RDP session timeout

I inherited a network recently, and am still trying to sort out the
mess. I have one particular problem that I'm having a hard time
solving. I have a remote site that is on a seperate domain. I have a
site-to-site VPN tunnel between the offices using two SonicWALL TZ170s.
They RDP into one of my servers here in the corporate office to access
a database. They have been complaining since before me that their
session gets terminated after just a few minutes of inactivity. I have
scoured the default domain policy for my domain and I find the setting
to log off a remote session after a certain amount of inactivity, but
this setting is set to 480 minutes. Just to be sure, I created an OU
in Active Directory for the users in the remote office, and created a
seperate group policy disabling this setting. They still complain of
getting booted after just a few minutes. Can someone please point me
in the right direction??

Thanks in advance.

On 2006-05-19 14:12:53 -0400, (E-Mail Removed) said:

> I inherited a network recently, and am still trying to sort out the
> mess. I have one particular problem that I'm having a hard time
> solving. I have a remote site that is on a seperate domain. I have a
> site-to-site VPN tunnel between the offices using two SonicWALL TZ170s.
> They RDP into one of my servers here in the corporate office to access
> a database. They have been complaining since before me that their
> session gets terminated after just a few minutes of inactivity. I have
> scoured the default domain policy for my domain and I find the setting
> to log off a remote session after a certain amount of inactivity, but
> this setting is set to 480 minutes. Just to be sure, I created an OU
> in Active Directory for the users in the remote office, and created a
> seperate group policy disabling this setting. They still complain of
> getting booted after just a few minutes. Can someone please point me
> in the right direction??
>
> Thanks in advance.

Sounds like it might be a setting of some sort on the SonicWall,
something that controls established TCP sessions through the
firewall/VPN tunnel. Does this problem exhibit itself connecting via
RDP to the server without going through the tunnel, i.e., from the same
LAN?

--
Regards,
Scott Lowe
ePlus Technology Inc.