Refugee from Virgin Media seeking new ISP. Any ideas? I was thinking Talktalk

Hi folks.
I'm one of the many thousands fleeing the crap ship Virgin Media as it
sinks into a well deserved watery grave and as a result I am looking
for a new ISP. I would classify myself as an average user and I'm
based in Brighton.
After a bit of research I'm liking Talktalk but I'm wondering what
their general performance is like. I've been to the web site for the
biased view now I'd like an unbiased view.
TIA

On Mon, 23 Jul 2007 14:53:11 GMT, (E-Mail Removed) wrote:

>Hi folks.
>I'm one of the many thousands fleeing the crap ship Virgin Media as it
>sinks into a well deserved watery grave and as a result I am looking
>for a new ISP. I would classify myself as an average user and I'm
>based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
>their general performance is like. I've been to the web site for the
>biased view now I'd like an unbiased view.
>TIA

A friend who is with Talktalk says they took forever to get his
connection working and it's still not very reliable.

I use Demon and find them to be reliable.

Zen seems to be the favourite with many people that I know but a bit
too expensive for my needs.

Steve

--
Steve Wolstenholme Neural Planner Software Ltd

EasyNN-plus. The easy way to build neural networks.

http://www.easynn.com

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking
> for a new ISP. I would classify myself as an average user and I'm
> based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
> their general performance is like. I've been to the web site for the
> biased view now I'd like an unbiased view.
> TIA

We're all biased in here ;-), so you'll no doubt get some replies from
people who love or hate certain ISPs for their own reasons, regardless of
any "logic"
If I were you, I'd do a bit of research yourself first.
Have a look at - and do comparisons of - ISPs on sites such as
www.thinkbroadband.com

Regardless of personal views, some of the "bias" in this newsgroup is
currently definitely *against* the following ISPs (i.e. don't touch 'em with
a bargepole at the moment if you value your sanity, etc), for various
reasons:
TalkTalk - takes ages for them to provide a connection, poor service. Owned
by Carphone Warehouse. Didn't you see the BBC Watchdog programme a few
months back?
Sky - as above
Virgin - falling apart at the seams (but you knew that anyway).
Tiscali - crap service
Be - fast service, not available everywhere and tight-fisted (apparently
won't contact BT if you have a line problem, as it costs them money, which
they don't like spending).
BT - expensive for what you get, with Indian call-centre.
Pipex - going down the drain, apparently.

When you've done your research, you may well find that the ISP that meets
your needs turns out to be a small one that doesn't advertise with a lot of
hype. Don't be put off. It will probably give good service at a reasonable
cost, with good after-sales service, unlike many of the bigger boys.
You might end up with a list something like:
AAISP, IDnet, Brightview (Includes Globalnet, Madasafish and Waitrose)
Entanet, etc.

Hope that helps,

George

On Mon, 23 Jul 2007 14:53:11 GMT, (E-Mail Removed) wrote:

>Hi folks.
>I'm one of the many thousands fleeing the crap ship Virgin Media as it
>sinks into a well deserved watery grave and as a result I am looking
>for a new ISP. I would classify myself as an average user and I'm
>based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
>their general performance is like. I've been to the web site for the
>biased view now I'd like an unbiased view.
>TIA

The general consensus seems to be fine, if you can get it, but many
people cannot, and some are hanging around for months waiting for
activation.

I should imagine after coming from Virgin, the last thing you want is
any more hassle. At the moment it's very important you read the ISP
reviews.I'd go with one of the smaller jobs on a 30 day contract.

UKFSN were seamless for me, but it's only been a few days so I cant
really comment, apart from my partner has been with them for a year
with no problems. Very strict on downloads, so make sure you get the
right package, 30gb (19.99) looks like a safe bet, otherwise there are
penalties for going over.

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking
> for a new ISP. I would classify myself as an average user and I'm
> based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
> their general performance is like. I've been to the web site for the
> biased view now I'd like an unbiased view.
> TIA

I bet Virgin Media really wasn't expecting all this.
They deserve it though after all the promises of doin this and that, and
all that it turned out to be was a charge more for this and more for
that, and then cut down on this, and stop all that.

What say you Alex Brown?

(E-Mail Removed) wrote:
> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking
> for a new ISP. I would classify myself as an average user and I'm
> based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
> their general performance is like. I've been to the web site for the
> biased view now I'd like an unbiased view.
> TIA

TalkTalk are dreadful.

If you want downloads to crawl at 0.5k/s if you are lucky then go ahead. If
you want frequent downtime, then go ahead. If you want useless customer
services then go ahead.

They are very poor, makes Virgin look top notch.


--
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http://petitions.pm.gov.uk/NGN-use-by-GPs
http://petitions.pm.gov.uk/MetricNow

(E-Mail Removed) wrote:
> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking
> for a new ISP. I would classify myself as an average user and I'm
> based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
> their general performance is like. I've been to the web site for the
> biased view now I'd like an unbiased view.
> TIA

Try here http://bbs.adslguide.org.uk/

Regards

Alan

"Alan" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ...
> (E-Mail Removed) wrote:
>> Hi folks.
>> I'm one of the many thousands fleeing the crap ship Virgin Media as
>> it
>> sinks into a well deserved watery grave and as a result I am looking
>> for a new ISP. I would classify myself as an average user and I'm
>> based in Brighton.
>> After a bit of research I'm liking Talktalk but I'm wondering what
>> their general performance is like. I've been to the web site for the
>> biased view now I'd like an unbiased view.
>> TIA
>
> Try here http://bbs.adslguide.org.uk/

Here too.
http://www.dslzoneuk.net/isp_ratings.php

If you want to read Virgin employees moanin and talkin about job cuts,
read the other forum.
Can't tell you what it is, cuz Alex Brown might see em all )

(E-Mail Removed) wrote:

> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking
> for a new ISP. I would classify myself as an average user and I'm
> based in Brighton.
> After a bit of research I'm liking Talktalk but I'm wondering what
> their general performance is like. I've been to the web site for the
> biased view now I'd like an unbiased view.

According the thinkbroadband's users, TalkTalk are *worse* than Virgin. All the
'big' ISPs are rubbish in varying degrees as far as I can tell.

And you do get what you pay for. In other words, you won't get a great service
for tuppence. In fact a great service is going to cost a fraction more than the
average but only a fraction more, not a fortune actually. You need to decide
what you're looking for.

What's your budget, and what level of service are you looking for ? And how much
were you paying Virgin ? You'd have been crazy to pay list price. They offered
me 4Mbps for £8.50 but even that low price wasn't enough to stay.

Graham

(E-Mail Removed) wrote:
> Hi folks.
> I'm one of the many thousands fleeing the crap ship Virgin Media as it
> sinks into a well deserved watery grave and as a result I am looking

As their Q1 results showed an *increase* in Broadband customers, and they
are officially the UKs largest Consumer ISP, I think you're comment might be
somewhat in error ;-)

--
Carl Waring
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