On Mon, 20 Jul 2009 08:46:49 +0100, Bassplus <(E-Mail Removed)> wrote:
<snip>
>
>I got in touch with good old BT and within hours they are coming round
>to sort out the phone line. Why could Plusnet not do that, and where
>the rocket science in it?
>
Because Plusnet don't own the phone lines, and have no access to the
phone lines.
You should have contacted BT *first*, since you have said your phone
line was also "noisy". It was always likely to be a fault on the phone
line, and it is only BT (or your local loop supplier if not them) who
can deal with those.
>It has nothing to do with what the fault is. The issue is the ponces
>at Plusnet failing to support their customers as they are supposed to.
>Dread to think how they get on with some real technical problems!
>
>The important thing for me is to make sure any future potential
>victims of Plusnet are made aware just how appalling they are once you
>get off the initial script.
>
>Newsgroups provide just that facility thankfully.
>
Well all you have actually done is shown that some Plusnet customers
are totally clueless and ridiculously rude.
You haven't really given us any insight into Plusnet, and if your
attitude to them has been anything like the attitude you have shown in
this thread, I am sure they will be VERY pleased when you ask for your
MAC code.
--
Alex Heney, Global Villager
Support bacteria - it's the only culture some people have!
To reply by email, my address is alexATheneyDOTplusDOTcom
|
Similar Threads
Linear Mode
