remote desktop with routing and remote access

first the problem, then the configuration:
I cannot remotely administer my client's new windows 2003
standard edition server from across the internet. It
works fine internally, even when addressing the external
IP of the server. The server can ping me, I cannot ping
the server. The server is running the DHCP service and
Routing and Remote Access. It has two Nics, one internal
static IP (192 subnet). The external Nic is directly
connected to the ADSL modem (ISP assures me no traffic is
being filtered), and obtaining its IP automatically. The
remote desktop service is enabled, I noticed the windows
firewall is not able to be enabled because Routing and
Remote Access Server is running. I am assuming I need to
configure RAS to allow external pings and rdp
connections? Any help you can provide would be greatly
appreciated. I saw already that I have to manually add
ICMP or something to get the pings to get to the nic...
dang wish I knew this before I drove back home 800 miles
away. I figured if i could connect locally I was good to
go. :P

Probably you enabled the firewall when you configured Routing and Remote
Access.

Open the RRAS console, expand IP Routing and click on NAT/Basic Firewall.
Right click on the Internet interface and select Properties. The firewall
configuration is on the Services and Ports tab - there you can allow Remote
Desktop.

Doug Sherman
MCSE Win2k/NT4.0, MCSA, MCP+I, MVP

"Marcus (Cascom)" <(E-Mail Removed)> wrote in message
news:032901c3dc69$351aee20$(E-Mail Removed)...
> first the problem, then the configuration:
> I cannot remotely administer my client's new windows 2003
> standard edition server from across the internet. It
> works fine internally, even when addressing the external
> IP of the server. The server can ping me, I cannot ping
> the server. The server is running the DHCP service and
> Routing and Remote Access. It has two Nics, one internal
> static IP (192 subnet). The external Nic is directly
> connected to the ADSL modem (ISP assures me no traffic is
> being filtered), and obtaining its IP automatically. The
> remote desktop service is enabled, I noticed the windows
> firewall is not able to be enabled because Routing and
> Remote Access Server is running. I am assuming I need to
> configure RAS to allow external pings and rdp
> connections? Any help you can provide would be greatly
> appreciated. I saw already that I have to manually add
> ICMP or something to get the pings to get to the nic...
> dang wish I knew this before I drove back home 800 miles
> away. I figured if i could connect locally I was good to
> go. :P

sounds reasonable! thanks a bunch

\>-----Original Message-----
>Probably you enabled the firewall when you configured
Routing and Remote
>Access.
>
>Open the RRAS console, expand IP Routing and click on
NAT/Basic Firewall.
>Right click on the Internet interface and select
Properties. The firewall
>configuration is on the Services and Ports tab - there
you can allow Remote
>Desktop.
>
>Doug Sherman
>MCSE Win2k/NT4.0, MCSA, MCP+I, MVP
>
>"Marcus (Cascom)" <(E-Mail Removed)>
wrote in message
>news:032901c3dc69$351aee20$(E-Mail Removed)...
>> first the problem, then the configuration:
>> I cannot remotely administer my client's new windows
2003
>> standard edition server from across the internet. It
>> works fine internally, even when addressing the
external
>> IP of the server. The server can ping me, I cannot
ping
>> the server. The server is running the DHCP service and
>> Routing and Remote Access. It has two Nics, one
internal
>> static IP (192 subnet). The external Nic is directly
>> connected to the ADSL modem (ISP assures me no traffic
is
>> being filtered), and obtaining its IP automatically.
The
>> remote desktop service is enabled, I noticed the
windows
>> firewall is not able to be enabled because Routing and
>> Remote Access Server is running. I am assuming I need
to
>> configure RAS to allow external pings and rdp
>> connections? Any help you can provide would be greatly
>> appreciated. I saw already that I have to manually add
>> ICMP or something to get the pings to get to the nic...
>> dang wish I knew this before I drove back home 800
miles
>> away. I figured if i could connect locally I was good
to
>> go. :P
>
>
>.
>

It's officially working thanks to you Doug.. thank you
thank you thank you
>-----Original Message-----
>sounds reasonable! thanks a bunch
>
>\>-----Original Message-----
>>Probably you enabled the firewall when you configured
>Routing and Remote
>>Access.
>>
>>Open the RRAS console, expand IP Routing and click on
>NAT/Basic Firewall.
>>Right click on the Internet interface and select
>Properties. The firewall
>>configuration is on the Services and Ports tab - there
>you can allow Remote
>>Desktop.
>>
>>Doug Sherman
>>MCSE Win2k/NT4.0, MCSA, MCP+I, MVP
>>
>>"Marcus (Cascom)" <(E-Mail Removed)>
>wrote in message
>>news:032901c3dc69$351aee20$(E-Mail Removed)...
>>> first the problem, then the configuration:
>>> I cannot remotely administer my client's new windows
>2003
>>> standard edition server from across the internet. It
>>> works fine internally, even when addressing the
>external
>>> IP of the server. The server can ping me, I cannot
>ping
>>> the server. The server is running the DHCP service
and
>>> Routing and Remote Access. It has two Nics, one
>internal
>>> static IP (192 subnet). The external Nic is directly
>>> connected to the ADSL modem (ISP assures me no
traffic
>is
>>> being filtered), and obtaining its IP automatically.
>The
>>> remote desktop service is enabled, I noticed the
>windows
>>> firewall is not able to be enabled because Routing and
>>> Remote Access Server is running. I am assuming I
need
>to
>>> configure RAS to allow external pings and rdp
>>> connections? Any help you can provide would be
greatly
>>> appreciated. I saw already that I have to manually
add
>>> ICMP or something to get the pings to get to the
nic...
>>> dang wish I knew this before I drove back home 800
>miles
>>> away. I figured if i could connect locally I was
good
>to
>>> go. :P
>>
>>
>>.
>>
>.
>