Reasons for loss of Service

02-10-2005, 07:44 AM

Hi

Yesterday I lost my BB connection from 11:45a to 18:00p.

My ISP (Businessserve) claimed to be unable to find out a reason for this
failure. My home BB connection with the same ISP from a neighbouring
Xchange was fine.

Is there any way of finding out a reason for a failure like this?

--
Regards
Barry

02-10-2005, 10:13 AM

BJH <(E-Mail Removed)> wrote:
> Hi
>
> Yesterday I lost my BB connection from 11:45a to 18:00p.
>
> My ISP (Businessserve) claimed to be unable to find out a reason for this
> failure. My home BB connection with the same ISP from a neighbouring
> Xchange was fine.
>
> Is there any way of finding out a reason for a failure like this?

Some routers have logs, with histories.
It's possible it's a problem on your line.

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