Remote Desktop Not Working

I've just set up some new PCs. I've enabled Remote Desktop on them, and
added my usual users.

The Windows Firewall is disabled on them for other purposes.

When I try to remotely connect to one of the PCs, I get this message "The
connection was ended because of a network error. Please try connecting to
the remote computer again."

I did do a netstat -a and see that it is in fact listening on Port 3369.

I can ping the machines by name or IP no problem.

Any thoughts on what might be causing this?

Thanks,
Glenn

What about your ports on your network equipment? If this is on a LAN with a
simple switch, it wouldn't be a problem but if you're coming from outside
the LAN then your hardware firewall will need to forward the port.

Also check to make sure remote desktop is enabled in your My
Computer..Properties..Remote

Basically the error you are getting means some peice of equipment is saying
"no thanks" to an RDP request.

You could download a copy of Ethereal and see what's going on on your
network which may give you a clue as to where it's choking.


TimeTraveller


"Glenn" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> I've just set up some new PCs. I've enabled Remote Desktop on them, and
> added my usual users.
>
> The Windows Firewall is disabled on them for other purposes.
>
> When I try to remotely connect to one of the PCs, I get this message "The
> connection was ended because of a network error. Please try connecting to
> the remote computer again."
>
> I did do a netstat -a and see that it is in fact listening on Port 3369.
>
> I can ping the machines by name or IP no problem.
>
> Any thoughts on what might be causing this?
>
> Thanks,
> Glenn
>
>

I can connect to other computers on the same network without a problem.

I have made sure remote desktop is enabled...over and over...even disabled
it then re-enabled it and that didn't help.

I have Etherreal, but not quite sure how to use it to find out the answer to
this.

"TimeTraveller" <(E-Mail Removed)> wrote in message
news:BLBKg.499242$Mn5.306533@pd7tw3no...
> What about your ports on your network equipment? If this is on a LAN with
a
> simple switch, it wouldn't be a problem but if you're coming from outside
> the LAN then your hardware firewall will need to forward the port.
>
> Also check to make sure remote desktop is enabled in your My
> Computer..Properties..Remote
>
> Basically the error you are getting means some peice of equipment is
saying
> "no thanks" to an RDP request.
>
> You could download a copy of Ethereal and see what's going on on your
> network which may give you a clue as to where it's choking.
>
>
> TimeTraveller
>
>
> "Glenn" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > I've just set up some new PCs. I've enabled Remote Desktop on them, and
> > added my usual users.
> >
> > The Windows Firewall is disabled on them for other purposes.
> >
> > When I try to remotely connect to one of the PCs, I get this message
"The
> > connection was ended because of a network error. Please try connecting
to
> > the remote computer again."
> >
> > I did do a netstat -a and see that it is in fact listening on Port 3369.
> >
> > I can ping the machines by name or IP no problem.
> >
> > Any thoughts on what might be causing this?
> >
> > Thanks,
> > Glenn
> >
> >
>
>

Is the port 3389 or 3369? Or this troubleshooting link may help,

Troubleshooting terminal server issues "Because of a network error, the session will be disconnected. Please try to reconnect" ... The Terminal server has ended the connection ...
www.chicagotech.net/troubleshootingts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I've just set up some new PCs. I've enabled Remote Desktop on them, and
added my usual users.

The Windows Firewall is disabled on them for other purposes.

When I try to remotely connect to one of the PCs, I get this message "The
connection was ended because of a network error. Please try connecting to
the remote computer again."

I did do a netstat -a and see that it is in fact listening on Port 3369.

I can ping the machines by name or IP no problem.

Any thoughts on what might be causing this?

Thanks,
Glenn

I took 2 computers, one that has had no issues with computers connecting to it remotely, and one that has, and put them on a linksys router switch of their own.

The problem continued to happen. I couldn't connect to the new machine from the one I already had, but I could connect from the new one to the one I already had.

I can't find any firewall settings on the new machine, etc.
"Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message news:OS%(E-Mail Removed)...
Is the port 3389 or 3369? Or this troubleshooting link may help,

Troubleshooting terminal server issues "Because of a network error, the session will be disconnected. Please try to reconnect" ... The Terminal server has ended the connection ...
www.chicagotech.net/troubleshootingts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I've just set up some new PCs. I've enabled Remote Desktop on them, and
added my usual users.

The Windows Firewall is disabled on them for other purposes.

When I try to remotely connect to one of the PCs, I get this message "The
connection was ended because of a network error. Please try connecting to
the remote computer again."

I did do a netstat -a and see that it is in fact listening on Port 3369.

I can ping the machines by name or IP no problem.

Any thoughts on what might be causing this?

Thanks,
Glenn

do a simple test, can you telnet port 3389 itself?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)...
I took 2 computers, one that has had no issues with computers connecting to it remotely, and one that has, and put them on a linksys router switch of their own.

The problem continued to happen. I couldn't connect to the new machine from the one I already had, but I could connect from the new one to the one I already had.

I can't find any firewall settings on the new machine, etc.
"Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message news:OS%(E-Mail Removed)...
Is the port 3389 or 3369? Or this troubleshooting link may help,

Troubleshooting terminal server issues "Because of a network error, the session will be disconnected. Please try to reconnect" ... The Terminal server has ended the connection ...
www.chicagotech.net/troubleshootingts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
I've just set up some new PCs. I've enabled Remote Desktop on them, and
added my usual users.

The Windows Firewall is disabled on them for other purposes.

When I try to remotely connect to one of the PCs, I get this message "The
connection was ended because of a network error. Please try connecting to
the remote computer again."

I did do a netstat -a and see that it is in fact listening on Port 3369.

I can ping the machines by name or IP no problem.

Any thoughts on what might be causing this?

Thanks,
Glenn

Do I do that by typing either of the following and command prompt: telnet
ipofmachine:3389 or nameofmachine:3389 (obviously substituting ipofmachine
or nameofmachine for actual info)?


"Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
do a simple test, can you telnet port 3389 itself?

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
I took 2 computers, one that has had no issues with computers connecting to
it remotely, and one that has, and put them on a linksys router switch of
their own.

The problem continued to happen. I couldn't connect to the new machine from
the one I already had, but I could connect from the new one to the one I
already had.

I can't find any firewall settings on the new machine, etc.
"Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
news:OS%(E-Mail Removed)...
Is the port 3389 or 3369? Or this troubleshooting link may help,

Troubleshooting terminal server issues "Because of a network error, the
session will be disconnected. Please try to reconnect" ... The Terminal
server has ended the connection ...
www.chicagotech.net/troubleshootingts.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Glenn" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
I've just set up some new PCs. I've enabled Remote Desktop on them, and
added my usual users.

The Windows Firewall is disabled on them for other purposes.

When I try to remotely connect to one of the PCs, I get this message "The
connection was ended because of a network error. Please try connecting to
the remote computer again."

I did do a netstat -a and see that it is in fact listening on Port 3369.

I can ping the machines by name or IP no problem.

Any thoughts on what might be causing this?

Thanks,
Glenn

TELNET MachineName 3389

You won't actually see a response if RDP is running. Your command
prompt will return a blank line. However, if RDP is NOT running, your
connection will fail.

-Brad


_______________________________________________
Bradley J. Dinerman, MVP - Windows Server Networking
President, New England Information Security Group
http://www.neisg.org





Glenn wrote:
> Do I do that by typing either of the following and command prompt: telnet
> ipofmachine:3389 or nameofmachine:3389 (obviously substituting ipofmachine
> or nameofmachine for actual info)?
>
>
> "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> do a simple test, can you telnet port 3389 itself?
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Glenn" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
> I took 2 computers, one that has had no issues with computers connecting to
> it remotely, and one that has, and put them on a linksys router switch of
> their own.
>
> The problem continued to happen. I couldn't connect to the new machine from
> the one I already had, but I could connect from the new one to the one I
> already had.
>
> I can't find any firewall settings on the new machine, etc.
> "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
> news:OS%(E-Mail Removed)...
> Is the port 3389 or 3369? Or this troubleshooting link may help,
>
> Troubleshooting terminal server issues "Because of a network error, the
> session will be disconnected. Please try to reconnect" ... The Terminal
> server has ended the connection ...
> www.chicagotech.net/troubleshootingts.htm
>
>
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "Glenn" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> I've just set up some new PCs. I've enabled Remote Desktop on them, and
> added my usual users.
>
> The Windows Firewall is disabled on them for other purposes.
>
> When I try to remotely connect to one of the PCs, I get this message "The
> connection was ended because of a network error. Please try connecting to
> the remote computer again."
>
> I did do a netstat -a and see that it is in fact listening on Port 3369.
>
> I can ping the machines by name or IP no problem.
>
> Any thoughts on what might be causing this?
>
> Thanks,
> Glenn
>
>

It appears to work. I do not get a connection failed message.
"Brad Dinerman [MVP - Windows Server Networking]" <(E-Mail Removed)> wrote in
message news:(E-Mail Removed)...
> TELNET MachineName 3389
>
> You won't actually see a response if RDP is running. Your command
> prompt will return a blank line. However, if RDP is NOT running, your
> connection will fail.
>
> -Brad
>
>
> _______________________________________________
> Bradley J. Dinerman, MVP - Windows Server Networking
> President, New England Information Security Group
> http://www.neisg.org
>
>
>
>
>
> Glenn wrote:
> > Do I do that by typing either of the following and command prompt:
telnet
> > ipofmachine:3389 or nameofmachine:3389 (obviously substituting
ipofmachine
> > or nameofmachine for actual info)?
> >
> >
> > "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > do a simple test, can you telnet port 3389 itself?
> >
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "Glenn" <(E-Mail Removed)> wrote in message
> > news:%(E-Mail Removed)...
> > I took 2 computers, one that has had no issues with computers connecting
to
> > it remotely, and one that has, and put them on a linksys router switch
of
> > their own.
> >
> > The problem continued to happen. I couldn't connect to the new machine
from
> > the one I already had, but I could connect from the new one to the one I
> > already had.
> >
> > I can't find any firewall settings on the new machine, etc.
> > "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
> > news:OS%(E-Mail Removed)...
> > Is the port 3389 or 3369? Or this troubleshooting link may help,
> >
> > Troubleshooting terminal server issues "Because of a network error, the
> > session will be disconnected. Please try to reconnect" ... The Terminal
> > server has ended the connection ...
> > www.chicagotech.net/troubleshootingts.htm
> >
> >
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "Glenn" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > I've just set up some new PCs. I've enabled Remote Desktop on them, and
> > added my usual users.
> >
> > The Windows Firewall is disabled on them for other purposes.
> >
> > When I try to remotely connect to one of the PCs, I get this message
"The
> > connection was ended because of a network error. Please try connecting
to
> > the remote computer again."
> >
> > I did do a netstat -a and see that it is in fact listening on Port 3369.
> >
> > I can ping the machines by name or IP no problem.
> >
> > Any thoughts on what might be causing this?
> >
> > Thanks,
> > Glenn
> >
> >

I've occasionally experienced this problem. On a few occasions, I've
resolved it by disabling RDP, rebooting and then re-enabling it. (Also
make sure along the way to verify that File/Printer Sharing is enabled
in the NIC adapter properties.)

I know this isn't exactly a "scientific" solution, but it's worth a try
anyway.

-Brad


_______________________________________________
Bradley J. Dinerman, MVP - Windows Server Networking
President, New England Information Security Group
http://www.neisg.org





Glenn wrote:
> It appears to work. I do not get a connection failed message.
> "Brad Dinerman [MVP - Windows Server Networking]" <(E-Mail Removed)> wrote in
> message news:(E-Mail Removed)...
>> TELNET MachineName 3389
>>
>> You won't actually see a response if RDP is running. Your command
>> prompt will return a blank line. However, if RDP is NOT running, your
>> connection will fail.
>>
>> -Brad
>>
>>
>> _______________________________________________
>> Bradley J. Dinerman, MVP - Windows Server Networking
>> President, New England Information Security Group
>> http://www.neisg.org
>>
>>
>>
>>
>>
>> Glenn wrote:
>>> Do I do that by typing either of the following and command prompt:
> telnet
>>> ipofmachine:3389 or nameofmachine:3389 (obviously substituting
> ipofmachine
>>> or nameofmachine for actual info)?
>>>
>>>
>>> "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>> do a simple test, can you telnet port 3389 itself?
>>>
>>> Bob Lin, MS-MVP, MCSE & CNE
>>> Networking, Internet, Routing, VPN Troubleshooting on
>>> http://www.ChicagoTech.net
>>> How to Setup Windows, Network, VPN & Remote Access on
>>> http://www.HowToNetworking.com
>>> "Glenn" <(E-Mail Removed)> wrote in message
>>> news:%(E-Mail Removed)...
>>> I took 2 computers, one that has had no issues with computers connecting
> to
>>> it remotely, and one that has, and put them on a linksys router switch
> of
>>> their own.
>>>
>>> The problem continued to happen. I couldn't connect to the new machine
> from
>>> the one I already had, but I could connect from the new one to the one I
>>> already had.
>>>
>>> I can't find any firewall settings on the new machine, etc.
>>> "Robert L [MS-MVP]" <(E-Mail Removed)> wrote in message
>>> news:OS%(E-Mail Removed)...
>>> Is the port 3389 or 3369? Or this troubleshooting link may help,
>>>
>>> Troubleshooting terminal server issues "Because of a network error, the
>>> session will be disconnected. Please try to reconnect" ... The Terminal
>>> server has ended the connection ...
>>> www.chicagotech.net/troubleshootingts.htm
>>>
>>>
>>> Bob Lin, MS-MVP, MCSE & CNE
>>> Networking, Internet, Routing, VPN Troubleshooting on
>>> http://www.ChicagoTech.net
>>> How to Setup Windows, Network, VPN & Remote Access on
>>> http://www.HowToNetworking.com
>>> "Glenn" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>> I've just set up some new PCs. I've enabled Remote Desktop on them, and
>>> added my usual users.
>>>
>>> The Windows Firewall is disabled on them for other purposes.
>>>
>>> When I try to remotely connect to one of the PCs, I get this message
> "The
>>> connection was ended because of a network error. Please try connecting
> to
>>> the remote computer again."
>>>
>>> I did do a netstat -a and see that it is in fact listening on Port 3369.
>>>
>>> I can ping the machines by name or IP no problem.
>>>
>>> Any thoughts on what might be causing this?
>>>
>>> Thanks,
>>> Glenn
>>>
>>>
>
>