY NOTICE
> This message and its attachments are addressed solely to the persons
> above and may contain confidential information. If you have received
> the message in error, be informed that any use of the content hereof
> is prohibited. Please return it immediately to the sender and delete
> the message. Should you have any questions, please contact us by
> replying to (E-Mail Removed)
> Thank you
> --------------------------------------------------------------------
>
>
>

Hi Jason, the only thing that changed was that I applied the security
updates on the server - I always do this in any case when they become
available.
This is my computer at home, and I don't have a second one to see how it
behaves. IIS connects though.
I was going to check the event log last night, but something came up. I'll
check it tonight. Thanks for the pointers.

"Jason Carter" <(E-Mail Removed)> wrote in message
news:4C2012BD-41EE-4354-BE6C-(E-Mail Removed)...
> Hey Chris, I can't say I have ever seen that, but I have seen stranger
> things!
>
> I would check a few things out:
>
> First, can you connect to other 2000 or 2003 servers remotely? Second, is
> there a group policy defining remote access or (with XP workstations, SP2)
> firewall settings? How about any local policy changes? (2003 does
> everything
> with Group Policy, it can be applied locally though.)
>
> I do not really have a clue what this could be, but looking at these
> things
> may get us pointed in the right direction.
>
> I would also scan the event viewer and look for an error code either in
> the
> application or system event log.
>
> You also mentioned that this used to work, did anything change with your
> network, servers, or workstation? New software, update virus engine,
> anything?
>
> "Chris Botha" wrote:
>
>> Hi Giuseppe, thanks for the response.
>>
>> > Do you're talking about RDP or TS?
>> RDP = Remote Desktop Protocol, I'm using the Remote Desktop Connection
>> client
>> (Start->Programs->Accessories->Communications->RemoteDesktopConnection),
>> so
>> my guess would be RDP.
>>
>> > Connect to 2003 or from 2003 to......what?
>> Connect to 2003, the Remote Desktop client can be on 2003, XP Pro, XP
>> Home,
>> I've tried them all.
>>
>> Remote Desktop is enabled on the server (Control Panel->System->Remote),
>> and
>> it used to work.
>> As mentioned, when logging in from the client, it proceeds normally and
>> seems OK for a second, but then immediately logs off automatically,
>> giving
>> the "logging off" and "saving your settings" windows, and then it closes,
>> as
>> if I logged off from the client program.
>>
>>
>> "Giuseppe Nacci" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Chris Botha wrote:
>> > > Remote desktop used to work to a 2003 server, but stopped working a
>> > > while ago.
>> > > When connecting, I get the log-in screen, log in, it proceeds
>> > > normally and for a moment it seems like it works, but then
>> > > immediately it logs off automatically, giving the "logging off" and
>> > > "saving your settings", and then it is gone.
>> > >
>> > > Thanks.
>> >
>> > Do you're talking about RDP or TS?. Connect to 2003 or from 2003
>> > to......what?
>> > --
>> > ---
>> > Giuseppe Nacci
>> > Microsoft Certified System Engineer
>> > Security Manager
>> >
>> > --------------------------------------------------------------------
>> > CONFIDENTIALITY NOTICE
>> > This message and its attachments are addressed solely to the persons
>> > above and may contain confidential information. If you have received
>> > the message in error, be informed that any use of the content hereof
>> > is prohibited. Please return it immediately to the sender and delete
>> > the message. Should you have any questions, please contact us by
>> > replying to (E-Mail Removed)
>> > Thank you
>> > --------------------------------------------------------------------
>> >
>> >
>> >
>>
>>
>>

Hi Giuseppe and Jason,

Sounds like it may be the NVIDIA driver/helper service.
http://www.tech-archive.net/Archive/...4-07/0724.html

I have it installed and will give this a shot tonight.


"Chris Botha" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Remote desktop used to work to a 2003 server, but stopped working a while
> ago.
> When connecting, I get the log-in screen, log in, it proceeds normally and
> for a moment it seems like it works, but then immediately it logs off
> automatically, giving the "logging off" and "saving your settings", and
> then
> it is gone.
>
> Thanks.
>
>

After I stopped the NVIDIA control panel in the task bar it is working
again.

Thanks for your help.

"Chris Botha" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Remote desktop used to work to a 2003 server, but stopped working a while
> ago.
> When connecting, I get the log-in screen, log in, it proceeds normally and
> for a moment it seems like it works, but then immediately it logs off
> automatically, giving the "logging off" and "saving your settings", and
then
> it is gone.
>
> Thanks.
>
>

Chris Botha wrote:
> After I stopped the NVIDIA control panel in the task bar it is working
> again.
>
> Thanks for your help.
>
> "Chris Botha" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Remote desktop used to work to a 2003 server, but stopped working a
>> while ago.
>> When connecting, I get the log-in screen, log in, it proceeds
>> normally and for a moment it seems like it works, but then
>> immediately it logs off automatically, giving the "logging off" and
>> "saving your settings", and then it is gone.
>>
>> Thanks.

Thanks for your feedback............
Our feedbacks are our skill.........it isn't?
--
---
Giuseppe Nacci
Microsoft Certified System Engineer
Security Manager

--------------------------------------------------------------------
CONFIDENTIALITY NOTICE
This message and its attachments are addressed solely to the persons
above and may contain confidential information. If you have received
the message in error, be informed that any use of the content hereof
is prohibited. Please return it immediately to the sender and delete
the message. Should you have any questions, please contact us by
replying to (E-Mail Removed)
Thank you
--------------------------------------------------------------------