I recently purchased a WUSB11 v2.6 to add a PC to my
already up and running Linksys wireless home network. It
will not work on my Dell Dimension XPS T450 running
Win98SE. I have spoken with four separate Linksys support
techs to no avail.
My original set-up:
PC1 = Dell XPS-T500 running Win98SE, connected by Ethernet
cable to a Linksys BEFW11S4 v2 WAP Router, which is
connected to a Motorola SB4200 cable modem.
PC2 = Compaq Presario Notebook P4 1.7Gh running WinXP
Home, with a Linksys WPC11 wireless card.
This set up has been running flawlessly for almost a year.
I purchased a new HP desktop P4 2.8Gh running WinXP Media
Center. I disconnected the Dell XPS from the router and
connected the router to the new HP. HP and Compaq
networked fine together. WEP-enabled, channel 6.
I moved the Dell XPS to another floor and connected it to
a new WUSB11 v2.6 adapter, after first installing the
software from the CD. The WUSB11 can see the network
SSID, signal strength excellent according to the WLAN
Profile screen, but cannot connect. When I try to
connect, the msgsrv32 file stops responding. (I have no
power saving options selected.)
Also, when I first install the driver, the software tells
me that my TCP/IP is setup for static IP and asks if I
want to change to dynamic IP. But my TCP/IP IS ALREADY
configured for dynamic IP!
With the 2.6 software installed, the PC continually stops
responding, or crashes. I get error messages generated by
the WLAN program. With the software uninstalled, the PC
runs just fine. I have removed and reinstalled my TCP/IP
protocol. I have NetBios installed over TCP/IP on all PCs
in the network. I disabled WEP encryption. I set my
router to broadcast SSID. All firewalls and antivirus
software disabled. Nothing helps, because I can't get by
what seems to be a faulty driver.
My last e-mail to Linksys brought, in part, the following
response:
"...it might be that your pc's operating system is already
missing files to properly install the Linksys software,
but I've already seen that "msgsrv32.exe" error with my
win98se pc, whenever I would install a new device, the
only way I was able to get arround with that is I've
reinstalled the operating system. After that it did work
with no problem. But win98se deffinitely works with the
WUSB11v2.6. MSGSRV32 is an operating system file."
The Linksys router had installed just fine on the Dell.
However that connects via ethernet adapter. The new
adapter is USB. Could that be the problem? I tried
installing two other USB devices just to see if USB is the
problem (digi camera & SmartMedia card reader), and they
install fine; no msgsrv32 problems. I really hate to wipe
out the HD and reinstall Win98SE. (XP is out - enough
folks in the Dell forums have told me the hardware, video
& audio cards, etc., just won't do well with XP).
Anyone know what the problem could be? If I decide it's a
bum adapter, I only have three more days to return it.
If I DO decide to reinstall, the Dell Resource CD offers
these options: Recover Driver & Install Files, Refresh
Windows OS, Recover Hard Drive Without Format, or Format
and Recover Hard Drive.
What is recommended: try each incrementally? Or dive in
and go for a reformat?
Thanks in advance for any help or advice.
Jim McGowan
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