RDP issue

I was working on an IIS issue from an rdp administrative seesion and
restarted the server. Since then I cannot establish an RDP seesion to the
server. The server is an application server running Windows 2003 SP1 with
all critical updates. Any ideas

In news:(E-Mail Removed),
David Melin <(E-Mail Removed)> stated, which I commented on below:
> I was working on an IIS issue from an rdp administrative seesion and
> restarted the server. Since then I cannot establish an RDP seesion
> to the server. The server is an application server running Windows
> 2003 SP1 with all critical updates. Any ideas

HI David.

Your name looks familiar. Former student at New Horizons in KP?

Have you tried to look at it through Terminal Services Manager from another
server to see if it is available? Also you can check to see if the reg key
got changed that disables RDP (which you can turn on remotely):
http://www.petri.co.il/remotely_enab...erver_2003.htm

Also, do you possibly remember what you may have changed other than IIS? A
new update possibly? Anyone onsite to see if it hung during boot? Does it
have a DRAC card(Dell's is DRAC, but IBM and others have them as options as
well)?

Do you have a backdoor remote tool, such as VNC for such times? We have that
on our customer servers configured to use a different port. It helped me
once for an issue like this.


--
Ace
Innovative IT Concepts, Inc (IITCI)
Willow Grove, PA

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
Microsoft MVP - Directory Services
Microsoft Certified Trainer

Having difficulty reading or finding responses to your post?
Instead of the website you're using, I suggest to use OEx (Outlook Express
or any other newsreader), and configure a news account, pointing to
news.microsoft.com. This is a direct link to the Microsoft Public
Newsgroups. It is FREE and requires NO ISP's Usenet account. OEx allows you
to easily find, track threads, cross-post, sort by date, poster's name,
watched threads or subject.
It's easy:

How to Configure OEx for Internet News
http://support.microsoft.com/?id=171164

Infinite Diversities in Infinite Combinations
Assimilation Imminent. Resistance is Futile
"Very funny Scotty. Now, beam down my clothes."

The only constant in life is change...

I checked and confirmed that it is enabled in the registry. However I used
the Terminal Services Connection Manager and discovered that the RDP-TCP
listener is not displayed.

"Ace Fekay [MVP]" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> In news:(E-Mail Removed),
> David Melin <(E-Mail Removed)> stated, which I commented on
> below:
>> I was working on an IIS issue from an rdp administrative seesion and
>> restarted the server. Since then I cannot establish an RDP seesion
>> to the server. The server is an application server running Windows
>> 2003 SP1 with all critical updates. Any ideas
>
> HI David.
>
> Your name looks familiar. Former student at New Horizons in KP?
>
> Have you tried to look at it through Terminal Services Manager from
> another server to see if it is available? Also you can check to see if the
> reg key got changed that disables RDP (which you can turn on remotely):
> http://www.petri.co.il/remotely_enab...erver_2003.htm
>
> Also, do you possibly remember what you may have changed other than IIS? A
> new update possibly? Anyone onsite to see if it hung during boot? Does it
> have a DRAC card(Dell's is DRAC, but IBM and others have them as options
> as well)?
>
> Do you have a backdoor remote tool, such as VNC for such times? We have
> that on our customer servers configured to use a different port. It helped
> me once for an issue like this.
>
>
> --
> Ace
> Innovative IT Concepts, Inc (IITCI)
> Willow Grove, PA
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP
> Microsoft MVP - Directory Services
> Microsoft Certified Trainer
>
> Having difficulty reading or finding responses to your post?
> Instead of the website you're using, I suggest to use OEx (Outlook Express
> or any other newsreader), and configure a news account, pointing to
> news.microsoft.com. This is a direct link to the Microsoft Public
> Newsgroups. It is FREE and requires NO ISP's Usenet account. OEx allows
> you to easily find, track threads, cross-post, sort by date, poster's
> name, watched threads or subject.
> It's easy:
>
> How to Configure OEx for Internet News
> http://support.microsoft.com/?id=171164
>
> Infinite Diversities in Infinite Combinations
> Assimilation Imminent. Resistance is Futile
> "Very funny Scotty. Now, beam down my clothes."
>
> The only constant in life is change...
>
>

In news:(E-Mail Removed),
David Melin <(E-Mail Removed)> stated, which I commented on below:
> I checked and confirmed that it is enabled in the registry. However
> I used the Terminal Services Connection Manager and discovered that
> the RDP-TCP listener is not displayed.

If you have access to the console, try disabling it and then re=enabling it.
If remote, follow that article to disable it, then force a restart using the
shutdown command to tell it to restart that machine (make sure you use the
restart switch), then renable it upon boot remotely and see if that helps.

I hope the New Horizons classes you attended were helpful.

Ace