Remote Desktop connection to W2k3 Server

I have a couple of Windows 2003 Servers that aren't allowing a Remote Desktop
connection. When I go to the Remote tab in System Properties the check box
for "Allow users to connect remotely to this computer" is unchecked. When I
check the box, I get a message window that says "Remote connections are not
supported when offline files are in use." When I try to disable offline file
use, all of the check boxes on that panel are greyed out, therefore not
allowing me to make any changes. As far as I know, offline files are not
enabled, and I have no need for them to be used. I have searched Microsoft's
site as thoroughly as I know how to and found no reference to this problem.
With a search of the Internet I have seen many many references to this
problem but have not seen any solutions. Can anyone here shed any light on
this problem?
TIA

It could be the group policy. Use gpresult to check the gp result.

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Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"DaveM at Vernon" <DaveM at (E-Mail Removed)> wrote in
message news:722FB6BF-A03C-4549-9F65-(E-Mail Removed)...
>I have a couple of Windows 2003 Servers that aren't allowing a Remote
>Desktop
> connection. When I go to the Remote tab in System Properties the check box
> for "Allow users to connect remotely to this computer" is unchecked. When
> I
> check the box, I get a message window that says "Remote connections are
> not
> supported when offline files are in use." When I try to disable offline
> file
> use, all of the check boxes on that panel are greyed out, therefore not
> allowing me to make any changes. As far as I know, offline files are not
> enabled, and I have no need for them to be used. I have searched
> Microsoft's
> site as thoroughly as I know how to and found no reference to this
> problem.
> With a search of the Internet I have seen many many references to this
> problem but have not seen any solutions. Can anyone here shed any light on
> this problem?
> TIA

I don't see anything obvious in group policy application. We have very few
gpo's configured here, and less that a screen of info pops up from gpresult.
I compared to one of the servers that works and the results look the same.
Any other ideas?

"Robert L. (MS-MVP)" wrote:

> It could be the group policy. Use gpresult to check the gp result.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "DaveM at Vernon" <DaveM at (E-Mail Removed)> wrote in
> message news:722FB6BF-A03C-4549-9F65-(E-Mail Removed)...
> >I have a couple of Windows 2003 Servers that aren't allowing a Remote
> >Desktop
> > connection. When I go to the Remote tab in System Properties the check box
> > for "Allow users to connect remotely to this computer" is unchecked. When
> > I
> > check the box, I get a message window that says "Remote connections are
> > not
> > supported when offline files are in use." When I try to disable offline
> > file
> > use, all of the check boxes on that panel are greyed out, therefore not
> > allowing me to make any changes. As far as I know, offline files are not
> > enabled, and I have no need for them to be used. I have searched
> > Microsoft's
> > site as thoroughly as I know how to and found no reference to this
> > problem.
> > With a search of the Internet I have seen many many references to this
> > problem but have not seen any solutions. Can anyone here shed any light on
> > this problem?
> > TIA
>
>

you have to enable from administrator -> service option and start remote
desktop service. either enable remote service need to done.. then do
follow ur way then it should work..


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I'm not sure what you mean by administrator -> service option and starting
remote desktop service. Can you explain that in a little more detail?

Thanks.

"allmywebsite1" wrote:

>
> you have to enable from administrator -> service option and start remote
> desktop service. either enable remote service need to done.. then do
> follow ur way then it should work..
>
>
> --
> allmywebsite1
> ------------------------------------------------------------------------
> allmywebsite1's Profile: http://forums.techarena.in/member.php?u=52722
> View this thread: http://forums.techarena.in/showthread.php?t=1012874
>
> http://forums.techarena.in
>
>

DaveM at Vernon wrote:
> I'm not sure what you mean by administrator -> service option and starting
> remote desktop service. Can you explain that in a little more detail?
>
> Thanks.
>
> "allmywebsite1" wrote:
>
>> you have to enable from administrator -> service option and start remote
>> desktop service. either enable remote service need to done.. then do
>> follow ur way then it should work..
>>
>>
>> --
>> allmywebsite1
>> ------------------------------------------------------------------------
>> allmywebsite1's Profile: http://forums.techarena.in/member.php?u=52722
>> View this thread: http://forums.techarena.in/showthread.php?t=1012874
>>
>> http://forums.techarena.in
>>
>>

Windows XP Pro has an icon "Administrative Tools" in Control Panel.
After that window opens double-click on "Component Services". Then
click on Services (local). Another window will open to list all the
services. Scroll down to where it says Remote Desktop. I expand the
screen so that you have a full window to peruse your options. Left-
click on Remote Desktop. It should be listed under Startup Type as
manual rather than automatic. Use the phrase, _Start_ the service.
If you right-click on Remote Desktop, under Properties, it will
show Dependencies which in this case is RPC, Remote Procedure Call.
You can also start up Administrative Tools from the command line.

The less expensive 'Home' versions of Windows, I don't think come
with Administrative Tools. http://support.microsoft.com/kb/304718