Remote assistance set-up

My dad (in Florida) is having problems with his Windows ME machine & I'm
trying to help him set up remote assistance so I can connect & help him (from
Utah), but I can't find the exact procedure to send to him. Can someone
give me the exact instructions or a link? Thanks in advance.

Win Me has no "Remote Assistance" feature unlike XP.
--
Mike Maltby MS-MVP
(E-Mail Removed)


Rebecca8065 <(E-Mail Removed)> wrote:

> My dad (in Florida) is having problems with his Windows ME machine &
> I'm trying to help him set up remote assistance so I can connect &
> help him (from Utah), but I can't find the exact procedure to send
> to him. Can someone give me the exact instructions or a link?
> Thanks in advance.

Thanks, Mike... I was afraid of that.

"Mike M" wrote:

> Win Me has no "Remote Assistance" feature unlike XP.
> --
> Mike Maltby MS-MVP
> (E-Mail Removed)
>
>
> Rebecca8065 <(E-Mail Removed)> wrote:
>
> > My dad (in Florida) is having problems with his Windows ME machine &
> > I'm trying to help him set up remote assistance so I can connect &
> > help him (from Utah), but I can't find the exact procedure to send
> > to him. Can someone give me the exact instructions or a link?
> > Thanks in advance.
>

As Mike has observed, WinMe has no Remote Desktop or Remote Assistance, but
RealVNC (http://www.realvnc.com/) will give you the ability to connect to
his desktop via the Internet.

--
Richard G. Harper [MVP Shell/User] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Rebecca8065" <(E-Mail Removed)> wrote in message
news:09F5C61C-102C-4A5F-A53D-(E-Mail Removed)...
> My dad (in Florida) is having problems with his Windows ME machine & I'm
> trying to help him set up remote assistance so I can connect & help him
> (from
> Utah), but I can't find the exact procedure to send to him. Can someone
> give me the exact instructions or a link? Thanks in advance.

Thanks, Richard; I'll check out RealVNC.

"Richard G. Harper" wrote:

> As Mike has observed, WinMe has no Remote Desktop or Remote Assistance, but
> RealVNC (http://www.realvnc.com/) will give you the ability to connect to
> his desktop via the Internet.
>
> --
> Richard G. Harper [MVP Shell/User] (E-Mail Removed)
> * PLEASE post all messages and replies in the newsgroups
> * for the benefit of all. Private mail is usually not replied to.
> * My website, such as it is ... http://rgharper.mvps.org/
> * HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>
>
> "Rebecca8065" <(E-Mail Removed)> wrote in message
> news:09F5C61C-102C-4A5F-A53D-(E-Mail Removed)...
> > My dad (in Florida) is having problems with his Windows ME machine & I'm
> > trying to help him set up remote assistance so I can connect & help him
> > (from
> > Utah), but I can't find the exact procedure to send to him. Can someone
> > give me the exact instructions or a link? Thanks in advance.
>
>
>