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Recommend any ISP, leaving Plusnet due to poor support

 
 
Invisible Man
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      05-13-2006, 11:05 PM
Due to the lack of support from Plusnet and not addressing my questions I am
considering leaving Plusnet.

Can anyone recommend a good provider without all this throttling rubbish,
also one where support actual answer posts

Thanks


 
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nick
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      05-13-2006, 11:56 PM
NTL


"Invisible Man" <(E-Mail Removed)> wrote in message news:44666635$0$9233$(E-Mail Removed)...
> Due to the lack of support from Plusnet and not addressing my questions I am
> considering leaving Plusnet.
>
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts
>
> Thanks
>
>



 
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Bob Eager
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      05-14-2006, 12:07 AM
On Sat, 13 May 2006 23:05:24 UTC, "Invisible Man"
<(E-Mail Removed)> wrote:

> Due to the lack of support from Plusnet and not addressing my questions I am
> considering leaving Plusnet.
>
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts


AAISP.

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]
 
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Jack
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      05-14-2006, 12:54 AM
"Invisible Man" <(E-Mail Removed)> wrote in message
news:44666635$0$9233$(E-Mail Removed)...
> Due to the lack of support from Plusnet and not addressing my questions I
> am
> considering leaving Plusnet.
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts


Haven't decided to move yet but I've heard good reports about Nildram.


 
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PlusNet Support Team
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      05-14-2006, 02:32 AM
Invisible Man wrote:
> Due to the lack of support from Plusnet and not addressing my questions I am
> considering leaving Plusnet.
>
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts
>
> Thanks
>
>


Care to elaborate a little more on why?

Regards,

--
|Bob Pullen Broadband Solutions for
|Support Home & Business @
|PlusNet plc. www.plus.net
+------ PlusNet - The smarter way to Internet! -----
 
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John DH
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      05-14-2006, 05:32 AM

"Invisible Man" <(E-Mail Removed)> wrote in message
news:44666635$0$9233$(E-Mail Removed)...
> Due to the lack of support from Plusnet and not addressing my questions I

am
> considering leaving Plusnet.
>
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts


Have a look at IDnet, no personal experience. Looking at the forums, them
seem to have happy customers and reasonable prices

John DH


 
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ukbrown
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      05-14-2006, 07:43 AM

On 14-May-2006, "Invisible Man" <(E-Mail Removed)> wrote:

> Due to the lack of support from Plusnet and not addressing my questions I
> am
> considering leaving Plusnet.


I have had my tickets answered in reasonable timeframe recently. From what
I hear of other ISP's they are no better and maybe no worse. Most of them
throttle, most of them cap.
 
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Harry Limey
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      05-14-2006, 08:18 AM

"nick" <(E-Mail Removed)> wrote in message
news:44667218$0$9240$(E-Mail Removed)...


> NTL
>


They are not known as NTHell for nothing!! go nowhere near them!


 
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Phil
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      05-14-2006, 08:42 AM
On Sun, 14 May 2006 07:43:53 GMT, "ukbrown" <(E-Mail Removed)> wrote:

>
>On 14-May-2006, "Invisible Man" <(E-Mail Removed)> wrote:
>
>> Due to the lack of support from Plusnet and not addressing my questions I
>> am
>> considering leaving Plusnet.

>
>I have had my tickets answered in reasonable timeframe recently. From what
>I hear of other ISP's they are no better and maybe no worse. Most of them
>throttle, most of them cap.


Off to Nildram - TOMORROW 15th May - (hooray!).

Reason for leaving :- utterly cheesed off with all the winging,
moaning, whining complaining, carping, chiding, condemning,
denouncing, unsatisfied, picky, grumbling, petulant ,ill-humored,
fractious, discontented, sullen, unhappy, cantankerous...(need I go
on?)..posts that you get about Plusnet here, in ADSLGuide and in the
forums. It really is sad and depressing.

Are all Plusnet customers miserable grumpy complaining old b.....s or
is it Plusnet? In the 'old days' this was a great place to be. Not now
sadly.

The last straw for me was about a month ago was when Plusnet's Usenet
server was running like treacle, and the response from a ticket - 31
hours later was "do three speed tests, preferably one after midnight".
I got my MAC code a couple of days later. At least I got a MAC code
within 45 minutes.

I chose Nildram because I will get a 50 gigabyte cap for a similar
price to Plusnet (- even though I am unlikely to use more that 10 or
15gigs), because they give a (somewhat restricted) but free access to
Giganews - and also because there doesn't seem to be much wingeing
about them in ADSLGuide.

So, goodbye everyone. I will miss all you 'grumpy old men'

Phil
 
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The Invisible Man
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      05-14-2006, 08:54 AM
Invisible Man wrote:
> Due to the lack of support from Plusnet and not addressing my questions I am
> considering leaving Plusnet.
>
> Can anyone recommend a good provider without all this throttling rubbish,
> also one where support actual answer posts
>
> Thanks
>
>

Oh dear. This place is getting crowded with invisible people.

I am contemplating moving to Nildram having heard many good reports and
seen very good and consistent results at ADSLGuide over the last couple
of years. I only do about 2-3Gb a month though. Not sure how good they
would be for really heavy usage.
 
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