RAS problems

I had an ADSL synch loss from a stable connection speed of about 4 Mbps. The
connection restored at .99 Mbps. I rebooted the router and restored a
connection at about 4 Mbps.

For approximately 3 days my download speed has been about .4 Mbps.

Is there anything I can do to reset the RAS profile without waiting for 72
hours?

It seems crazy that a freak connection can lower the download speed for such
a long period of time.

In article <4cc86a1c$0$2523$(E-Mail Removed)>,
Gareth <hotmail.com@dgareth_remove.com> wrote:

>Is there anything I can do to reset the RAS profile without waiting for 72
>hours?

Phone your ISP. Since it appears to be Zen, they'll probably be helpful.

-- Richard

"Richard Tobin" <(E-Mail Removed)> wrote in message
news:ia9rta$2hd3$(E-Mail Removed)...
> In article <4cc86a1c$0$2523$(E-Mail Removed)>,
> Gareth <hotmail.com@dgareth_remove.com> wrote:
>
>>Is there anything I can do to reset the RAS profile without waiting for 72
>>hours?
>
> Phone your ISP. Since it appears to be Zen, they'll probably be helpful.

Nope. I was told there was nothing they could do for 72 hours.

Surely though if it is that easy for the profile speed to drop then it must
be possible to increase it. Otherwise the BT ADSL network would be a pretty
poor creation - no provision for correction of faults.

"kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:(E-Mail Removed)...
>
>
> "Gareth" wrote in message
> news:4cc87b68$0$12166$(E-Mail Removed)...
>
>
>
> "Richard Tobin" <(E-Mail Removed)> wrote in message
> news:ia9rta$2hd3$(E-Mail Removed)...
>> In article <4cc86a1c$0$2523$(E-Mail Removed)>,
>> Gareth <hotmail.com@dgareth_remove.com> wrote:
>>
>>>Is there anything I can do to reset the RAS profile without waiting for
>>>72
>>>hours?
>>
>> Phone your ISP. Since it appears to be Zen, they'll probably be helpful.
>
> Nope. I was told there was nothing they could do for 72 hours.
>
> Surely though if it is that easy for the profile speed to drop then it
> must
> be possible to increase it. Otherwise the BT ADSL network would be a
> pretty
> poor creation - no provision for correction of faults.
>
> --------------------------------------------------------------------------------
>
> But there is...it takes 72 hours to decide whether it was a simple one off
> noise spike, which appears to be to long for your tastes...
>
> B-)

Hmm, 72 hours and counting and the RAS profile has not yet changed despite a
4 Mbps connection.

On 27/10/2010 22:22, kraftee wrote:
>
>
> "Gareth" wrote in message news:4cc88ff9$0$12162$(E-Mail Removed)...
>
>
>
> "kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
> news:(E-Mail Removed)...
>>
>>
>> "Gareth" wrote in message
>> news:4cc87b68$0$12166$(E-Mail Removed)...
>>
>>
>>
>> "Richard Tobin" <(E-Mail Removed)> wrote in message
>> news:ia9rta$2hd3$(E-Mail Removed)...
>>> In article <4cc86a1c$0$2523$(E-Mail Removed)>,
>>> Gareth <hotmail.com@dgareth_remove.com> wrote:
>>>
>>>> Is there anything I can do to reset the RAS profile without waiting
>>>> for 72
>>>> hours?
>>>
>>> Phone your ISP. Since it appears to be Zen, they'll probably be helpful.
>>
>> Nope. I was told there was nothing they could do for 72 hours.
>>
>> Surely though if it is that easy for the profile speed to drop then it
>> must
>> be possible to increase it. Otherwise the BT ADSL network would be a
>> pretty
>> poor creation - no provision for correction of faults.
>>
>> --------------------------------------------------------------------------------
>>
>>
>> But there is...it takes 72 hours to decide whether it was a simple one
>> off noise spike, which appears to be to long for your tastes...
>>
>> B-)
>
> Hmm, 72 hours and counting and the RAS profile has not yet changed
> despite a
> 4 Mbps connection.
>
> --------------------------------------------------------------------------------
>
>
> Patience is a virtue seldom shown by a DSL user whose service is 'lumpy'
> ;-)
>
> Has your actual service been up and running for those 72 hours?
>
> Oh by the way I always quote 7 to 10 days when I'm leaving site after
> (hopefully) fixing a DSL fault, just to make you feel worse. Actually if
> ZEN are stating 72 hours then get onto them to reset your profile, which
> they can do with one phone call to the correct department.

Are you mixing up the bRas with the IP profile?
As Kraftee said, your ISP can reset your IP profile.

George

"kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:(E-Mail Removed)...
>
> Patience is a virtue seldom shown by a DSL user whose service is 'lumpy'
> ;-)

Dunno. Three days is a long time to have a service which is slower than
single channel ISDN despite having an unbroken 4Mbps synch. I don't expect
20Mbps - but 0.49Mbps or less?

> Has your actual service been up and running for those 72 hours?

Yes, on constantly with no synch problems.

> Oh by the way I always quote 7 to 10 days when I'm leaving site after
> (hopefully) fixing a DSL fault, just to make you feel worse. Actually if
> ZEN are stating 72 hours then get onto them to reset your profile, which
> they can do with one phone call to the correct department.

I will do. I'm not hopeful though - the comment was that BT would not
entertain solving the problem for at least 72 hours. So I suppose the seven
days may be pretty standard.

It's odd that there's no way of forcing a reset. Even a dodgy filter could
result in a poor synch speed. Three days is a long time to have to wait
presumably for a software routine to kick in. I wonder if the software used
by other DSL networks (in other countries) is as sensitive to low synch
rates.

"George Weston" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...

> Are you mixing up the bRas with the IP profile?
> As Kraftee said, your ISP can reset your IP profile.

I Could be confusing the two but it was the ISP that told me that the slow
speed was due to the RAS.

Just surprised that it takes so long for a one off low synch speed to be
"corrected". I wonder what the reasoning behind it is.

The BT ADSL network almost makes Virgin Media look attractive.

On Wed, 27 Oct 2010 22:44:09 +0100, Gareth wrote:

>I will do. I'm not hopeful though - the comment was that BT would not
>entertain solving the problem for at least 72 hours. So I suppose the seven
>days may be pretty standard.

I might be getting mixed up but I thought that it didn't go up
automatically and you had to disconnect and reconnect for the BRAS to
increase.

--
Regards - Rodney Pont
The from address exists but is mostly dumped,
please send any emails to the address below
e-mail rpont (at) gmail (dot) com

Rodney Pont wrote:
> On Wed, 27 Oct 2010 22:44:09 +0100, Gareth wrote:
>
>> I will do. I'm not hopeful though - the comment was that BT would not
>> entertain solving the problem for at least 72 hours. So I suppose the seven
>> days may be pretty standard.
>
> I might be getting mixed up but I thought that it didn't go up
> automatically and you had to disconnect and reconnect for the BRAS to
> increase.
>
Oddly enough, after BT trashed my noise margin for no apparent reasaon,
I have been forcibly reconnected at a higher sync speed and my BRAS is
up again.

It looks like part of the BT standard algo is to do this from time to
time and recalculate the BRAS at that time.