Re: Broadband switch - Why so long to action

"rdd" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) o.uk...
> Looking to switch to basic Be broadband from Metronet ( as was), However
> quote 2-4 weeks to action. During that time no broadband - this is not an
> option for me - daily use needed.
>
> Any ideas how to get round problem.
>
> Thanks.
Is this a normal MAC migration?

Did you ask Be why the down-time?
--
Graham.

%Profound_observation%

rdd wrote:

> there is a cancellation fee if things don't work out.

BT introduced this cute little trick a while ago, so it has spread like
wildfire across the industry.

--
<http://ale.cx/> (AIM:troffasky) ((E-Mail Removed))
21:33:01 up 50 days, 4:29, 2 users, load average: 0.22, 0.25, 0.18
A few flakes working together can unleash an avalanche of destruction

"rdd" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) o.uk...
> Graham. wrote:
>> "rdd" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed) o.uk...
>>> Looking to switch to basic Be broadband from Metronet ( as was),
>>> However quote 2-4 weeks to action. During that time no broadband - this
>>> is not an option for me - daily use needed.
>>>
>>> Any ideas how to get round problem.
>>>
>>> Thanks.
>> Is this a normal MAC migration?
>>
>> Did you ask Be why the down-time?
>
> Since posting I have phoned Be pre-sales help line. They say that the
> PAYG ISP I am currently using should allow me to continue using them until
> the day of the change over. I would have of course to pay for that
> changeover period use. In such a case, there would only be a few (two or
> so) hours disconnected.
>
> If that is the case then not so bad. But if not then I have problems, and
> once signed up for Be there is a cancellation fee if things don't work
> out.

Get a new phone line and order ADSL on that. When it works and had been
reliable for a few weeks, cancel the other service. Do not try to migrate
the phone number to the new service.

This will guarantee you continuous service ....

-- Graham J