Re: D-Link DSL2640B - Power LED is Red and won't connect

On 29/03/2010 14:30, m wrote:
> Hi all
>
> Just thought I would post here as good-old Bob Pullen from PLusnet
> support came up as a poster back in October last year in a "Think
> Broadband" forum after a Goggle search
> http://forums.thinkbroadband.com/fre...ml#Post3730111
>
>
> I don't know if Plusnet still supply this unit but the problem was that
> it only ever came up with a red power light.
>
> We went round to investigate for a friend this morning and changed the
> PSU and it immediately sprang into life.
>
> We used a spare from an external hard drive which was much better than
> the plugtop one supplied with the unit originally - which seems under
> specified for a unit that is probably on all the time.
> The new one is a 3A one and the connector was fortunately the biggish
> co-axial one that seems to be becoming statndard on 12v PSUs nowadays.
>
> Just in case anyone gets the same problem.
>
> Mike
>
Thanks for that. I've got one of those.
OK so far but I'll mark this post in case of future reference!

George

On 29/03/2010 17:40, George Weston wrote:
> On 29/03/2010 14:30, m wrote:
>> Hi all
>>
>> Just thought I would post here as good-old Bob Pullen from PLusnet
>> support came up as a poster back in October last year in a "Think
>> Broadband" forum after a Goggle search
>> http://forums.thinkbroadband.com/fre...ml#Post3730111
>>
>>
>>
>> I don't know if Plusnet still supply this unit but the problem was that
>> it only ever came up with a red power light.
>>
>> We went round to investigate for a friend this morning and changed the
>> PSU and it immediately sprang into life.
>>
>> We used a spare from an external hard drive which was much better than
>> the plugtop one supplied with the unit originally - which seems under
>> specified for a unit that is probably on all the time.
>> The new one is a 3A one and the connector was fortunately the biggish
>> co-axial one that seems to be becoming statndard on 12v PSUs nowadays.
>>
>> Just in case anyone gets the same problem.
>>
>> Mike
>>
> Thanks for that. I've got one of those.
> OK so far but I'll mark this post in case of future reference!

And, lo and behold, future reference was duly required!
Mine suffered from the same problem yesterday.
I contacted my ISP and D-Link, who both advised to try resetting it and
trying again.
Did that - no dice.
Next step (seeing as it's under warranty) was to get in touch with
D-Link, who tell me to send it back to them, which I will do.

George

On 30/04/2010 19:55, George Weston wrote:
> On 29/03/2010 17:40, George Weston wrote:
>> On 29/03/2010 14:30, m wrote:
>>> Hi all
>>>
>>> Just thought I would post here as good-old Bob Pullen from PLusnet
>>> support came up as a poster back in October last year in a "Think
>>> Broadband" forum after a Goggle search
>>> http://forums.thinkbroadband.com/fre...ml#Post3730111
>>>
>>>
>>>
>>>
>>> I don't know if Plusnet still supply this unit but the problem was that
>>> it only ever came up with a red power light.
>>>
>>> We went round to investigate for a friend this morning and changed the
>>> PSU and it immediately sprang into life.
>>>
>>> We used a spare from an external hard drive which was much better than
>>> the plugtop one supplied with the unit originally - which seems under
>>> specified for a unit that is probably on all the time.
>>> The new one is a 3A one and the connector was fortunately the biggish
>>> co-axial one that seems to be becoming statndard on 12v PSUs nowadays.
>>>
>>> Just in case anyone gets the same problem.
>>>
>>> Mike
>>>
>> Thanks for that. I've got one of those.
>> OK so far but I'll mark this post in case of future reference!
>
> And, lo and behold, future reference was duly required!
> Mine suffered from the same problem yesterday.
> I contacted my ISP and D-Link, who both advised to try resetting it and
> trying again.
> Did that - no dice.
> Next step (seeing as it's under warranty) was to get in touch with
> D-Link, who tell me to send it back to them, which I will do.
>
> George
>
Update: I just got my router back from D-Link, after returning it under
warranty.
And - lo and behold - it came back with a new, uprated PSU.
Whether or not they did anything to the router is a moot point but the
original PSU is clearly a problem with this model.

George