Recent drop in line speed availability?

I have a 1Mb Pipex connection (Solo 1000), which was upgraded from 512 a few
months ago. Since the upgrade, my connection has been showing as "2.2
Mbps", but speed tests confirm I'm definitely getting 1Mb. I assume this
means my line was actually upgraded to 2Mb and Pipex are throttling the
speed at their end to what I'm paying for.

I've been toying with the idea of upgrading to 2Mb for a while. All the 2Mb
Pipex packages were available to me at the time of the upgrade and after and
the Sam Knows checker previously showed that my line supported 2Mb.

However, when I looked at the upgrade options on Pipex the other day it
wouldn't allow me any 2Mb packages any more, as apparently BT have reported
my line as being unable to support it. Now when I check Sam Knows it says
I can't get 2Mb and I only "may" be able to get 1Mb!

My 1Mb connection is still working fine and still reporting it is connected
at 2.2Mb. Unfortunately I'm still using a USB modem so I can't check line
stats. I'm apparently 2.5km from the exchange.

Any idea what could have changed?

On Wed, 19 Oct 2005 18:25:00 +0100, "Ant" <(E-Mail Removed)>
wrote:

> I assume this
>means my line was actually upgraded to 2Mb and Pipex are throttling the
>speed at their end to what I'm paying for.

agreed.

>However, when I looked at the upgrade options on Pipex the other day it
>wouldn't allow me any 2Mb packages any more, as apparently BT have reported
>my line as being unable to support it. Now when I check Sam Knows it says
>I can't get 2Mb and I only "may" be able to get 1Mb!
>
>My 1Mb connection is still working fine and still reporting it is connected
>at 2.2Mb. Unfortunately I'm still using a USB modem so I can't check line
>stats. I'm apparently 2.5km from the exchange.

Modems do line stats too, see http://www.kitz.co.uk/adsl/linestats.htm

>Any idea what could have changed?

electrical properties of the line. You should be able to migrate
sideways to another 2M provider if Pipex won't change to 2M at their
end. As the line is already at 2M it just needs their throttle lifting
so it is pointles them referring to the BT checker in any case.

Phil
--
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